{"count":17,"next_page":null,"page":1,"page_count":1,"per_page":25,"previous_page":null,"results":[{"id":1500009323842,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/1500009323842.json","html_url":"https://help.shootproof.com/hc/en-us/articles/1500009323842-How-to-use-Favorites-Notification","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":22,"vote_count":28,"section_id":115002655468,"created_at":"2021-05-04T23:24:00Z","updated_at":"2026-03-24T19:52:27Z","name":"How to use Favorites Notification","title":"How to use Favorites Notification","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-24T19:52:27Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["client","favorite","notify","notification","Favorites notification"],"body":"\u003cp\u003eDo your clients already use the Favorites feature? Now your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\" target=\"_self\"\u003eLinked Contacts\u003c/a\u003e can easily send you an email when they've finished making their selections, eliminating back-and-forth emails. Save time and improve your customer experience using the Favorites Notification feature!\u003c/p\u003e\u003ch2 id=\"h_01HPSEZWKTYJXW5EEE8EE165PF\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eEnable Favorites Notification for your Linked Contact\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ed46f8d388b9e29af17440f049b7d0867\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Open the Gallery\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e34aa5836a74469246de5f2e282246cb6\"\u003eIf you don't already have a \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360016485034\" target=\"_self\"\u003eLinked Contact\u003c/a\u003e, click Add Contact, then enter the Contact's information\u003cul\u003e\u003cli data-list-item-id=\"eebf6a90e5c8c58560d2d92eea1690ea5\"\u003eIf the Gallery already has a Linked Contact, click the Linked Contact's name, then click Edit\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e46b964a718e66302304f15a22af8252f\"\u003eOn the Edit Contact Privileges page, toggle on Allow Contact to send Favorites, then click Save\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e2aa64f069a3cb1c5387911b00aacf12d\"\u003eIf you'd like to give your Linked Contact \u003cem\u003eoptional\u003c/em\u003e additional privileges, like \u003ca style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\" href=\"https://help.shootproof.com/hc/en-us/articles/360016485034\" target=\"_self\"\u003eHiding and Labeling\u003c/a\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e, enter an Access Code and define those settings\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cfigure class=\"wysiwyg-image\"\u003e\u003cimg style=\"aspect-ratio: 1054/968;\" src=\"https://help.shootproof.com/hc/article_attachments/39268663613079\" width=\"1054\" height=\"968\"\u003e\u003c/figure\u003e\u003cp class=\"wysiwyg-indent4\"\u003e \u003c/p\u003e\u003cp\u003eOptionally save this setting as a Privilege Preset for use on Linked Contacts in the future by clicking \u003cstrong\u003eSave and Create Preset\u003c/strong\u003e.\u003c/p\u003e\u003ch2 id=\"h_01HPSEZG6JFJCQG2H8Y85Y9A66\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eHow clients use Favorites Notification \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eWhen your Linked Contact is finished selecting their Favorites, they'll click Favorites in the top navigation of their Gallery to see a filtered view of their Favorites. \u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014451581\" alt=\"Screen_Shot_2021-05-04_at_6.51.37_PM.png\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eIn the filtered view, clients click Send Favorites at the top right and will choose to send their Favorites to you or share them with someone else, like a friend or family member.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014181002\" alt=\"Screen_Shot_2021-05-04_at_6.57.58_PM.png\" width=\"591\" height=\"418\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eOnce they select the recipient, your client can optionally write a note before clicking Send.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014455081\" alt=\"Screen_Shot_2021-05-04_at_6.58.52_PM.png\" width=\"592\" height=\"422\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eYou'll receive a notification on your ShootProof Dashboard, as well as an email notification, sent to the ShootProof account owner email's address, letting you know your client has finished making their selections.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014455381\" alt=\"Screen_Shot_2021-05-04_at_6.59.23_PM.png\" width=\"586\" height=\"563\"\u003e\u003c/p\u003e\u003cp\u003eIn the email, click View Favorites to open the Linked Contact's Favorites. Here you can send the files to your client, create a Mobile App, or download the images to your computer.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014199842\" alt=\"Screen_Shot_2021-05-04_at_6.59.40_PM.png\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"Preset. How \u003cem\u003eclients\u003c/em\u003e use \u003cem\u003eFavorites\u003c/em\u003e Notification When your Linked Contact is finished selecting their \u003cem\u003eFavorites\u003c/em\u003e, they'll click","result_type":"article"},{"id":115010773368,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010773368.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010773368-Can-I-send-my-clients-their-Favorites-as-digital-downloads","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":5,"vote_sum":15,"vote_count":49,"section_id":4801379544599,"created_at":"2017-07-25T18:17:43Z","updated_at":"2024-03-04T14:00:04Z","name":"Can I send my clients their Favorites as digital downloads?","title":"Can I send my clients their Favorites as digital downloads?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-29T20:36:22Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["favorites","download"],"body":"\u003cp\u003eWhen your client has favorited photos in his or her gallery, you have the option of sending those files directly to your client through your ShootProof account.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e Go to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Gallery Visitors\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e Find the email address of the client (or the visitor's name)\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e Click the number in the Favorites column for that client\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e Click the Send Files to Client button\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eAn email will be sent directly to the client with a link to download the files contained in the Favorites view on the screen. The client will receive the exact files you have uploaded to the gallery.\u003c/p\u003e","user_segment_ids":[],"snippet":"address of the \u003cem\u003eclient\u003c/em\u003e (or the visitor's name) Click the number in the \u003cem\u003eFavorites\u003c/em\u003e column for that \u003cem\u003eclient\u003c/em\u003e Click the Send","result_type":"article"},{"id":115009451587,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009451587.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009451587-Can-I-view-client-Favorites-in-Lightroom","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":8,"vote_sum":11,"vote_count":29,"section_id":360009588214,"created_at":"2017-06-26T20:57:36Z","updated_at":"2024-03-19T20:09:50Z","name":"Can I view client Favorites in Lightroom?","title":"Can I view client Favorites in Lightroom?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-03-19T20:09:47Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["lightroom","plugin","favorites","publish","collection"],"body":"\u003cp\u003e\u003cem\u003e\u003cstrong\u003e* ShootProof enables some third-party plugins, such as the Adobe Lightroom Plugin, which are developed outside of our platform but may help studios accomplish specific tasks. While we enable access to these select third-party plugins, we cannot always guarantee their reliability because they are not directly controlled by our team and processes. * \u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\n\n\u003cp\u003eIn Lightroom, you can easily filter the photos your clients have chosen as Favorites in a gallery. You can use this workflow when clients use Favorites to select images for an album or retouching.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eTip:\u003c/em\u003e After your client has selected their favorites, they can click the Favorites button in the gallery, and then click the Share Your Favorites button to notify you that their selections are complete!\u003c/p\u003e\n\u003cp\u003e*If your filenames have spaces in them, this search capability may not work successfully.\u003cbr\u003e  \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eSelecting a client's favorites and viewing them in Lightroom:\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Quick Actions for the specific gallery \u0026gt; Gallery Visitors\u003c/li\u003e\n\u003cli\u003eClick the number in the Favorites column beside the client's email address\u003c/li\u003e\n\u003cli\u003eHighlight and copy the filenames from the Filenames box\u003cbr\u003e\u003cimg class=\"img-responsive\" src=\"https://dyzz9obi78pm5.cloudfront.net/app/image/id/552d45fd7cb8290f277b2405/n/Lr-Fav-1b.jpg\"\u003e\n\u003c/li\u003e\n\u003cli\u003eIn Lightroom from the Library Module, select the folder from your catalog where the original files exist\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eChoose the Text option under the Library filter\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eSelect Filename in the first dropdown box and choose Contains in the second dropdown box\u003cbr\u003e\u003cimg class=\"img-responsive\" src=\"https://dyzz9obi78pm5.cloudfront.net/app/image/id/552d45de7cb8290d277b2462/n/Lr-Fav-2.jpg\"\u003e\n\u003c/li\u003e\n\u003cli\u003eClick in the text entry field and paste the filenames into the field\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eThe Favorited files will automatically be filtered from the folder and displayed on the screen!\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"photos your \u003cem\u003eclients\u003c/em\u003e have chosen as \u003cem\u003eFavorites\u003c/em\u003e in a gallery. You can use this workflow when \u003cem\u003eclients\u003c/em\u003e use \u003cem\u003eFavorites\u003c/em\u003e to select images","result_type":"article"},{"id":115009990327,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009990327.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009990327-What-is-a-Mobile-App","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":43,"vote_count":55,"section_id":115002748287,"created_at":"2017-07-06T19:44:19Z","updated_at":"2023-10-03T16:03:10Z","name":"What is a Mobile App?","title":"What is a Mobile App?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-08-09T23:05:27Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["app","mobile app"],"body":"\u003cdiv class=\"hg-article-body\"\u003e\n\u003cp\u003eShootProof Mobile Apps are apps that you create with up to 250 photos to share with your clients. They can download the app to their smartphones or tablets.\u003c/p\u003e\n\u003cp\u003eApps include your studio logo and contact information and can be shared through social media, email, and text.\u003c/p\u003e\n\u003cp\u003eMobile Apps help spread word-of-mouth referrals to your photography business!\u003c/p\u003e\n\u003cp\u003eStudios in any paid account can create an\u003cspan\u003e \u003c/span\u003e\u003cstrong\u003eunlimited number of Mobile Apps with ShootProof!\u003c/strong\u003e  Studios in the Free Plan can have up to 5 mobile apps at any given time.\u003c/p\u003e\n \u003cimg class=\"img-responsive\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\" src=\"https://dyzz9obi78pm5.cloudfront.net/app/image/id/58864c9332131cb116202bc2/n/shootproof-apps-for-photographers.jpg\"\u003e\u003cbr\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eMobile Apps are different from the galleries you create in your ShootProof account.\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eMobile Apps\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eThink of Mobile Apps as digital photo albums that your clients can take with them on the go.  Mobile Apps are installed on phones and tablets to be saved and shared with others.\u003c/p\u003e\n\u003cp\u003eMobile Apps are used as word-of-mouth marketing tools, meaning clients can share the photos with family and friends but cannot download the photo files themselves. \u003c/p\u003e\n\u003cp\u003eClients are not able to Favorite or download images or purchase prints or products from a Mobile App; they are strictly visual.\u003cbr\u003e \u003c/p\u003e\n\u003ch2\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGalleries\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003eYour photo galleries on ShootProof work on any device, including a computer, iPad, iPhone, Android phone or tablet, etc.  Galleries allow both buying and favoriting and require an internet connection to access and view.\u003c/p\u003e\n\u003cp\u003eIn the client galleries, you can give visitors a shopping cart with which to make purchases, and clients can also favorite and share images. You can also sell digital downloads (or turn on the option for free downloads).\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"hg-article-footer\"\u003e \u003c/div\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"allow both buying and \u003cem\u003efavoriting\u003c/em\u003e and require an internet connection to access and view. In the \u003cem\u003eclient\u003c/em\u003e galleries, you can give","result_type":"article"},{"id":15746971751447,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/15746971751447.json","html_url":"https://help.shootproof.com/hc/en-us/articles/15746971751447--Soft-Proof-with-ShootProof-Cut-Your-Editing-Time-in-Half","author_id":1904013086125,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":0,"section_id":4419850957591,"created_at":"2023-07-03T15:07:10Z","updated_at":"2026-03-02T19:11:11Z","name":"🎬 Soft Proof with ShootProof: Cut Your Editing Time in Half","title":"🎬 Soft Proof with ShootProof: Cut Your Editing Time in Half","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-07-03T15:07:15Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["Webinar","soft proofing","soft proof"],"body":"\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan\u003eSoft proofing means allowing your clients to choose the images that they’d like fully edited from a gallery of proofs.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eSoft proofing allows clients to see more of their images faster. They don’t have to wait for every image to be edited to perfect, and they’re never left wondering if a “better” photo was excluded from their gallery.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eIn this webinar you'll learn:\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003e-What is soft proofing and how it can save you time\u003c/span\u003e\u003cbr\u003e\u003cspan\u003e-Why clients like soft proofing\u003c/span\u003e\u003cbr\u003e\u003cspan\u003e-Step-by-step walk through on soft proofing with ShootProof\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003ciframe src=\"//player.vimeo.com/video/841412626\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c/iframe\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/static.shootproof.com/asset/756/PDF_Soft_Proof_with_ShootProof.pdf\" target=\"_blank\" rel=\"noopener\"\u003eDownloadable PDF Guide to Soft Proofing\u003c/a\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"soft \u003cem\u003eproofing\u003c/em\u003e and how it can save you time -Why \u003cem\u003eclients\u003c/em\u003e like soft \u003cem\u003eproofing\u003c/em\u003e -Step-by-step walk through on soft \u003cem\u003eproofing\u003c/em\u003e with","result_type":"article"},{"id":115009450987,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009450987.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009450987-How-do-I-set-up-a-Custom-Subdomain","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":56,"vote_count":184,"section_id":115002643448,"created_at":"2017-06-26T20:38:54Z","updated_at":"2023-03-30T08:17:42Z","name":"How do I set up a Custom Subdomain?","title":"How do I set up a Custom Subdomain?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2022-07-11T20:05:31Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["cname","subdomain","squarespace","weebly","wix","godaddy","custom","domain"],"body":"\u003cp\u003eSetting up a custom subdomain is a great way to integrate your ShootProof galleries and your website! It requires some setup with your domain registrar. If this sounds like a foreign language to you, and you do not know how to access your DNS Settings within your own website, you'll likely want to have your web designer make these changes for you, or contact the support team at your domain registrar and ask them to assist you.\u003c/p\u003e\n\u003cp\u003eYou \u003cstrong\u003edo not\u003c/strong\u003e need to set up a custom domain in order to use ShootProof!  \u003cbr\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWhat is a custom subdomain?\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003eFor the ultimate professional website appearance, you can create a custom subdomain of your own website. When your clients access their galleries, instead of seeing yourstudioname.shootproof.com as the website url, your clients will see something like proofs.yourdomain.com or clients.yourdomain.com. Your ShootProof galleries and Portfolio Website will look as though they are a part of your regular website.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e* Please note that we are unable to integrate your top level domain (ex: www.yourwebsite.com) with ShootProof at this time.\u003c/em\u003e\u003cbr\u003e \u003c/p\u003e\n\u003ch2\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eHow do I set up my custom subdomain?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003eSTEP ONE\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eIn your domain registrar:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e1.  Log in to your account on your registrar's website.\u003c/p\u003e\n\u003cp\u003e2.  Go to the area where you can create and manage CNAME records. This may be in a section called DNS Management or Name Server Management. If you don't see any sections like that, it's possible that you will have to enable advanced settings or contact your domain's support to create a CNAME record.\u003c/p\u003e\n\u003cp\u003e3.  Decide on the CNAME you'd like to use.  This can be something like \"clients\" or \"proofs\" or \"photos.\" Then your custom subdomain will look like clients.yourwebsite.com or proofs.yourwebsite.com or photos.yourwebsite.com.\u003c/p\u003e\n\u003cp\u003e4.  Delete any existing CNAME entries for the address you want to use with your custom subdomain, if there are any. If you plan to transfer an existing web address to ShootProof, you may want to copy any content currently at that address elsewhere first, before deleting anything.\u003c/p\u003e\n\u003cp\u003e5.  If your service requires you to select a type of record to enter, select CNAME record.\u003c/p\u003e\n\u003cp\u003e6.  In the field 'host name' or 'alias' field, you'll enter the subdomain you've selected. For example, if you picked clients.yourwebsite.com as your address, enter only the word \u003cstrong\u003eclients\u003c/strong\u003e here.  If you chose proofs.yourwebsite.com to be your custom subdomain, enter only the word \u003cstrong\u003eproofs\u003c/strong\u003e here. \u003c/p\u003e\n\u003cp\u003e7.  In the 'value', 'destination', or 'points to' field, enter \u003cstrong\u003eclients.shootproof.com  \u003c/strong\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent2\"\u003e\u003cem\u003e\u003cstrong\u003eImportant\u003c/strong\u003e: Regardless of what you've set your subdomain to be in your DNS settings, you will always enter \u003cstrong\u003eclients.shootproof.com \u003c/strong\u003ehere. \u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e8.  Save!\u003c/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003cstrong\u003eSTEP TWO\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eIn your ShootProof account:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e1.  Click Studio at the top of your screen and navigate to the Portfolio Website tab.  \u003c/p\u003e\n\u003cp\u003e2.  In the Custom Subdomain section, enter the new subdomain you created (for example, clients.yourwebsite.com or proofs.yourwebsite.com) in the text box called \u003cstrong\u003eI set up a CNAME with my registrar. \u003c/strong\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"like \"\u003cem\u003eclients\u003c/em\u003e\" or \"\u003cem\u003eproofs\u003c/em\u003e\" or \"photos.\" Then your custom subdomain will look like \u003cem\u003eclients\u003c/em\u003e.yourwebsite.com or \u003cem\u003eproofs\u003c/em\u003e.yourwebsite","result_type":"article"},{"id":9250512056087,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/9250512056087.json","html_url":"https://help.shootproof.com/hc/en-us/articles/9250512056087-Sell-Greeting-Cards","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":14,"vote_count":16,"section_id":115002757708,"created_at":"2022-09-30T19:25:18Z","updated_at":"2025-08-12T20:00:37Z","name":"Sell Greeting Cards","title":"Sell Greeting Cards","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-04-10T17:06:33Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["holiday","WHCC","cards","newborn","senior"],"body":"\u003cp\u003eOffer your clients custom greeting cards through White House Custom Colour.  You're now able to offer 5x7, flat cards from WHCC through our new card builder. All you have to do is add cards to your WHCC price sheet and assign it to your galleries.\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-left\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/9523299785111\" alt=\"DIG2022100301-0092.jpg\" width=\"457\" height=\"343\"\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-left\"\u003eIn the gallery, clients will choose from four different design categories: holiday, wedding, baby, and graduation. Once they choose a design, they can customize the photo layout and card shape, choose paper and envelope types, and add on envelope printing. \u003c/p\u003e\n\u003ch2 id=\"h_01HAANGWWVDPXG9EBQZFQP41ZV\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eSet-Up\u003c/span\u003e\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eTo sell greeting cards, you'll need to have a \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360000878748\" target=\"_self\"\u003eWHCC Price Sheet\u003c/a\u003e in your account. If you don't already have one, create one now by clicking Store \u0026gt; Price Sheets \u0026gt; Create Price Sheet \u0026gt; Commonly Sold Items \u0026gt; WHCC. Name your price sheet and click Create Price Sheet. Now \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234008\" target=\"_self\"\u003ecustomize your price sheet\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eTo add the cards to the new price sheet, select the Cards Category, click Add Lab Item, and select 5x7 cards.\u003c/p\u003e\n\u003cp\u003eNext, enter the Margin you'd like to earn on Card sales (we default the margin to 30%). This margin will apply across all cards, card upgrades, and add-ons like envelope printing.\u003c/p\u003e\n\u003cp\u003eCards are not eligible for item-based discounts, but you can still offer Credit and Cart discounts. Cards also cannot be added to Packages. \u003c/p\u003e\n\u003cp\u003eOnce you \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360016875254\" target=\"_self\"\u003eassign your WHCC price\u003c/a\u003e sheet to a gallery, clients will be able to customize and order cards right from their galleries with our new card builder!\u003c/p\u003e\n\u003cp\u003e\u003cem\u003ePlease note that you will not be able to make any edits or changes to the card design once they place their order. Make sure that you upload high-resolution photos in your galleries when offering your clients cards. Additionally, orders containing cards \u003cstrong\u003eare not \u003c/strong\u003eable to be combined. \u003c/em\u003e\u003c/p\u003e\n\u003ch2 id=\"h_01HAANGWWVS6QBX6EK1NNCKH3Z\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eUsing the card builder\u003c/span\u003e\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eWe recommend that you test our new card builder in a gallery so that you can best answer any questions that your clients might have. Here are some tips for getting you started with this new tool: \u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe card builder is a separate page from the client gallery. Clients will pick the card design in their ShootProof gallery and then be routed to the card builder to choose their photos and edit the design. \u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eThe card builder \u003cem\u003edoes not \u003c/em\u003esave the card design if the client clicks the Back to Gallery button. For the card to be saved and added to their shopping cart, they need to click the Checkout button in the card builder.\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eIf you have a ShootProof watermark on your photos, it will show on photos when in the card builder, but just like with your other prints, it will not be printed on the cards.\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eClients need to make sure that they update all of the text on the cards. The card builder will highlight areas where they still need to review.\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eThe card builder is not mobile-compatible, so your clients will need to access it on a computer. If they try to open it on their phone, they will see a message telling them they need to use a computer. \u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eIf you have albums in your galleries, keep in mind that clients will only see the photos from the album they are in when they open the card builder. This also applies when they view their Favorites. \u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eThis video goes over the card-building experience:\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003ciframe src=\"//player.vimeo.com/video/767400151\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c/iframe\u003e\u003c/p\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"The card builder is a separate page from the \u003cem\u003eclient\u003c/em\u003e gallery. \u003cem\u003eClients\u003c/em\u003e will pick the card design in their ShootProof gallery","result_type":"article"},{"id":360044653514,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360044653514.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360044653514-Ready-to-Sell-Prints-Start-Here","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":6,"vote_count":6,"section_id":34735311573655,"created_at":"2020-03-17T15:20:08Z","updated_at":"2025-09-05T19:32:00Z","name":"Ready to Sell Prints? Start Here!","title":"Ready to Sell Prints? Start Here!","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2022-05-18T18:55:14Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["COVID-19","IPS","sell prints"],"body":"\u003cp\u003eIf you haven't maximized your print sales to your existing clients, you're missing a big opportunity! We've collected some of our favorite blog posts to inspire and motivate you to learn more, earn more and stay on top of your photography game. \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eGet inspired to sell more prints with these ShootProof blog posts:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.shootproof.com/blog/how-to-sell-photography-prints/%C2%A0\" target=\"_blank\" rel=\"noopener\"\u003eHow to Sell Photography Prints - Get Focused with your Free Guide\u003c/a\u003e\u003cbr\u003e\u003ca href=\"https://www.shootproof.com/blog/printed-photos-makayla-jade/\" target=\"_blank\" rel=\"noopener\"\u003ePrinted Photos Matter. Here's How to Convince Your Clients\u003c/a\u003e\u003cbr\u003e\u003ca href=\"https://www.shootproof.com/blog/hate-in-person-sales/\" target=\"_blank\" rel=\"noopener\"\u003eHere's How to Sell BIG Online\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eNow that you're ready to sell more prints, learn how to create discounts to create urgency, offer Packages to make it easy for your clients to make purchasing decisions, and set up Email Campaigns to remind clients that their galleries are waiting:\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.shootproof.com/blog/photography-discounts-shootproof/\" target=\"_blank\" rel=\"noopener\"\u003eHow to Offer Easy Photography Discounts in ShootProof\u003cbr\u003e\u003c/a\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e\u003c/span\u003e\u003ca style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\" href=\"https://www.shootproof.com/blog/sell-photography-packages/\" target=\"_blank\" rel=\"noopener\"\u003eHow to Sell Photography Packages with ShootProof's Package Builder\u003cbr\u003e\u003c/a\u003e\u003ca href=\"https://www.shootproof.com/blog/sell-photography-packages/\" target=\"_blank\" rel=\"noopener\"\u003eHow to Dramatically Increase Print Sales with these 2 Easy Emails\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eTake this time to catch up on your blog, update your website and portfolio, and learn new photography skills.  Taking the time now will set you up for success when bookings increase in the future:\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.shootproof.com/blog/photography-faqs/\" target=\"_blank\" rel=\"noopener\"\u003eMake Your Website Better with Fantastic Photography FAQs\u003cbr\u003e\u003c/a\u003e\u003ca href=\"https://www.shootproof.com/blog/ultimate-portfolio-review-tool/\" target=\"_blank\" rel=\"noopener\"\u003eOne Simple Step to the Ultimate Photography Review\u003cbr\u003e\u003c/a\u003e\u003ca href=\"https://www.shootproof.com/blog/silhouette-photographs/\" target=\"_blank\" rel=\"noopener\"\u003eHere's How to Make Stunning Silhouette Photographs\u003cbr\u003e\u003c/a\u003e\u003ca href=\"https://www.shootproof.com/blog/freedom-to-create/\" target=\"_blank\" rel=\"noopener\"\u003eHow to Get Past Your Fear and Gain the Freedom to Create\u003cbr\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e\u003c/span\u003e\u003c/a\u003e\u003ca href=\"https://www.shootproof.com/blog/wide-angle-lens-portraits\" target=\"_blank\" rel=\"noopener\"\u003eHere's How to Make Great Portraits with a Wide Angle Lens\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"sales to your existing \u003cem\u003eclients\u003c/em\u003e, you're missing a big opportunity! We've collected some of our \u003cem\u003efavorite\u003c/em\u003e blog posts to inspire","result_type":"article"},{"id":115011283488,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115011283488.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115011283488-Album-Parrot-ShootProof","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":4,"section_id":115002903107,"created_at":"2017-08-03T13:05:50Z","updated_at":"2026-04-13T20:51:48Z","name":"Album Parrot + ShootProof","title":"Album Parrot + ShootProof","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-13T20:51:48Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01KP49S23G7GFK5P9FFA3JH18A"],"label_names":["albumparrot","album design","album proofing","album","Parrot","proofing","Integrations","integration"],"body":"\u003ch2 id=\"h_01KP49QMY3RDYZSF7F4W2JEH33\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWhat is Album Parrot?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003ca href=\"https://www.albumparrot.com/en\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eAlbum Parrot\u003c/a\u003e is an online album-proofing service that integrates directly with your ShootProof galleries to provide one-window album review and approval of wedding albums, accordion books, and more! When you link your ShootProof and Album Parrot accounts, clients can suggest photo swaps, leave moveable comments, and approve final edits with just one click.\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"h_01KP49QMY3QSPGGTH93P4S8TRK\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eHow the Partnership Works\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eWithin your Album Parrot account, upload the album spreads that you would like your client to review. From here you can link to individual spreads in your ShootProof account, or upload them directly from your computer. The first time you try to link a ShootProof gallery, you will be prompted to connect your account. Once this is done, your galleries and albums will appear, and you can select the album or gallery that you would like to link. Once the gallery is linked, any changes you make to that gallery on ShootProof will be automatically updated on your Album Parrot proof.\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAlbum Parrot Help\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003eFor additional help with linking your ShootProof account to Album Parrot, email their support team at \u003ca href=\"mailto:help@albumparrot.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehelp@albumparrot.com\u003c/a\u003e.\u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"What is Album Parrot? Album Parrot is an online album-\u003cem\u003eproofing\u003c/em\u003e service that integrates directly with your ShootProof galleries","result_type":"article"},{"id":115009990147,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009990147.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009990147-What-keyboard-shortcuts-are-available-in-the-client-galleries","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":11,"vote_sum":1,"vote_count":5,"section_id":115002655468,"created_at":"2017-07-06T19:40:37Z","updated_at":"2024-02-21T15:24:44Z","name":"What keyboard shortcuts are available in the client galleries?","title":"What keyboard shortcuts are available in the client galleries?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-21T15:24:42Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["shortcut","shrotcuts","keyboard"],"body":"\u003cp\u003eIn the client view of the gallery, your clients can use a few keyboard shortcuts to easily mark photos as favorites, hide and label photos, and move to the next or previous image. To view the keyboard shortcuts in the gallery, simply tap the ? on your keyboard.\u003c/p\u003e\n\u003cp\u003eThese shortcuts are:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eF\u003c/strong\u003e - Mark as Favorite\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u0026lt;\u003c/strong\u003e - Previous Photo\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u0026gt;\u003c/strong\u003e - Next Photo\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIf you have assigned a Linked Contact to the gallery, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151928\"\u003eyou can give the option to hide and label photos\u003c/a\u003e. If these options are turned on for a contact, additional shortcuts will be available so that the client can quickly label and hide images.\u003c/p\u003e\n\u003cp\u003eThese shortcuts are:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eH \u003c/strong\u003e- Hide photo\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-6 \u003c/strong\u003e- Label Photo with the specific labels you have set for the gallery\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/115016838708\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"In the \u003cem\u003eclient\u003c/em\u003e view of the gallery, your \u003cem\u003eclients\u003c/em\u003e can use a few keyboard shortcuts to easily mark photos as \u003cem\u003efavorites\u003c/em\u003e, hide","result_type":"article"},{"id":115009451107,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009451107.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009451107-How-do-I-integrate-ShootProof-with-my-regular-website","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":46,"vote_count":80,"section_id":115002643448,"created_at":"2017-06-26T20:41:36Z","updated_at":"2026-07-08T22:09:20Z","name":"How do I integrate ShootProof with my regular website?","title":"How do I integrate ShootProof with my regular website?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-08T22:09:20Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["squarespace","wix","integrate","website","portfolio","go daddy"],"body":"\u003cp\u003eThere are several ways to integrate ShootProof with your existing website. In this article, we'll address these commons scenarios:\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01G5HRJ8DKG87E3H92V2KA9PCT\" target=\"_self\"\u003e\u003cstrong\u003eI don't have a website at all.\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01G5HRJRBYT65M7RV7E0VDSZR5\" target=\"_self\"\u003e\u003cstrong\u003eI just want to add a link to ShootProof on my website. \u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01G5HRPP6PFKR85PP4Q459PNJM\" target=\"_self\"\u003e\u003cstrong\u003eI want my clients to feel like they've never left my website.\u003c/strong\u003e\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"h_01G5HRJ8DKG87E3H92V2KA9PCT\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eI don't have a website at all.\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003ePoint clients to your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009619388\" target=\"_self\"\u003eShootProof Portfolio Website\u003c/a\u003e, at yourshootproofusername.shootproof.com. There you can have an About page, a Contact page, and access to all of your public galleries. \u003c/p\u003e\u003cp\u003eYou can also send your clients a direct link to their galleries by clicking the Actions button on any gallery and choosing the Share Gallery option.\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"h_01G5HRJRBYT65M7RV7E0VDSZR5\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eI just want to add a link to ShootProof on my website. \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eAn easy way to link to your ShootProof galleries is just that – create a link. If you have access to make changes on your website, add a link to either your ShootProof Portfolio Website OR create links to individual galleries. This is a great way to send clients to your galleries from a blog post, your Facebook page, or the navigation links on your website. \u003c/p\u003e\u003cp\u003eThis may require some HTML work, but if you maintain your own website, chances are you know how to add a link. If not, check with your developer or website software company. \u003c/p\u003e\u003cp\u003e  \u003c/p\u003e\u003ch2 id=\"h_01G5HRPP6PFKR85PP4Q459PNJM\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eI want my clients to feel like they've never left my website. I don't want the word ShootProof to appear in the URL.\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eFor a more professional website appearance, create a custom subdomain of your own website. This will show your ShootProof Portfolio Website as if it's a part of your website. \u003cspan style=\"font-weight: 400;\"\u003eThis will make your Portfolio Website look like it’s a part of your website by removing “ShootProof” from the url.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eWith a custom domain, your ShootProof Portfolio Website could be found at proofs.yourwebsite.com or clients.yourwebsite.com, rather than at yourusername.shootproof.com.\u003c/p\u003e\u003cp\u003eThe downside: It takes a little bit of technical work to set up. It’s certainly not rocket science, and we have step-by-step instructions, but you’ll need access to your domain hosting account. \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009450987-How-do-I-set-up-a-Custom-Domain-\"\u003eRead more about setting up a custom domain here\u003c/a\u003e. \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":" I want my \u003cem\u003eclients\u003c/em\u003e to feel like they've never left my website. I don't have a website at all. Point \u003cem\u003eclients\u003c/em\u003e to your ShootProof","result_type":"article"},{"id":115008322868,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115008322868.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115008322868-What-is-a-Linked-Contact","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":14,"vote_count":36,"section_id":115002378787,"created_at":"2017-06-06T13:50:48Z","updated_at":"2026-08-28T16:39:23Z","name":"What is a Linked Contact?","title":"What is a Linked Contact?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-28T16:39:23Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01HQ63Y2YSET5CCJRFMBA4HK34"],"label_names":["contact","hide","label","gallery","linked","privileges","labeling","hiding photos","contact permissions"],"body":"\u003cp\u003eFor each gallery, you can choose one contact to be the Linked Contact. This individual can be given special privileges in the gallery, such as \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/1500009323842\" target=\"_self\"\u003enotifying you when they've finished selecting their Favorites\u003c/a\u003e, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989987-How-does-a-contact-hide-photos-in-a-gallery-\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"How does a contact hide photos in a gallery?\"\u003ehiding photos\u003c/a\u003e, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151928-How-does-a-contact-label-photos-in-a-gallery-\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"How does a contact label photos in a gallery?\"\u003elabeling photos\u003c/a\u003e, and getting access to a gallery that is in pre-registration mode and unavailable to other gallery visitors.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"01GKW9DCR63YSNBCDC7ZDBTRJR\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eLink a Contact to a Gallery\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e6a370ee90bd2de691b4bbd68d1a6f74a\"\u003eFirst, ensure you have created the contact via Studio \u0026gt; Clients \u0026gt; New Contact\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e3c05317ef318487c4e3523b133858746\"\u003eThen go to Galleries \u0026gt; All Galleries \u0026gt; click into the gallery you want to add the contact to\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e1a0559b843b38063a27509160f195328\"\u003eClick \u003cstrong\u003eAdd Linked Contact\u003c/strong\u003e to the left and select an existing contact or click \u003cstrong\u003eCreate New Contact\u003c/strong\u003e to ad a new contact to link to the gallery. The email address you enter is the one the client will need to use to access the gallery. \u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e3ff95969c2f7674f76a89e11ed109814\"\u003eChoose what permissions the Linked Contact can have:\u003cbr\u003e \u003cul\u003e\n\u003cli data-list-item-id=\"e39db9d8010ea3305103f41b242fa49fc\"\u003eEnable \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/1500009323842\" target=\"_self\"\u003eFavorites Notification\u003c/a\u003e to let the Linked Contact easily email you once they've selected their favorite images.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"eae65059fd7d5e88b705eeba96b57fd7f\"\u003e\n\u003cp\u003eAllow the Linked Contact to \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151928\"\u003ehide or label photos \u003c/a\u003ein their gallery. For both of these options, you will need to create a 6-digit access code. \u003cbr\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"wysiwyg-image-resized wysiwyg-image\" style=\"aspect-ratio: 1030/942; width: 63.09%;\" src=\"https://help.shootproof.com/hc/article_attachments/43071811985943\" width=\"1030\" height=\"942\"\u003e\u003cbr\u003e \u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ee89e87acbac94594684b66b8b1e7a13f\"\u003eClick Save.\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"e5c250125868dc2a042ab18b66e7b274b\"\u003e If you'd like to save these contact permissions to use for Linked Contacts going forward, click \u003cstrong\u003eSave and Create Preset \u003c/strong\u003eand give the preset a name. You'll now be able to select this preset from the \u003cstrong\u003eUse a saved permission preset \u003c/strong\u003edrop-down menu when setting up contact permissions.\u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"01GKW9DCR6M6W6CXH6BP5G4T01\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eEdit a Linked Contact's Privileges\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eOnce you've successfully linked a contact to a gallery, you can adjust the contact's privileges at any time.\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e79d7ac7c161da6c82adcc29c5e8c3887\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click into the gallery you want to add the contact to\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e123f0969539dd31df75a5ca6eb9f2219\"\u003eClick \u003cstrong\u003eManage \u003c/strong\u003enext to Linked Contact's name on the left\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"01GKW9DCR62YD4MXWJPAD129AG\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eView a Linked Contact's Selections\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"eaa7640f9229576377ed952212f09a9eb\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click into the gallery you want to add the contact to\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e0c8569a35ca82f3025515cfe6ba8f7b6\"\u003eClick the Linked Contact's name on the left\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"edfb07eceddb48275d64011eb0ece3f93\"\u003eClick on Favorites, Hidden, or the label name \u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eRemove a Linked Contact from the Gallery\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ec942ff4a9b702e73b0d1074f7930156e\"\u003eGalleries \u0026gt; All Galleries \u0026gt; click into the gallery you want to add the contact to\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ec59ee8df445d7d217cc34828c15d04f6\"\u003eClick \u003cstrong\u003eManage \u003c/strong\u003enext to Linked Contact's name on the left\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e4eb3d3c8cd2d8d8b912de16f34c2b77a\"\u003eClick\u003cstrong\u003e Remove Contact\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"e5ba7d395af6b36f7ee4a06df2683ecb3\"\u003eRemoving a Linked Contact will delete all Favorited, Hidden, and Labeled photos for that individual. This cannot be undone.\u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"Enable \u003cem\u003eFavorites\u003c/em\u003e Notification to let the Linked Contact easily email you once they've selected their \u003cem\u003efavorite\u003c/em\u003e images. ","result_type":"article"},{"id":360051209934,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360051209934.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360051209934-How-do-I-view-and-track-gallery-visitor-activity","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":-3,"vote_count":13,"section_id":115002655468,"created_at":"2020-07-17T18:10:50Z","updated_at":"2026-03-24T19:51:57Z","name":"How do I view and track gallery visitor activity?","title":"How do I view and track gallery visitor activity?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-24T19:51:57Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["labels","track","gallery visitor","favorites","hiding","activity","email","download"],"body":"\u003cp\u003eTracking activity such as favorites, downloads, labeling, hiding, orders, and abandoned carts helps you stay proactive with your client communications.\u003c/p\u003e\u003cp\u003eYou can also track emails you send through ShootProof, gaining peace of mind knowing that your emails have been received and opened. \u003c/p\u003e\u003ch2 id=\"01GSG6JSCFK68YWHB3J19CR9EG\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eTrack Gallery Visitor Activity\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eYou can view the activity for all of your galleries by going to Galleries \u0026gt; Gallery Visitors. As more people visit your galleries, this report will populate with valuable information.\u003c/p\u003e\u003cp\u003eHere you can see favorited photos, Free Digitals downloaded, items in the cart, and orders for all of your gallery visitors. Text in Blue can be clicked, showing you more detailed information.\u003c/p\u003e\u003cp\u003eIf you want this report to show every visitor that comes to your galleries, remember to enable the\u003cstrong\u003e Require visitors to enter an email address \u003c/strong\u003eoption in the Access \u0026amp; Privacy tab of the Gallery Settings.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/21405051392663\" alt=\"Gallery Visitors Report.gif\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eTo see Gallery Visitor Information within a particular gallery, go to Galleries \u0026gt; All Galleries. Open the gallery and click to expand Visitor Activity. \u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/39268608070423\" alt=\"GVR.gif\" width=\"1000\" height=\"696\"\u003e\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"01GSG7YN613N0YRRVJ9FNC7JR3\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eTrack Emails \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eTo track emails you send through ShootProof, go to Studio \u0026gt; Email \u0026gt; Activity.\u003c/p\u003e\u003cp\u003eClick View Email to preview the email content.\u003c/p\u003e\u003cp\u003eYou can click View History to see the full history of the email: When it was sent, received, opened, and clicked. This is a great way to ensure that your clients have clicked the download link in the email they received when they downloaded their images. Clients appreciate proactive communication, and this is a great tool to use to ensure you’ve closed the loop on your client experience.  \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"such as \u003cem\u003efavorites\u003c/em\u003e, downloads, labeling, hiding, orders, and abandoned carts helps you stay proactive with your \u003cem\u003eclient\u003c/em\u003e communications","result_type":"article"},{"id":115010151928,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010151928.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010151928-How-does-a-Linked-Contact-label-and-hide-photos-in-a-gallery","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":8,"vote_sum":6,"vote_count":32,"section_id":115002655468,"created_at":"2017-07-06T19:39:31Z","updated_at":"2026-08-28T16:38:29Z","name":"How does a Linked Contact label and hide photos in a gallery?","title":"How does a Linked Contact label and hide photos in a gallery?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-28T16:22:38Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01HQ63Y2YSET5CCJRFMBA4HK34"],"label_names":["labelling","labels","hidden","linked contact","hide","label","access code","contact permissions"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor each gallery, you can choose one contact to be the \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLinked Contact\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. This individual can be given special privileges in the gallery, such as labeling photos, hiding photos, and accessing a gallery in Pre-Release.\u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01HQ472JHEG9Z2E5AR1JHACSWY\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eSet Up Labels \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou determine the labels that are available to the Linked Contact. When the Linked Contact selects photos in a gallery, they see the option to apply those labels. Labeled images can be viewed by the Linked Contact only under the Favorites tab in the gallery. Other visitors to the gallery will not have access to the labels or see the label selections.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor your clients to be able to label images in their gallery you will need to \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\"\u003e\u003cspan style=\"font-weight: 400;\"\u003elink a contact to the gallery \u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003eand then assign them labeling privileges. To do this: \u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ea03701a071c3a26c9ff8bc22aacecc8d\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click into a gallery\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e69d5272b19a011d2e485eb65ca1b48ff\"\u003eClick \u003cstrong\u003eAdd Linked Contact\u003c/strong\u003e to the left and select an existing contact or click \u003cstrong\u003eCreate New Contact\u003c/strong\u003e to ad a new contact to link to the gallery. The email address you enter is the one the client will need to use to access the gallery. \u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e62d118fe61210f17606f01d707a3ace1\"\u003e\n\u003cp\u003eToggle on next to \u003cstrong\u003eAllow Contact to label photos in this gallery\u003c/strong\u003e\u003c/p\u003e\n\u003cfigure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 63.09%;\"\u003e\u003cimg style=\"aspect-ratio: 1030/942;\" src=\"https://help.shootproof.com/hc/article_attachments/43071289164439\" width=\"1030\" height=\"942\"\u003e\u003c/figure\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e359f5cab165bd2208ece67c8d2b2258d\"\u003e\n\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eCreate the labels you want for your client. You can optionally limit the number of times your client can use each label.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e9edc01bd9837596488c4412e019f39b6\"\u003eEnter a 6-digit access code. When your client enters this code, they'll have access to the privileges you enable here (hiding and/or labeling).\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"eb353db3c697180f11cfdd597d6d5d4f2\"\u003eOnce you've created the label(s), click \u003cstrong\u003eSave\u003c/strong\u003e. Your client will now have the option to label images when they enter the gallery with their Linked Contact email address and enter their access code.*\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"eb0fc0d121bb3450d20f20d602fbff65f\"\u003eIf you'd like to save these contact permissions to use for Linked Contacts going forward, click \u003cstrong\u003eSave and Create Preset \u003c/strong\u003eand give the preset a name. You'll now be able to select this preset from the \u003cstrong\u003eUse a saved permission preset \u003c/strong\u003edrop-down menu when setting up contact permissions.\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cem\u003e*It's important that you turn on the Email Required setting so the Linked Contact is prompted to enter his or her email address when entering the gallery. \u003cspan style=\"font-weight: 400;\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Actions on the specific gallery \u0026gt; Settings \u0026gt; Access \u0026amp; Privacy to turn this setting on.\u003c/span\u003e\u003c/em\u003e\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"h_01HQ472JHF28ZQ52Z9ZJ2KBB09\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eLabel Photos in the Gallery \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen the Linked Contact visits the gallery, they will enter the email address set for their contact file.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe gallery will automatically prompt the visitor for the Access Code. The client can enter the code to enable their admin privileges (labeling and/or hiding) or the client can choose Browse as Guest to simply enter the gallery as a regular visitor.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen viewing the gallery in Admin Mode, the Linked Contact can select an image in the gallery and click the label button to apply a specific label to the photo. Your client can apply as many labels to an image as they want!\u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/15162051121815\" alt=\"Labeling\"\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-left\"\u003eLinked Contacts can view their labeled photos by going to the Favorites tab and clicking Labeled at the top left side of the page. \u003c/p\u003e\u003ch2 id=\"h_01HQ472JHF7CAYA0J9NX5QNPB8\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eView Labeled Photos\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eTo view your client's labeled photos in the studio panel: \u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ef0caa3ef5af1d51196ff1eb9ab8728b2\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click the gallery\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e2e12c197c2a405768ef98a39b7f799a9\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick the Linked Contact's name on the left\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e4e12a2ce53621adb7474d11cb625c940\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick on the label name\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eHere, use the buttons to copy the filenames of the photos to your clipboard, create a \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990327\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMobile App\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e with the images, or send an email to the Linked Contact with a link to download the photos. \u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01HQ472JHAG2J5Z6HBA8W6D039\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eSet Up Hiding\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eWhen a Linked Contact selects photos in a gallery they want to hide, it will remove those specific images from view for all other gallery visitors.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnce you've \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\"\u003e\u003cspan style=\"font-weight: 400;\"\u003elinked the contact to the gallery\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e and turned on the Hide Photos privilege, the Linked Contact will need two things to hide photos in the gallery:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e4eb778c837b60ba3c910f0d654650a9b\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eThe email address* you have saved in his or her \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008169507\"\u003e\u003cspan style=\"font-weight: 400;\"\u003econtact file\u003c/span\u003e\u003c/a\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e898f2eda1f86a1ae4282fb7e9a69d827\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eThe \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAccess Code\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e you have created\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003e*It's important to turn on the Email Required setting for the gallery so that the Linked Contact is prompted to enter his or her email address when entering the gallery. Go to Galleries \u0026gt; All Galleries \u0026gt; Actions on the specific gallery \u0026gt; Settings \u0026gt; Access \u0026amp; Privacy to turn this setting on.\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003ch2 id=\"h_01HQ472JHAAAHVXACANT6JQKD5\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eHide Photos in the Gallery\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen the Linked Contact visits the gallery, he or she will enter the email address you have saved in his or her contact file.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe gallery will automatically prompt the visitor for the Access Code. The client can enter the code to enable the admin privileges, or the client can choose Browse as Guest to simply enter the gallery as a regular visitor.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen viewing the gallery in Admin Mode, the Linked Contact can select an image in the gallery and then click the Hide button to remove the photo from the gallery for viewing by other visitors.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/21497626251287\" alt=\"Hide\"\u003e\u003c/p\u003e\u003cp\u003eLinked Contacts can view their hidden photos by going to the Favorites tab and clicking Hidden at the top left side of the page. \u003c/p\u003e\u003ch2 id=\"h_01HQ472JHAFH6TS106WW7SEJVH\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eView Hidden Photos\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eTo view your client's hidden photos in the studio panel: \u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ebb36e1c47543900093c5bec1ab914815\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click the gallery\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e755336520c218ae90367928f2b928078\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick the Linked Contact's name on the left\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e25267d97e5d80a65c2db17bb0660d364\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick on Hidden\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"the labels you want for your \u003cem\u003eclient\u003c/em\u003e. You can optionally limit the number of times your \u003cem\u003eclient\u003c/em\u003e can use each label. Enter","result_type":"article"},{"id":115009987027,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009987027.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009987027-How-do-I-customize-a-gallery-s-access-and-privacy-settings","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":1,"vote_count":17,"section_id":4757679617047,"created_at":"2017-07-06T18:52:56Z","updated_at":"2026-05-21T19:32:43Z","name":"How do I customize a gallery's access and privacy settings?","title":"How do I customize a gallery's access and privacy settings?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-17T20:06:19Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["homepage","studio homepage","private","privacy","access","gallery"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou want your clients to feel safe and secure when it comes to sharing their images. \u003c/span\u003eWith ShootProof, you have full control over gallery status and accessibility in your Gallery Settings. In the \u003cstrong\u003eAccess \u0026amp; Privacy\u003c/strong\u003e tab in the Gallery Settings, you can set the gallery status, the gallery access, and optional password requirements.\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThere are 3 gallery statuses to choose from:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ec53576e8bdfb34281a2f02a93b9ac479\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eActive\u003c/strong\u003e - Clients can access and view the gallery.\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"efa4cf9877479a83e60673c32bc6523f1\"\u003e\n\u003cstrong\u003eInactive\u003c/strong\u003e - Clients can’t access or view the gallery.\u003c/li\u003e\n\u003cli data-list-item-id=\"e498f76385ed64db73908eff63b56223a\"\u003e\n\u003cstrong\u003ePre-Release\u003c/strong\u003e - Allows gallery visitors to enter an email address to be notified when the gallery is active, while the gallery is still inactive. \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989807\"\u003eYou can learn about using the Pre-Release setting here.\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eUnder Gallery Access, you can choose the gallery access and set the password and email requirements.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe two options for gallery access are:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e944c57c2225428a050614991bf9561fc\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003ePublic\u003c/strong\u003e - These galleries are visible to anyone who visits your ShootProof Portfolio Website. Public galleries can still be password-protected so that they are not accessible to everyone who visits your ShootProof Portfolio Website. In a Public gallery, the brand name link in the top left corner of the gallery goes to ShootProof Portfolio Website. \u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e12514c51de391b6890e6c74baaa25502\"\u003e\n\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003ePrivate \u003c/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e- These galleries are accessible only by the direct link that you provide your client. In a Private gallery, \u003c/span\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-weight: 400;\"\u003ethe brand name link in the top left corner of the gallery does not go ShootProof Portfolio Website and will go to the Photos section of the gallery. \u003c/span\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eI\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003endividual galleries are not searchable via search engines, regardless of whether they are set to Public or Private. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can add another layer of security by \u003cstrong\u003erequiring a password\u003c/strong\u003e to access the gallery. We recommend that you set a strong password that does not reference the gallery name in any way. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eRequiring an email address to enter the gallery is a good idea as it allows you to see who has accessed the gallery, and when. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you don’t require an email address up front, visitors will still be required to enter an email address later, if they take action in the gallery, such as favoriting or downloading images. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAlways be sure to click Save in the top right corner of the page after you’ve made changes to your settings.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"to choose from: Active - \u003cem\u003eClients\u003c/em\u003e can access and view the gallery. Inactive - \u003cem\u003eClients\u003c/em\u003e can’t access or view the gallery","result_type":"article"},{"id":18739575415319,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/18739575415319.json","html_url":"https://help.shootproof.com/hc/en-us/articles/18739575415319-Gallery-Store-FAQ","author_id":367125501714,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":0,"vote_count":0,"section_id":18536116763927,"created_at":"2023-11-01T18:55:42Z","updated_at":"2025-08-12T20:17:14Z","name":"Gallery Store FAQ","title":"Gallery Store FAQ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-29T20:51:47Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["store","gallery store","storefront"],"body":"\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eWhat is the Gallery Store?\u003c/span\u003e\u003c/strong\u003e\u003cbr\u003eGallery Store is a section in the galleries where your clients can shop by product first and then select the image. It shows in addition to their Photos section where they can shop by photo first. The Store section \u003cspan\u003eis accessed via the top navigation in the gallery, alongside the Photo, Favorites, and About sections.\u003c/span\u003e \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/18509250134679\"\u003eYou can learn more about Gallery Store here. \u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eCan I disable the Gallery Store?\u003c/span\u003e\u003c/strong\u003e \u003cbr\u003eYou can disable the Gallery Store by going to Galleries \u0026gt; All Galleries \u0026gt; Actions on the specific gallery \u0026gt; Settings \u0026gt; Shopping Cart.\u003c/p\u003e\n\u003cp\u003eYou can also enable or disable it on multiple galleries at once by using the \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360003872594\"\u003eBulk Actions tool\u003c/a\u003e. You can update that by going to Galleries \u0026gt; All Galleries \u0026gt; clicking the Select button under the galleries you want to update \u0026gt; Actions (right side of the page) \u0026gt; Bulk Actions. Then scroll down in the General Settings to the Store drop-down. \u003c/p\u003e\n\u003cp\u003e\u003cem\u003ePlease note that disabling the Gallery Store only removes the Store section and the ability to shop by product first. Product renders will still show in the gallery when clients click the Buy Photos button. \u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCan I choose the photos shown on the item categories in the Gallery Store?\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eYou are not able to choose the photos shown on the categories in the Gallery Store. These photos are randomized and different images will show on the categories each time the page is refreshed. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCan I turn off the in-room previews in the galleries? \u003c/strong\u003e\u003c/span\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eCurrently, there isn't a way to turn off in-room previews. In-room previews show on all items on the price sheet, with the exception of custom self-fulfilled items that are not grouped by size (see below). \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/18917844461847\" width=\"505\" height=\"648\"\u003e\u003c/p\u003e\n\u003cp\u003eWe are working on the in-room preview functionality based on feedback we've received. You can check our \u003ca href=\"https://www.shootproof.com/new-at-shootproof\"\u003eRelease Notes \u003c/a\u003epage for updates about this. \u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCan I upload my own room photos for the in-room previews?\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003eNo, we are unable to support that type of Augmented Reality experience.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eYou can add example photos to an item by clicking the Edit icon on the item in the price sheet. These example images will be shown alongside the in-room previews in the gallery. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"Gallery Store is a section in the galleries where your \u003cem\u003eclients\u003c/em\u003e can shop by product first and then select the image. It shows in","result_type":"article"},{"id":115010237968,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010237968.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010237968-About-the-Mpix-ShootProof-Partnership","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":360001998194,"created_at":"2017-07-07T16:29:58Z","updated_at":"2025-01-10T21:26:13Z","name":"About the Mpix + ShootProof Partnership","title":"About the Mpix + ShootProof Partnership","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-01-10T21:26:13Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["lab","Mpix","partner"],"body":"\n\u003cp\u003e\u003ca href=\"https://www.mpix.com/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cimg class=\"img-responsive\" src=\"https://dyzz9obi78pm5.cloudfront.net/app/image/id/586d528091121c395c2b6a18/n/mpix-logo.svg\" width=\"245\" height=\"117\"\u003e\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eMpix is a photo lab with a big heart for storytelling and creation. With unparalleled quality and impeccable service as their guide, they set out on a path to help you create premium quality photo goodies and stationery that stands the test of time.\u003c/p\u003e\n\u003cp\u003eFrom their expert color gurus that make sure every photograph is printed with exceptional color to their fast and furious shipping squad that gets orders out the door within 24 hours, they deliver your favorite snapshots with homemade care every single time.\u003c/p\u003e\n\u003cp\u003eMpix is owned by Miller's Professional Lab and is located in Pittsburg, Kansas (follow the yellow brick road).\u003c/p\u003e\n\u003ch2 id=\"01FXQZTYTJVMPFS8HV0VF40TDS\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cbr\u003ePrinting with Mpix\u003c/span\u003e\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eShootProof allows you to upload, share, and sell your work in public or private client galleries, and Mpix can provide print fulfillment for your orders.\u003c/p\u003e\n\u003cp\u003eYou do NOT need your own Mpix account to print with Mpix through your ShootProof account! If you do have your own account, you will continue to receive the same level of quality and consistency that you have come to expect from Mpix when submitting orders through ShootProof.\u003c/p\u003e\n\u003cp\u003eThere are no order minimums when submitting orders to the lab through ShootProof.\u003c/p\u003e\n\u003cp\u003eShootProof handles the customer service for all orders submitted throughShootProof to Mpix. For questions about an order or for general support, contact us at support@shootproof.com and we'll be happy to help!\u003c/p\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"gets orders out the door within 24 hours, they deliver your \u003cem\u003efavorite\u003c/em\u003e snapshots with homemade care every single time. Mpix is","result_type":"article"}]}