{"count":66,"next_page":"https://help.shootproof.com/api/v2/help_center/articles/search.json?page=2\u0026per_page=25\u0026query=require+payment+before+download+invoice+gallery+access","page":1,"page_count":3,"per_page":25,"previous_page":null,"results":[{"id":115008322208,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115008322208.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115008322208-How-do-I-set-up-payment-processing-in-my-account-and-what-are-my-payment-gateway-options","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":66,"section_id":115002373908,"created_at":"2017-06-06T13:30:56Z","updated_at":"2024-07-23T17:46:14Z","name":"How do I set up payment processing in my account and what are my payment gateway options?","title":"How do I set up payment processing in my account and what are my payment gateway options?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-07-23T17:44:34Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["payment processing","square","stripe","Payments","processor","braintree","paypal","authorize.net","gateway","ShootProof"],"body":"\u003cp\u003e\u003cspan class=\"wysiwyg-color-black\"\u003eFor clients to checkout and make payments through your ShootProof gallery with a  credit card, you must select a payment gateway. If you \u003cem\u003edon't\u003c/em\u003e select a payment gateway, or have the Pay Later function enabled in your Gallery Settings, clients will be able to check out, without paying, by entering their basic address and contact information. You must then arrange to accept their payment outside of ShootProof. To ensure you're paid, be sure to set up payment processing before sharing a client gallery.\u003c/span\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\n\u003ch2 id=\"h_01HVM0H52E7BBDRMXS4QJMHWEX\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eHow to Set up a Payment Gateway\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cspan class=\"wysiwyg-color-black\"\u003eClick the Account Icon at the top right corner of your ShootProof account \u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan class=\"wysiwyg-color-black\"\u003eClick Accept Credit Cards\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-color-black\"\u003eSelect your gateway and follow the prompts to set it up\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01HVM0QC5CT7ZDWWBQA4TCYADE\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-color-black wysiwyg-font-size-large\"\u003ePayment Gateway Options\u003c/span\u003e\u003c/strong\u003e\u003c/h2\u003e\n\u003cp id=\"01G3RP83DZQJDSDJASR0P5FZYM\" class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003eThe payment processor(s) available to you depend on where your business is located. See below for the options available by location:\u003c/span\u003e\u003c/p\u003e\n\u003ch3 id=\"h_01HVM0J3KJJCDYDQ60M9VFKT1G\" class=\"wysiwyg-indent3\"\u003e\n\u003cspan class=\"wysiwyg-color-black\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eUnited States Payment Gateway: \u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003eShootProof Pay\u003c/em\u003e \u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\n\u003c/h3\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003eWith ShootProof Pay, your clients enjoy a seamlessly professional experience: they never have to leave your gallery to finalize checkout, and can use any major credit card. Use ShootProof Pay to process lab- or self-fulfilled orders, and Invoice payments. The processing fee for ShootProof Pay is 2.9%, plus $.30 per transaction, but no monthly or yearly fee. You'll receive your funds via ACH transfer to your bank account, based on your account preferences and settings. Some studios also qualify for instant payouts to a debit card.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360062684993\" target=\"_self\" rel=\"undefined\"\u003eClick here\u003c/a\u003e to learn more about ShootProof Pay.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003cem\u003e*Studios who signed up before June 2021 also had the option to use PayPal Website Payments Pro or Authorize.net. If you are a US-based studio still using either of these options, please be aware that if you remove your gateway, you will not be able to add it back. You will only have access to ShootProof Pay going forward.\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e \u003c/p\u003e\n\u003ch3 id=\"h_01HVM0JG3ZWEMEEX2KXTYZC6FH\" class=\"wysiwyg-indent3\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large wysiwyg-color-black\"\u003eStudios outside of the United States: \u003cem\u003eStripe for International Studios \u003c/em\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/h3\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/21306028259095\"\u003eYou can learn all about Stripe for International Studios* here. \u003c/a\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e\u003cem style=\"box-sizing: border-box; padding: 0px; background-color: #ffffff; color: #555555; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 16px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e*Stripe International is available to all non-U.S. studios excluding those located in Argentina, Chile, Colombia, Ecuador, Israel, Philippines, and South Africa.\u003cbr\u003e\u003cbr\u003e\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003ch3 id=\"h_01J3G6K4W7BPMJ1V867FGDW38X\" class=\"wysiwyg-indent3\"\u003e\u003cstrong\u003eStudios in Argentina, Chile, Colombia, Ecuador, Israel, Philippines, and South Africa: \u003cem\u003eBraintree, PayPal Pro, PayPal Standard (for Business)\u003c/em\u003e\u003c/strong\u003e\u003c/h3\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan class=\"wysiwyg-color-black\"\u003eFor those of you who are located in countries where Stripe International is not available, you will have the option of the Braintree, PayPal Payments Pro, or PayPal Payments Standard (for Business)* based on your location. \u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003ePlease be aware that \u003cspan class=\"wysiwyg-color-black\"\u003ewe have no visibility on payments when they're sent through a third-party processor. Contact PayPal Support directly for more information or help with specific transactions.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cem\u003e\u003cspan class=\"wysiwyg-color-black\"\u003e*It's important to note that with PayPal Standard (for Business) clients are redirected to PayPal to complete their payments. Because of this, it cannot be used to collect credit card payments on \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234388-What-are-the-capabilities-of-the-Invoices-\"\u003eShootProof invoices\u003c/a\u003e. If you would like to collect credit card payments using invoices, consider choosing a different payment gateway option. \u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e \u003c/p\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"arrange to \u003cem\u003eaccept\u003c/em\u003e their \u003cem\u003epayment\u003c/em\u003e outside of ShootProof. To ensure you're paid, be sure to set up \u003cem\u003epayment\u003c/em\u003e processing \u003cem\u003ebefore\u003c/em\u003e sharing","result_type":"article"},{"id":360062684993,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360062684993.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360062684993-What-is-ShootProof-Pay","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":208,"vote_count":296,"section_id":360012551873,"created_at":"2021-02-03T14:38:44Z","updated_at":"2026-07-08T18:16:01Z","name":"What is ShootProof Pay?","title":"What is ShootProof Pay?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-08T18:14:16Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["stripe","refund","processor","processing","profits","ShootProof Pay","fees","plaid"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eShootProof Pay is a payment processor, powered by Stripe, that is available to all U.S.-based studios. Use ShootProof Pay to collect Order and Invoice payments from clients quickly, safely, and professionally.\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eWith ShootProof Pay, your clients pay in their gallery or invoice by linking their bank account or using any major credit card, Apple Pay, or Google Pay, creating a seamless client experience. \u003c/strong\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe'll automatically pay the lab costs on your behalf, leaving your profit available for daily, weekly, or monthly automatic payouts to your connected bank account, or Instant Payouts to your debit card.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 110px; width: 100%;\"\u003e\u003ctable style=\"border-collapse: collapse;\"\u003e\u003ctbody\u003e\n\u003ctr style=\"height: 66px;\"\u003e\n\u003ctd style=\"height: 66px; width: 33.3333%;\"\u003e\u003ca href=\"#h_01G7WGFD7ERN5MBR6RS2PTK2A8\" target=\"_self\"\u003e\u003cstrong\u003eWhat payment methods can my clients pay with when I use ShootProof Pay?\u003c/strong\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd style=\"height: 66px; width: 33.3333%;\"\u003e\u003ca href=\"#h_01G7WGFSWM1738ASCCAE9WYEFA\" target=\"_self\"\u003e\u003cstrong\u003eWhat are the fees for processing payments through ShootProof Pay?\u003c/strong\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd style=\"height: 66px; width: 33.3333%;\"\u003e\u003ca href=\"#h_01G7WGG1TTT4FQ3C3V3K0TE1KC\" target=\"_self\"\u003e\u003cstrong\u003eWhen will I receive my funds?\u003c/strong\u003e\u003c/a\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; width: 33.3333%;\"\u003e\u003ca href=\"#h_01G7WGG9E6EH4SGVQ9H6VN7DH2\" target=\"_self\"\u003e\u003cstrong\u003eCan I issue refunds with ShootProof Pay?\u003c/strong\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; width: 33.3333%;\"\u003e\u003ca href=\"#h_01G7WGGG384Q4XWAQQ2FNFBDVQ\" target=\"_self\"\u003e\u003cstrong\u003eWhat is Stripe?\u003c/strong\u003e\u003c/a\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; width: 33.3333%;\"\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360104380013\" alt=\"ShootProof_Pay_vertical__2_.jpg\" width=\"503\" height=\"1069\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01G7WGFD7ERN5MBR6RS2PTK2A8\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWhat payment methods can my clients pay with when I use ShootProof Pay?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eWhen you use ShootProof Pay, your clients have the option to pay with \u003cstrong\u003eany major credit card, Google Pay, or Apple Pay\u003c/strong\u003e. To use Google Pay or Apple Pay, they will need to have one of those options enabled on the device they're ordering from. Then, if they checkout within a Safari browser, they'll see Apple Pay, and if they check out within a Chrome browser, they'll see Google Pay.\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"h_01G7WGFSWM1738ASCCAE9WYEFA\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWhat are the fees for processing payments through ShootProof Pay?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eThe credit card processing fee for ShootProof Pay is 2.9%, plus $.30 per transaction.  With automated payouts, there is no additional fee to transfer funds from your ShootProof Pay account to your bank account.\u003c/p\u003e\u003cp\u003eIf you're eligible for Instant Payouts, funds can be transferred directly to your debit card within 30 minutes. Instant Payouts are subject to a 1.5% fee, with a minimum of $1.50 for payout.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01G7WGG1TTT4FQ3C3V3K0TE1KC\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWhen will I receive my funds?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003ePayouts are available to you 2-3 business days after they are processed through ShootProof Pay. The more orders you process through ShootProof Pay, the sooner your funds will be available. \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360061561054\" target=\"_self\"\u003eLearn more about Payouts. \u003c/a\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01G7WGG9E6EH4SGVQ9H6VN7DH2\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCan I issue refunds with ShootProof Pay?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eYes, you can issue full or partial refunds to your clients directly from the order page for up to 180 days after Order or Invoice payments. \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010233928\" target=\"_self\" rel=\"undefined\"\u003eLearn more about issuing refunds.\u003c/a\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01G7WGGG384Q4XWAQQ2FNFBDVQ\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWhat is Stripe?\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eStripe's payment technology is the platform for ShootProof Pay. Stripe makes it possible for your clients to pay quickly, easily, and securely online from right within their galleries and invoices. \u003ca href=\"https://stripe.com/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eLearn more about Stripe.\u003c/a\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"days after Order or \u003cem\u003eInvoice\u003c/em\u003e \u003cem\u003epayments\u003c/em\u003e. Learn more about issuing refunds. What is Stripe? Stripe's \u003cem\u003epayment\u003c/em\u003e technology is the","result_type":"article"},{"id":115010773448,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010773448.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010773448-How-do-my-clients-receive-their-paid-digital-files","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":38,"vote_count":68,"section_id":4801369601175,"created_at":"2017-07-25T18:19:18Z","updated_at":"2024-02-23T17:11:35Z","name":"How do my clients receive their paid digital files?","title":"How do my clients receive their paid digital files?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-23T17:11:31Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01HQBDW09S69FZ051D5WZ11PPW"],"label_names":["digitals","digital sales","fulfilled","price sheet","downloads"],"body":"\u003cp\u003eThe way your client will receive his or her digital downloads depends on how you've set them up in your ShootProof account.\u003c/p\u003e\n\u003ch2 id=\"01FXR88FE1BJB41ET2GNTTH5N0\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eShootProof-Fulfilled Digital Downloads\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003eWith ShootProof-fulfilled digitals, once clients complete and pay for their orders, they automatically receive an email with a link to download a .zip file of their photos. \u003c/p\u003e\n\u003cp\u003eIf the client did not pay for the order at checkout (i.e. you do not have a payment gateway set up or if you have the Pay Later option turned on and the client has chosen it), \u003cem\u003ethe email will not be sent until you mark their order as paid in on the order page. \u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eFor studios using ShootProof Pay as their payment processor, the files will not be sent until the payment for the order has been processed. This means that if there are also any lab-fulfilled items in their order, the payment for the order will not be processed until the order has been submitted to the lab. They will not receive their digitals until that order has been submitted to the lab. \u003c/p\u003e\n\u003cp\u003eIf you have a ShootProof watermark added to your photos with ShootProof, it will be removed from the files before delivery.\u003c/p\u003e\n\u003cp\u003eDownload times may vary depending on the size and quantity of the images ordered, and, of course, are dependent on the client's internet connection.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e The download link emailed to your client will expire 7 days after creation. If a client clicks the link in the email after that 7-day period and the gallery is still active in your account, the link will be regenerated and your client will receive a new email with a new download link. If the gallery has been archived, the link cannot be regenerated. The gallery would need to be un-archived so your client can request a new one by clicking on the original link again. If your gallery has been deleted, you will need to re-upload the photos and send your client a new download link.\u003c/p\u003e\n\u003ch2 id=\"01FXR88FE1QAX87S4CVTVCTDG5\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eSelf-Fulfilled Digital Downloads\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003eSelf-fulfilled digital downloads are handled by your studio. ShootProof will not send your client any files. It's up to you to deliver these!\u003c/p\u003e","user_segment_ids":[],"snippet":"email with a new \u003cem\u003edownload\u003c/em\u003e link. If the \u003cem\u003egallery\u003c/em\u003e has been archived, the link cannot be regenerated. The \u003cem\u003egallery\u003c/em\u003e would need to","result_type":"article"},{"id":115010234888,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010234888.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010234888-What-tax-forms-will-I-receive-from-ShootProof","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":5,"vote_sum":20,"vote_count":38,"section_id":6226978966167,"created_at":"2017-07-07T15:21:44Z","updated_at":"2026-01-07T14:24:49Z","name":"What tax forms will I receive from ShootProof?","title":"What tax forms will I receive from ShootProof?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-07T14:24:49Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["1099","w2","w9","tax","reports"],"body":"\u003cp\u003eThe IRS requires ShootProof to prepare and mail Form 1099-K tax documents to all eligible studios using ShootProof Pay.\u003c/p\u003e\u003cp\u003eFor the 2025 tax year, the IRS requirement to receive a Form 1099-K is processing \u003cem\u003emore than $20,000 USD in credit card payments \u003cstrong\u003eand\u003c/strong\u003e more than 200 transactions through ShootProof Pay. \u003c/em\u003eSome states may have a different threshold than the federal guidelines for receiving a 1099-K form. You may still get a 1099-K based on state guidelines even if you didn't meet the IRS threshold. \u003c/p\u003e\u003cp\u003eFollowing IRS guidelines, these forms will be prepared and postmarked by January 31st. They will also be available to download in the Documents tab of your ShootProof Pay account.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/12069073099927\" alt=\"SCR-20230131-ey3.png\" width=\"740\" height=\"351\"\u003e\u003c/p\u003e\u003cp\u003eThe Form 1099-K only represents the credit card transactions processed through a specific payment gateway. \u003cstrong\u003eIt should not be considered a full accounting of gross income, as it does not report any refunds or account for any funds collected outside of ShootProof.\u003c/strong\u003e You can learn more about what Form 1099-K is on the \u003ca href=\"https://www.irs.gov/businesses/understanding-your-form-1099-k\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eIRS website\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eSales and Invoice Payment reports can be accessed at any time in the Reports tab of your ShootProof account.\u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"1099-K is on the IRS website. Sales and \u003cem\u003eInvoice\u003c/em\u003e \u003cem\u003ePayment\u003c/em\u003e reports can be \u003cem\u003eaccessed\u003c/em\u003e at any time in the Reports tab of your ShootProof","result_type":"article"},{"id":115010605607,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010605607.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010605607-How-do-I-set-up-free-digital-downloads","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":21,"vote_count":95,"section_id":29833909108375,"created_at":"2017-07-25T17:50:17Z","updated_at":"2026-08-19T16:24:30Z","name":"How do I set up free digital downloads? 🎦","title":"How do I set up free digital downloads? 🎦","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-19T16:24:30Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01HQ98J45D4MS0WDQ7BAMACQ5J"],"label_names":["linked contact","digital rules","album","print release","digital downloads","free digitals","gallery","downloads","some free","free","upsell"],"body":"\u003cdiv class=\"hg-article-body\"\u003e\n\u003cp\u003eYou can set up multiple levels (or types) of free digitals within a gallery. For example, you may wish to offer certain free digitals to all gallery visitors, then a specially-created digital file for your main client (or Linked Contact), and then still give other digital downloads to vendors at a wedding.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOn any given gallery, you can create up to:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli data-list-item-id=\"e7b21cc50fbb77381e5a6a4fc0dc54d2d\"\u003eFour gallery-level free digital rules\u003c/li\u003e\n\u003cli data-list-item-id=\"e5758895c712d84daa9d37a25eada3661\"\u003ePlus four free digital rules for the Linked Contact\u003c/li\u003e\n\u003cli data-list-item-id=\"ef729b7b38effcade60d39e056a217def\"\u003ePlus four free digital rules for each album inside the gallery\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cem\u003eKeep in mind that free digital rules are additive, which means that a visitor to the gallery will be able to see/use all free digital rules in that gallery that they have access to.\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003ch2 class=\"hg-article-body\" id=\"h_01HNDN92XEDAW7R4ZRPAMYA47R\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eFree Digital Settings\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/580Ys0oYk-c?si=UtvOtYPlYGrIXK-1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003cp\u003eBelow are the settings you go through when creating each digital rule:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRule Settings\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRule Name\u003c/strong\u003e - Your clients will see this name in the gallery when selecting free digitals to download, so be sure to use a name or term that they will understand. We recommend keeping it simple! Many studios use names like Full Resolution or Social Size.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRequire access with PIN\u003c/strong\u003e - Protect digital downloads by attaching a 6-digit PIN to a set of digital rules. Only visitors who know the PIN will be able to access that particular set of free digitals.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eInclude a Print Release\u003c/strong\u003e - Enter your Print Release information here, and it will be delivered to the customer via email when he or she downloads photos from this specific set of free digital rules.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eMedia Configurations\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eTemplates\u003c/strong\u003e - We've given you some basic, highly-used formulas for free digitals. You can select one and then customize it to fit your needs!\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSize\u003c/strong\u003e - Specify the size of the file that the customer will receive.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eAmount \u003c/strong\u003e- If you'd like to limit the number of files a visitor can download, use this option\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eWatermark\u003c/strong\u003e - ShootProof can apply a watermark before delivering the files to your customers! If you'd like visitors to receive unaltered files, leave this option off.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eDownload All button\u003c/strong\u003e - Turn this option on if you'd like gallery visitors to see a Download All button in the gallery. That button allows the client to download all of the media types (Photos, Videos, and Slideshows) that are toggled on in this rule. \u003c/p\u003e\u003ch2 class=\"hg-article-body\" id=\"h_01HQ97CQ4J19HXX554MSB7EJ10\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCreate Free Digital Rules for Photo Downloads\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e15ed1fefcfda4c658b4a6393cf151dd2\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Actions (the stacked dots) \u0026gt; Settings\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee61d11a36515d2c297ffb3a5cf376456\"\u003eChoose Free Digitals from the menu on the left\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e9fc1d61227c1bc903b7c6d0f585732ad\"\u003eClick Create New Rule \u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e7778e6b285962e75bbe3e2c0f1079f79\"\u003eAssign where in the gallery you want visitors to be able to download from\u003cul\u003e\n\u003cli data-list-item-id=\"e707330b374a8456b8d8455ced156ac6d\"\u003eGallery level downloads are available to all visitors to the Gallery unless you use a PIN to limit access.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e184511b7ff96f5d07d2e2ba5b9b45b2e\"\u003eAlbum-level downloads show for all visitors to an album. These will show in addition to any gallery-level rules you've set.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ef3544261f41f2fc89bf65a5277b192d4\"\u003eLinked Contacts can have their own special set of rules for Free Digitals. However, the Linked Contact also has access to the Free Digitals that are set on the gallery level (see video below)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eIn the Rule Settings tab: \u003c/p\u003e\u003cfigure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 92.55%;\"\u003e\u003cimg style=\"aspect-ratio: 2050/1510;\" src=\"https://help.shootproof.com/hc/article_attachments/42823744329879\" width=\"2050\" height=\"1510\"\u003e\u003c/figure\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"ec50d70d6093fabe7100794a53d6ad3e6\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eGive the rule a name\u003c/span\u003e\u003cul\u003e\u003cli data-list-item-id=\"eda0658bcb83c210b219e372332c1e4b9\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eThis name is client-facing, so we recommend giving it a name related to the file size\u003c/span\u003e \u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e7c9610774e1a04842a4feb4e4e185f6b\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eToggle on \u003cstrong\u003eRequire access with PIN (optional) \u003c/strong\u003eif you want clients to enter a PIN to download\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e9692de120ba5a2c40d89d59b70056185\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eToggle on \u003cstrong\u003eInclude a Print Release \u003c/strong\u003eto add a print release that will be included with their file download\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"color: #1b1c1d;\"\u003eIn the Media Configurations tab:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e000a425bea4e66ea10b7b38e24de6870\"\u003e\u003cspan style=\"color: #1b1c1d;\"\u003eToggle on next to \u003cstrong\u003ePhoto Downloads\u003c/strong\u003e \u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cfigure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 92.31%;\"\u003e\u003cimg style=\"aspect-ratio: 2054/1504;\" src=\"https://help.shootproof.com/hc/article_attachments/42823729789975\" width=\"2054\" height=\"1504\"\u003e\u003c/figure\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e51f7908141c4992203224ccf581c1515\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eSet the image size available for download\u003c/span\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e2f8c5690f2dc3d692da495be2002b0b8\"\u003eOriginal resolution is exact file you've uploaded to the gallery\u003c/li\u003e\n\u003cli data-list-item-id=\"eee3ab762220d424edc9347e05378fe34\"\u003eSocial size resolution resizes your files to 900px on the longest side\u003c/li\u003e\n\u003cli data-list-item-id=\"e893e68bfdfcf0920418cea7136e28111\"\u003eCustom size allows you to specify the pixels on the longest side and ShootProof resizes the file before delivery\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e461415d6dd57d57bcc708478e4c5d6c5\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eChoose if you want to limit the download number \u003c/span\u003e\u003cul\u003e\u003cli data-list-item-id=\"e640637f3a8134c64b97dce479f056fbf\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eEvery email address that logs into the gallery is counted as a unique gallery visitor and therefore gets to download the number set here\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"ea1b725f95a9aeaabab82d5f5731eb8c5\"\u003e\u003cspan style=\"color: #1b1c1d;\"\u003eOptionally add a watermark to the free digitals\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01HNDNDVTP240CN9R3QKCCWA7Q\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCreate Free Digital Rules Just for the Linked Contact\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/ApxJz3JYNJY?si=5pm5l9UrO3X7gOE6\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003cp\u003e\u003cem\u003eNote: Be sure to always turn on the Require Email address option in the Gallery Settings when using free digital rules for the Linked Contact.\u003c/em\u003e\u003c/p\u003e\u003ch2 id=\"01HQ97XDDS4QCX1W2E7X83B6XG\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCreate Digital Rules for Some Free Digitals\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you include a set number of free digitals in your session fee, you can upsell additional images after the session, making it easy for your client to download their free images directly from the gallery.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eFirst, be sure to \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010772848-How-do-I-set-up-digital-download-sales-\" target=\"_self\"\u003eoffer digitals for sale on your price sheet\u003c/a\u003e. Then create a Free Digital rule for the Linked Contact:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e634381ec6e665e17e1d79b3ae8ee72d3\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Settings \u0026gt; Free Digitals. Click \u003cstrong\u003eCreate Free Digital Rule\u003c/strong\u003e.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e3634e97271975bd80aa831e4faf7b7c6\"\u003e\n\u003cspan class=\"c-mrkdwn__br\" data-stringify-type=\"paragraph-break\"\u003e\u003c/span\u003eChoose the option \u003cstrong\u003eOne Specific Person (Linked Contact)\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"e93b60be89a14a3f7c1071d3e3a42be56\"\u003eIf the person isn’t already Linked to your gallery, click Create New Contact at the top, fill in the required fields, and click Add Contact.\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e8bf0e14510d9d373391697e73ee2f154\"\u003eIn the Rule Settings tab, give the rule a name \u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e525d9e380bddd98b77affcb3bdeb60a9\"\u003eIn the Media Configuration tab, choose the template \u003cstrong\u003eOriginal Size: Limit 5 per visitor\u003c/strong\u003e from the template dropdown\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"ee369dca915062b344d29563c52ea711a\"\u003eFrom here you can edit the number of digital downloads, set the resolution, and show the Download All button. \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ee176d532122cec4ebbacc0279d3f23b3\"\u003e\n\u003cp\u003e\u003cspan class=\"c-mrkdwn__br\" data-stringify-type=\"paragraph-break\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eToggle on \u003cstrong\u003ePhoto Downloads\u003c/strong\u003e\u003cbr\u003e \u003c/p\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ea104c341eead303ea89c4593a6c5732e\"\u003eClick \u003cstrong\u003eSave\u003c/strong\u003e on the bottom right \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eNow when your client accesses the gallery using their email address, they'll have the option to download only the quantity of images you allow, and they can purchase the rest through the Shopping Cart.\u003c/p\u003e\u003cp\u003eTo see what your client will experience, click Preview Gallery and enter your client's email address. Once in the gallery, you'll see the Download icon on your client's images.\u003c/p\u003e\u003cp\u003e\u003cem\u003e**DO NOT download any images while logged in with your client's email address. \u003c/em\u003e\u003c/p\u003e\u003ch2 id=\"h_01HNDMDQ6BDKH26MSVMB8ZXD8M\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCommon Use Cases for Digital Rules\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eSetting up free digitals with so many options can be confusing!  Here are some common ways you can use them for your business. Of course, how you set up your free digitals depends on your specific business model and the needs of your business, but these may give you an idea of the many ways to use the different levels of rules.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eWedding Photographers:\u003c/strong\u003e  \u003c/p\u003e\u003cp\u003e-Linked Contact receives all digitals in the gallery\u003cbr\u003e-The mother of the bride receives 10 full-res, non-watermarked files (use a PIN!)\u003cbr\u003e-Gallery visitors receive 5, low-resolution, watermarked files\u003cbr\u003e-The florist (set up a Hidden Album!) receives all full-res, watermarked files from their album only\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePortrait Photographers:\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003e- \u003c/strong\u003eLinked contact receives 15 full-res, unwatermarked files\u003cbr\u003e- Linked contact also receives all files in social media size, watermarked for sharing on Facebook\u003cbr\u003e- Regular gallery visitors do not receive any free digital\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSchool Photographers:\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003e- \u003c/strong\u003eone album, just for the school administrators, gives free low-res, watermarked files for use in yearbooks (use a PIN)\u003c/p\u003e","user_segment_ids":[],"snippet":"Assign where in the \u003cem\u003egallery\u003c/em\u003e you want visitors to be able to \u003cem\u003edownload\u003c/em\u003e from \u003cem\u003eGallery\u003c/em\u003e level \u003cem\u003edownloads\u003c/em\u003e are available to all","result_type":"article"},{"id":115009679648,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009679648.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009679648-What-are-all-of-the-gallery-settings","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":83,"section_id":4757679617047,"created_at":"2017-06-27T19:22:01Z","updated_at":"2026-08-18T14:41:43Z","name":"What are all of the gallery settings? 🎦","title":"What are all of the gallery settings? 🎦","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-18T14:41:43Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01KG2SFP7G7KGBG0NBB3ZNGSFQ"],"label_names":["privacy","access","password","cart","shopping cart","settings","gallery store","gallery settings","expiration"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can customize the settings for each of your galleries by clicking into the Gallery Settings. Here you can customize both the overall gallery setup, such as privacy settings, selling options, and downloading permissions.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eRemember that you can always save a gallery's settings as a \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990287\"\u003eGallery Preset\u003c/a\u003e by clicking on \u003cstrong\u003eSave as a Preset \u003c/strong\u003ein the top right.\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360051972733\"\u003eYou can learn all about the settings in the Branding tab of your gallery here. \u003c/a\u003e\u003c/p\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/vO2lywYy9K8?si=7lEWlE3C8tXh06_b\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003ch2 id=\"01K36YT7XXFDDAPV956CZKKF5A\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGeneral\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 711px; width: 84.43%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 37%;\"\u003e\n\u003ccol style=\"width: 63%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eShoot Date\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe date of the event or photoshoot. By default, this is the date of your upload.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 111px;\"\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eOrder Due Date\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 304.07px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003eThe Order Due Date is a way to encourage clients to get their orders in quickly. Use this date in \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008459388-How-do-I-create-email-templates-\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eemail templates\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e and \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008308607-How-do-I-send-automated-emails-to-my-gallery-visitors-\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eemail campaigns\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e sent to gallery visitors to remind them that their ordering period is ending.Gallery visitors are still able to place orders once the Order Due Date passes.\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eGallery Expiration Date\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAt 11:59 pm, on this date (in your studio's time zone), the gallery will expire and become inactive.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eGallery Language\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose a language for text inside the client gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 89px;\"\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Social Sharing\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eShow or hide social share options and enter text that will accompany the photos when a visitor shares on social media.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Black \u0026amp; White Filtering\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow clients to view and order black \u0026amp; white versions of the gallery photos.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eShow Filenames\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eEnable filename visibility in the gallery. If enabled, file names show when a photo is clicked.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHomepage Link\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSet the website to which visitors will be sent when they click the Website link in the About tab of the gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003ch2 id=\"01K36YTJRAGMDXCBYWZ4P6GVVQ\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAccess \u0026amp; Privacy\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 200px; width: 83.86%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 37%;\"\u003e\n\u003ccol style=\"width: 63%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cstrong\u003eGallery Status\u003c/strong\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; text-align: left; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eActive\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMakes the gallery live and viewable.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; text-align: left; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eInactive\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMakes the gallery not live and not viewable.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; text-align: left; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePre-Released\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 302.906px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllows you to collect visitor email addresses before the gallery is active. \u003c/span\u003e\u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989807\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about Pre-Release\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eRelease Date \u0026amp; Release Message (optional)\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eA gallery set to Pre-Released will automatically be released (made live for viewing) on this date.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cstrong\u003eGallery Access\u003c/strong\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 10px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePublic\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 10px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePublic galleries show on your ShootProof Portfolio Website. In a Public gallery, the brand name link in the top left corner of the gallery goes to ShootProof Portfolio Website. \u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 43px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePrivate \u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 43px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePrivate galleries do not show on your  ShootProof Portfolio Website. In a Private gallery, the brand name link in the top left corner of the gallery \u003cstrong\u003edoes not\u003c/strong\u003e go ShootProof Portfolio Website and instead goes to the Photos section of the gallery. \u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePassword-protect\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnly visitors with the password will be permitted to enter the gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 89px;\"\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEmail Required\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 302.906px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRequire all visitors to enter their email addresses to enter the gallery. This allows you to track visitor activity.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010072087?flash_digest=97f02028e82385208ef381f5ed493d0af878b055\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about Gallery Visitor Activity\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eCustom Link\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCreate a customized URL for the gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003ch2 id=\"01K36YV05AY6PDEDD3SZG5JKW1\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eFree Digitals\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow your clients to download images from the gallery. You can take advantage of download rules that we've created for you or customize the digital rules for your clients here. You can add a custom print release to each rule you create. \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010605607-How-do-I-set-up-free-digital-downloads-\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about all of the Free Digitals options here!\u003c/span\u003e\u003c/a\u003e\u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 60px; width: 84.86%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 37%;\"\u003e\n\u003ccol style=\"width: 63%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 296px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eGallery\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 297px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eFree Digitals rules that are set on the Gallery level are available to all visitors to the gallery unless you use a PIN to limit access. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e(Hidden albums will not have access to gallery-level rules.) \u003c/span\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 296px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLinked Contact\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 297px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLinked Contacts can have their own special set of rules for free digitals. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e(Keep in mind, the Linked Contact also has access to the free digitals that are set on the gallery level.)\u003c/span\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 296px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAlbum\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 297px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSet rules on each album you have created in the gallery. Gallery visitors will have access to album-level free digitals in addition to the gallery-level rules.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003ch2 id=\"01K36YV7J9Y35157789R9KNA91\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eShopping Cart/Store\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis section allows you to add a shopping cart to your gallery and set additional options.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 261px; width: 82.29%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 39%;\"\u003e\n\u003ccol style=\"width: 61%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 86px;\"\u003e\n\u003ctd style=\"height: 86px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEnable Shopping Cart\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 86px; padding: 5px; width: 289px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick this on to enable sales through your gallery. Once this is turned on, you will see additional settings options for selling through the gallery. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePrice Sheet\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAssign a price sheet to your gallery. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234008\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about price sheets\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eMinimum Order Amount (Optional)\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSet an optional minimum order amount. Clients will be prevented from placing an order if the total does not reach this amount.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Cropping\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLets clients crop the photos when ordering. The crop can still be changed before the order is submitted to the lab. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEnable Store\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eShows the Store tab in the gallery, which allows clients to shop by product first and then select the photo.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEnable Abandoned Cart Email\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 289px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSends automatic reminder emails to clients with items in their carts 24 hours after their last gallery activity. \u003c/span\u003e\u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/8528769170967\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about the Abandoned Cart Email\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eShow “Buy All” Button\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGives clients the option to add all photos as a particular item to the shopping cart. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eOffer Packages Only\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnly shows packages in the gallery and hides a la carte items. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Client to Pay Later\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow the option to skip payment at checkout.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 21px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Client to Comment on Items in Cart\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 21px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllows clients to add comments to individual items in the Shopping Cart.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 15px;\"\u003e\n\u003ctd style=\"height: 15px; padding: 5px; width: 287px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cstrong\u003eDelivery Options\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd style=\"height: 15px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\" style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow Pick-Up only\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClients will not be charged for shipping. Use this option if clients will be picking up their orders from you.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow Ship-to-Client only\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eYour client will be charged for the order shipping fee. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 111px;\"\u003e\n\u003ctd style=\"height: 97px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow Client to Choose Pick-Up or Shipping\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 97px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClients can choose to pick up their orders (no shipping charge will be applied) or have their orders shipped to them (shipping will be charged to them).\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOptional Message Shown at Checkout\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis text will be shown in the shopping cart, as well as on the order confirmation email. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 111px;\"\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eDeliver a Print Release\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eToggle on this option to deliver a print release with your PAID digital download established within your price sheets. This is delivered as a PDF when your client receives his/her purchased digital files.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e\u003cem style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: small;\"\u003e*If you plan to accept credit card payments, be sure that you have a payment processor in place. Without a payment processor, clients can create orders without payment. \u003c/em\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322208-What-are-my-payment-gateway-options-\"\u003e\u003cem style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: small;\"\u003eLearn more about payment processors.\u003c/em\u003e\u003c/a\u003e\u003c/p\u003e\u003ch2 id=\"01K36YVGWJT4B8D1DFGRQ9XSNH\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAdvanced\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 534px; width: 90.14%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 36%;\"\u003e\n\u003ccol style=\"width: 64%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 89px;\"\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHide the “All Photos” album\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 319.531px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eHide the All Photos album from your clients. Use this option when you only wish for visitors to see photos you’ve sorted into albums.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHide Album Photo Count\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 319.531px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eKeep the number of images in an album hidden in the gallery. \u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAdd to Category\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose the category this gallery will be in on your ShootProof Portfolio Website.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009451027\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about gallery categories\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAutomatically Send Gallery to Archive after Expiration\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAutomatically archive this gallery after it expires.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322408\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eSee archiving pricing\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eSend Email Campaign\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose an\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e Email Campaign\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e to send gallery visitors.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008308607\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about email campaigns\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eSet Album Cover Images automatically\u003c/span\u003e\u003c/td\u003e\n\u003ctd\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSelects a photo from each album to be the cover image during upload. You can always change the cover photo later.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 146px;\"\u003e\n\u003ctd style=\"height: 146px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHide Albums within Gallery*\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 146px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eHide all of the albums in the gallery.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e You should ONLY use this setting if you are going to send direct album links to your client(s).\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360005473273-Can-I-hide-the-Albums-within-my-Gallery-\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about hiding albums\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cem\u003e*Contact Support to activate this feature.\u003c/em\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEXIF Search Label*\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cem\u003e*Contact Support to activate this feature.\u003c/em\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151688-Can-clients-search-in-their-galleries-EXIF-data-\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"tab of the \u003cem\u003egallery\u003c/em\u003e. \u003cem\u003eAccess\u003c/em\u003e \u0026amp; Privacy \u003cem\u003eGallery\u003c/em\u003e Status Active Makes the \u003cem\u003egallery\u003c/em\u003e live and","result_type":"article"},{"id":40649895997975,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/40649895997975.json","html_url":"https://help.shootproof.com/hc/en-us/articles/40649895997975-What-are-all-of-the-gallery-settings","author_id":367125501714,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":29833909108375,"created_at":"2026-05-21T20:25:25Z","updated_at":"2026-08-18T14:41:43Z","name":"What are all of the gallery settings? 🎦","title":"What are all of the gallery settings? 🎦","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-18T14:41:43Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["privacy","access","shopping cart","status","store","gallery store","gallery settings","expiration"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can customize the settings for each of your galleries by clicking into the Gallery Settings. Here you can customize both the overall gallery setup, such as privacy settings, selling options, and downloading permissions.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eRemember that you can always save a gallery's settings as a \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990287\"\u003eGallery Preset\u003c/a\u003e by clicking on \u003cstrong\u003eSave as a Preset \u003c/strong\u003ein the top right.\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360051972733\"\u003eYou can learn all about the settings in the Branding tab of your gallery here. \u003c/a\u003e\u003c/p\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/vO2lywYy9K8?si=7lEWlE3C8tXh06_b\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003ch2 id=\"01K36YT7XXFDDAPV956CZKKF5A\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGeneral\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 711px; width: 84.43%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 37%;\"\u003e\n\u003ccol style=\"width: 63%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eShoot Date\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe date of the event or photoshoot. By default, this is the date of your upload.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 111px;\"\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eOrder Due Date\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 304.07px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003eThe Order Due Date is a way to encourage clients to get their orders in quickly. Use this date in \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008459388-How-do-I-create-email-templates-\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eemail templates\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e and \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008308607-How-do-I-send-automated-emails-to-my-gallery-visitors-\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eemail campaigns\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e sent to gallery visitors to remind them that their ordering period is ending.Gallery visitors are still able to place orders once the Order Due Date passes.\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eGallery Expiration Date\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAt 11:59 pm, on this date (in your studio's time zone), the gallery will expire and become inactive.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eGallery Language\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose a language for text inside the client gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 89px;\"\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Social Sharing\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eShow or hide social share options and enter text that will accompany the photos when a visitor shares on social media.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Black \u0026amp; White Filtering\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow clients to view and order black \u0026amp; white versions of the gallery photos.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eShow Filenames\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eEnable filename visibility in the gallery. If enabled, file names show when a photo is clicked.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 263.93px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHomepage Link\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 304.07px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSet the website to which visitors will be sent when they click the Website link in the About tab of the gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003ch2 id=\"01K36YTJRAGMDXCBYWZ4P6GVVQ\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAccess \u0026amp; Privacy\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 200px; width: 83.86%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 37%;\"\u003e\n\u003ccol style=\"width: 63%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cstrong\u003eGallery Status\u003c/strong\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; text-align: left; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eActive\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMakes the gallery live and viewable.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; text-align: left; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eInactive\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMakes the gallery not live and not viewable.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; text-align: left; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePre-Released\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 302.906px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllows you to collect visitor email addresses before the gallery is active. \u003c/span\u003e\u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989807\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about Pre-Release\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eRelease Date \u0026amp; Release Message (optional)\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eA gallery set to Pre-Released will automatically be released (made live for viewing) on this date.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cstrong\u003eGallery Access\u003c/strong\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 302.906px;\"\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 10px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePublic\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 10px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePublic galleries show on your ShootProof Portfolio Website. In a Public gallery, the brand name link in the top left corner of the gallery goes to ShootProof Portfolio Website. \u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 43px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePrivate \u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 43px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePrivate galleries do not show on your  ShootProof Portfolio Website. In a Private gallery, the brand name link in the top left corner of the gallery \u003cstrong\u003edoes not\u003c/strong\u003e go ShootProof Portfolio Website and instead goes to the Photos section of the gallery. \u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePassword-protect\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnly visitors with the password will be permitted to enter the gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 89px;\"\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEmail Required\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 302.906px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRequire all visitors to enter their email addresses to enter the gallery. This allows you to track visitor activity.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010072087?flash_digest=97f02028e82385208ef381f5ed493d0af878b055\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about Gallery Visitor Activity\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 261.094px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eCustom Link\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 302.906px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCreate a customized URL for the gallery.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003ch2 id=\"01K36YV05AY6PDEDD3SZG5JKW1\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eFree Digitals\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow your clients to download images from the gallery. You can take advantage of download rules that we've created for you or customize the digital rules for your clients here. You can add a custom print release to each rule you create. \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010605607-How-do-I-set-up-free-digital-downloads-\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about all of the Free Digitals options here!\u003c/span\u003e\u003c/a\u003e\u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 60px; width: 84.86%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 37%;\"\u003e\n\u003ccol style=\"width: 63%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 296px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eGallery\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 297px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eFree Digitals rules that are set on the Gallery level are available to all visitors to the gallery unless you use a PIN to limit access. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e(Hidden albums will not have access to gallery-level rules.) \u003c/span\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 296px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLinked Contact\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 297px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLinked Contacts can have their own special set of rules for free digitals. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e(Keep in mind, the Linked Contact also has access to the free digitals that are set on the gallery level.)\u003c/span\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 296px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAlbum\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 297px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSet rules on each album you have created in the gallery. Gallery visitors will have access to album-level free digitals in addition to the gallery-level rules.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003ch2 id=\"01K36YV7J9Y35157789R9KNA91\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eShopping Cart/Store\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis section allows you to add a shopping cart to your gallery and set additional options.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 261px; width: 82.29%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 39%;\"\u003e\n\u003ccol style=\"width: 61%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 86px;\"\u003e\n\u003ctd style=\"height: 86px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEnable Shopping Cart\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 86px; padding: 5px; width: 289px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick this on to enable sales through your gallery. Once this is turned on, you will see additional settings options for selling through the gallery. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e \u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003ePrice Sheet\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAssign a price sheet to your gallery. \u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234008\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about price sheets\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eMinimum Order Amount (Optional)\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSet an optional minimum order amount. Clients will be prevented from placing an order if the total does not reach this amount.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Cropping\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLets clients crop the photos when ordering. The crop can still be changed before the order is submitted to the lab. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEnable Store\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eShows the Store tab in the gallery, which allows clients to shop by product first and then select the photo.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEnable Abandoned Cart Email\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"padding: 5px; width: 289px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSends automatic reminder emails to clients with items in their carts 24 hours after their last gallery activity. \u003c/span\u003e\u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/8528769170967\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eLearn more about the Abandoned Cart Email\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eShow “Buy All” Button\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGives clients the option to add all photos as a particular item to the shopping cart. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eOffer Packages Only\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnly shows packages in the gallery and hides a la carte items. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Client to Pay Later\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow the option to skip payment at checkout.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 21px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAllow Client to Comment on Items in Cart\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 21px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllows clients to add comments to individual items in the Shopping Cart.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 15px;\"\u003e\n\u003ctd style=\"height: 15px; padding: 5px; width: 287px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cstrong\u003eDelivery Options\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003c/td\u003e\n\u003ctd style=\"height: 15px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\" style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow Pick-Up only\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClients will not be charged for shipping. Use this option if clients will be picking up their orders from you.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow Ship-to-Client only\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eYour client will be charged for the order shipping fee. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 111px;\"\u003e\n\u003ctd style=\"height: 97px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAllow Client to Choose Pick-Up or Shipping\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 97px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClients can choose to pick up their orders (no shipping charge will be applied) or have their orders shipped to them (shipping will be charged to them).\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 22px;\"\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eOptional Message Shown at Checkout\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 22px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis text will be shown in the shopping cart, as well as on the order confirmation email. \u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 111px;\"\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 287px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eDeliver a Print Release\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 111px; padding: 5px; width: 289px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eToggle on this option to deliver a print release with your PAID digital download established within your price sheets. This is delivered as a PDF when your client receives his/her purchased digital files.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e\u003cem style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: small;\"\u003e*If you plan to accept credit card payments, be sure that you have a payment processor in place. Without a payment processor, clients can create orders without payment. \u003c/em\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322208-What-are-my-payment-gateway-options-\"\u003e\u003cem style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: small;\"\u003eLearn more about payment processors.\u003c/em\u003e\u003c/a\u003e\u003c/p\u003e\u003ch2 id=\"01K36YVGWJT4B8D1DFGRQ9XSNH\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAdvanced\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"height: 534px; width: 90.14%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-spacing: 5px;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 36%;\"\u003e\n\u003ccol style=\"width: 64%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 89px;\"\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHide the “All Photos” album\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 89px; padding: 5px; width: 319.531px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eHide the All Photos album from your clients. Use this option when you only wish for visitors to see photos you’ve sorted into albums.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHide Album Photo Count\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 319.531px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eKeep the number of images in an album hidden in the gallery. \u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAdd to Category\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose the category this gallery will be in on your ShootProof Portfolio Website.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009451027\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about gallery categories\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eAutomatically Send Gallery to Archive after Expiration\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAutomatically archive this gallery after it expires.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322408\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eSee archiving pricing\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 67px;\"\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eSend Email Campaign\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 67px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose an\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e Email Campaign\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e to send gallery visitors.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008308607\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about email campaigns\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eSet Album Cover Images automatically\u003c/span\u003e\u003c/td\u003e\n\u003ctd\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSelects a photo from each album to be the cover image during upload. You can always change the cover photo later.\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 146px;\"\u003e\n\u003ctd style=\"height: 146px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eHide Albums within Gallery*\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 146px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eHide all of the albums in the gallery.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e You should ONLY use this setting if you are going to send direct album links to your client(s).\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360005473273-Can-I-hide-the-Albums-within-my-Gallery-\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more about hiding albums\u003c/span\u003e\u003c/a\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cem\u003e*Contact Support to activate this feature.\u003c/em\u003e\u003c/span\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 288.469px;\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eEXIF Search Label*\u003c/span\u003e\u003c/td\u003e\n\u003ctd style=\"height: 44px; padding: 5px; width: 319.531px;\"\u003e\n\u003cspan class=\"wysiwyg-font-size-medium\"\u003e\u003cem\u003e*Contact Support to activate this feature.\u003c/em\u003e\u003c/span\u003e\u003cbr\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151688-Can-clients-search-in-their-galleries-EXIF-data-\"\u003e\u003cspan class=\"wysiwyg-font-size-medium\"\u003eLearn more\u003c/span\u003e\u003c/a\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"tab of the \u003cem\u003egallery\u003c/em\u003e. \u003cem\u003eAccess\u003c/em\u003e \u0026amp; Privacy \u003cem\u003eGallery\u003c/em\u003e Status Active Makes the \u003cem\u003egallery\u003c/em\u003e live and","result_type":"article"},{"id":38748265058583,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/38748265058583.json","html_url":"https://help.shootproof.com/hc/en-us/articles/38748265058583-How-do-I-set-up-free-digital-downloads","author_id":367125501714,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":4801379544599,"created_at":"2026-03-02T18:55:26Z","updated_at":"2026-08-19T16:24:30Z","name":"How do I set up free digital downloads? 🎦","title":"How do I set up free digital downloads? 🎦","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-19T16:24:30Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["digital rules","digital downloads","free digitals","download","downloads","digital download","digital rule","download rule","download rules"],"body":"\u003cdiv class=\"hg-article-body\"\u003e\n\u003cp\u003eYou can set up multiple levels (or types) of free digitals within a gallery. For example, you may wish to offer certain free digitals to all gallery visitors, then a specially-created digital file for your main client (or Linked Contact), and then still give other digital downloads to vendors at a wedding.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOn any given gallery, you can create up to:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli data-list-item-id=\"e7b21cc50fbb77381e5a6a4fc0dc54d2d\"\u003eFour gallery-level free digital rules\u003c/li\u003e\n\u003cli data-list-item-id=\"e5758895c712d84daa9d37a25eada3661\"\u003ePlus four free digital rules for the Linked Contact\u003c/li\u003e\n\u003cli data-list-item-id=\"ef729b7b38effcade60d39e056a217def\"\u003ePlus four free digital rules for each album inside the gallery\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cem\u003eKeep in mind that free digital rules are additive, which means that a visitor to the gallery will be able to see/use all free digital rules in that gallery that they have access to.\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003ch2 class=\"hg-article-body\" id=\"h_01HNDN92XEDAW7R4ZRPAMYA47R\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eFree Digital Settings\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/580Ys0oYk-c?si=UtvOtYPlYGrIXK-1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003cp\u003eBelow are the settings you go through when creating each digital rule:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRule Settings\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRule Name\u003c/strong\u003e - Your clients will see this name in the gallery when selecting free digitals to download, so be sure to use a name or term that they will understand. We recommend keeping it simple! Many studios use names like Full Resolution or Social Size.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRequire access with PIN\u003c/strong\u003e - Protect digital downloads by attaching a 6-digit PIN to a set of digital rules. Only visitors who know the PIN will be able to access that particular set of free digitals.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eInclude a Print Release\u003c/strong\u003e - Enter your Print Release information here, and it will be delivered to the customer via email when he or she downloads photos from this specific set of free digital rules.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eMedia Configurations\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eTemplates\u003c/strong\u003e - We've given you some basic, highly-used formulas for free digitals. You can select one and then customize it to fit your needs!\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSize\u003c/strong\u003e - Specify the size of the file that the customer will receive.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eAmount \u003c/strong\u003e- If you'd like to limit the number of files a visitor can download, use this option\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eWatermark\u003c/strong\u003e - ShootProof can apply a watermark before delivering the files to your customers! If you'd like visitors to receive unaltered files, leave this option off.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eDownload All button\u003c/strong\u003e - Turn this option on if you'd like gallery visitors to see a Download All button in the gallery. That button allows the client to download all of the media types (Photos, Videos, and Slideshows) that are toggled on in this rule. \u003c/p\u003e\u003ch2 class=\"hg-article-body\" id=\"h_01HQ97CQ4J19HXX554MSB7EJ10\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCreate Free Digital Rules for Photo Downloads\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e15ed1fefcfda4c658b4a6393cf151dd2\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Actions (the stacked dots) \u0026gt; Settings\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee61d11a36515d2c297ffb3a5cf376456\"\u003eChoose Free Digitals from the menu on the left\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e9fc1d61227c1bc903b7c6d0f585732ad\"\u003eClick Create New Rule \u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e7778e6b285962e75bbe3e2c0f1079f79\"\u003eAssign where in the gallery you want visitors to be able to download from\u003cul\u003e\n\u003cli data-list-item-id=\"e707330b374a8456b8d8455ced156ac6d\"\u003eGallery level downloads are available to all visitors to the Gallery unless you use a PIN to limit access.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e184511b7ff96f5d07d2e2ba5b9b45b2e\"\u003eAlbum-level downloads show for all visitors to an album. These will show in addition to any gallery-level rules you've set.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ef3544261f41f2fc89bf65a5277b192d4\"\u003eLinked Contacts can have their own special set of rules for Free Digitals. However, the Linked Contact also has access to the Free Digitals that are set on the gallery level (see video below)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eIn the Rule Settings tab: \u003c/p\u003e\u003cfigure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 92.55%;\"\u003e\u003cimg style=\"aspect-ratio: 2050/1510;\" src=\"https://help.shootproof.com/hc/article_attachments/42823729766679\" width=\"2050\" height=\"1510\"\u003e\u003c/figure\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"ec50d70d6093fabe7100794a53d6ad3e6\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eGive the rule a name\u003c/span\u003e\u003cul\u003e\u003cli data-list-item-id=\"eda0658bcb83c210b219e372332c1e4b9\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eThis name is client-facing, so we recommend giving it a name related to the file size\u003c/span\u003e \u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e7c9610774e1a04842a4feb4e4e185f6b\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eToggle on \u003cstrong\u003eRequire access with PIN (optional) \u003c/strong\u003eif you want clients to enter a PIN to download\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e9692de120ba5a2c40d89d59b70056185\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eToggle on \u003cstrong\u003eInclude a Print Release \u003c/strong\u003eto add a print release that will be included with their file download\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"color: #1b1c1d;\"\u003eIn the Media Configurations tab:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e000a425bea4e66ea10b7b38e24de6870\"\u003e\u003cspan style=\"color: #1b1c1d;\"\u003eToggle on next to \u003cstrong\u003ePhoto Downloads\u003c/strong\u003e \u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cfigure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 92.31%;\"\u003e\u003cimg style=\"aspect-ratio: 2054/1504;\" src=\"https://help.shootproof.com/hc/article_attachments/42823729767831\" width=\"2054\" height=\"1504\"\u003e\u003c/figure\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e51f7908141c4992203224ccf581c1515\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eSet the image size available for download\u003c/span\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e2f8c5690f2dc3d692da495be2002b0b8\"\u003eOriginal resolution is exact file you've uploaded to the gallery\u003c/li\u003e\n\u003cli data-list-item-id=\"eee3ab762220d424edc9347e05378fe34\"\u003eSocial size resolution resizes your files to 900px on the longest side\u003c/li\u003e\n\u003cli data-list-item-id=\"e893e68bfdfcf0920418cea7136e28111\"\u003eCustom size allows you to specify the pixels on the longest side and ShootProof resizes the file before delivery\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"e461415d6dd57d57bcc708478e4c5d6c5\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eChoose if you want to limit the download number \u003c/span\u003e\u003cul\u003e\u003cli data-list-item-id=\"e640637f3a8134c64b97dce479f056fbf\"\u003e\n\u003cspan style=\"color: #1b1c1d;\"\u003eEvery email address that logs into the gallery is counted as a unique gallery visitor and therefore gets to download the number set here\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #1b1c1d;\" data-list-item-id=\"ea1b725f95a9aeaabab82d5f5731eb8c5\"\u003e\u003cspan style=\"color: #1b1c1d;\"\u003eOptionally add a watermark to the free digitals\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01HNDNDVTP240CN9R3QKCCWA7Q\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCreate Free Digital Rules Just for the Linked Contact\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/ApxJz3JYNJY?si=5pm5l9UrO3X7gOE6\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003cp\u003e\u003cem\u003eNote: Be sure to always turn on the Require Email address option in the Gallery Settings when using free digital rules for the Linked Contact.\u003c/em\u003e\u003c/p\u003e\u003ch2 id=\"01HQ97XDDS4QCX1W2E7X83B6XG\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCreate Digital Rules for Some Free Digitals\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you include a set number of free digitals in your session fee, you can upsell additional images after the session, making it easy for your client to download their free images directly from the gallery.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eFirst, be sure to \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010772848-How-do-I-set-up-digital-download-sales-\" target=\"_self\"\u003eoffer digitals for sale on your price sheet\u003c/a\u003e. Then create a Free Digital rule for the Linked Contact:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e634381ec6e665e17e1d79b3ae8ee72d3\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Settings \u0026gt; Free Digitals. Click \u003cstrong\u003eCreate Free Digital Rule\u003c/strong\u003e.\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e3634e97271975bd80aa831e4faf7b7c6\"\u003e\n\u003cspan class=\"c-mrkdwn__br\" data-stringify-type=\"paragraph-break\"\u003e\u003c/span\u003eChoose the option \u003cstrong\u003eOne Specific Person (Linked Contact)\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"e93b60be89a14a3f7c1071d3e3a42be56\"\u003eIf the person isn’t already Linked to your gallery, click Create New Contact at the top, fill in the required fields, and click Add Contact.\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e8bf0e14510d9d373391697e73ee2f154\"\u003eIn the Rule Settings tab, give the rule a name \u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e525d9e380bddd98b77affcb3bdeb60a9\"\u003eIn the Media Configuration tab, choose the template \u003cstrong\u003eOriginal Size: Limit 5 per visitor\u003c/strong\u003e from the template dropdown\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"ee369dca915062b344d29563c52ea711a\"\u003eFrom here you can edit the number of digital downloads, set the resolution, and show the Download All button. \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ee176d532122cec4ebbacc0279d3f23b3\"\u003e\n\u003cp\u003e\u003cspan class=\"c-mrkdwn__br\" data-stringify-type=\"paragraph-break\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eToggle on \u003cstrong\u003ePhoto Downloads\u003c/strong\u003e\u003cbr\u003e \u003c/p\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ea104c341eead303ea89c4593a6c5732e\"\u003eClick \u003cstrong\u003eSave\u003c/strong\u003e on the bottom right \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eNow when your client accesses the gallery using their email address, they'll have the option to download only the quantity of images you allow, and they can purchase the rest through the Shopping Cart.\u003c/p\u003e\u003cp\u003eTo see what your client will experience, click Preview Gallery and enter your client's email address. Once in the gallery, you'll see the Download icon on your client's images.\u003c/p\u003e\u003cp\u003e\u003cem\u003e**DO NOT download any images while logged in with your client's email address. \u003c/em\u003e\u003c/p\u003e\u003ch2 id=\"h_01HNDMDQ6BDKH26MSVMB8ZXD8M\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eCommon Use Cases for Digital Rules\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eSetting up free digitals with so many options can be confusing!  Here are some common ways you can use them for your business. Of course, how you set up your free digitals depends on your specific business model and the needs of your business, but these may give you an idea of the many ways to use the different levels of rules.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eWedding Photographers:\u003c/strong\u003e  \u003c/p\u003e\u003cp\u003e-Linked Contact receives all digitals in the gallery\u003cbr\u003e-The mother of the bride receives 10 full-res, non-watermarked files (use a PIN!)\u003cbr\u003e-Gallery visitors receive 5, low-resolution, watermarked files\u003cbr\u003e-The florist (set up a Hidden Album!) receives all full-res, watermarked files from their album only\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePortrait Photographers:\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003e- \u003c/strong\u003eLinked contact receives 15 full-res, unwatermarked files\u003cbr\u003e- Linked contact also receives all files in social media size, watermarked for sharing on Facebook\u003cbr\u003e- Regular gallery visitors do not receive any free digital\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSchool Photographers:\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003e- \u003c/strong\u003eone album, just for the school administrators, gives free low-res, watermarked files for use in yearbooks (use a PIN)\u003c/p\u003e","user_segment_ids":[],"snippet":"Assign where in the \u003cem\u003egallery\u003c/em\u003e you want visitors to be able to \u003cem\u003edownload\u003c/em\u003e from \u003cem\u003eGallery\u003c/em\u003e level \u003cem\u003edownloads\u003c/em\u003e are available to all","result_type":"article"},{"id":115009990327,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009990327.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009990327-What-is-a-Mobile-App","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":43,"vote_count":55,"section_id":115002748287,"created_at":"2017-07-06T19:44:19Z","updated_at":"2023-10-03T16:03:10Z","name":"What is a Mobile App?","title":"What is a Mobile App?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-08-09T23:05:27Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["app","mobile app"],"body":"\u003cdiv class=\"hg-article-body\"\u003e\n\u003cp\u003eShootProof Mobile Apps are apps that you create with up to 250 photos to share with your clients. They can download the app to their smartphones or tablets.\u003c/p\u003e\n\u003cp\u003eApps include your studio logo and contact information and can be shared through social media, email, and text.\u003c/p\u003e\n\u003cp\u003eMobile Apps help spread word-of-mouth referrals to your photography business!\u003c/p\u003e\n\u003cp\u003eStudios in any paid account can create an\u003cspan\u003e \u003c/span\u003e\u003cstrong\u003eunlimited number of Mobile Apps with ShootProof!\u003c/strong\u003e  Studios in the Free Plan can have up to 5 mobile apps at any given time.\u003c/p\u003e\n \u003cimg class=\"img-responsive\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\" src=\"https://dyzz9obi78pm5.cloudfront.net/app/image/id/58864c9332131cb116202bc2/n/shootproof-apps-for-photographers.jpg\"\u003e\u003cbr\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eMobile Apps are different from the galleries you create in your ShootProof account.\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eMobile Apps\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eThink of Mobile Apps as digital photo albums that your clients can take with them on the go.  Mobile Apps are installed on phones and tablets to be saved and shared with others.\u003c/p\u003e\n\u003cp\u003eMobile Apps are used as word-of-mouth marketing tools, meaning clients can share the photos with family and friends but cannot download the photo files themselves. \u003c/p\u003e\n\u003cp\u003eClients are not able to Favorite or download images or purchase prints or products from a Mobile App; they are strictly visual.\u003cbr\u003e \u003c/p\u003e\n\u003ch2\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGalleries\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003eYour photo galleries on ShootProof work on any device, including a computer, iPad, iPhone, Android phone or tablet, etc.  Galleries allow both buying and favoriting and require an internet connection to access and view.\u003c/p\u003e\n\u003cp\u003eIn the client galleries, you can give visitors a shopping cart with which to make purchases, and clients can also favorite and share images. You can also sell digital downloads (or turn on the option for free downloads).\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"hg-article-footer\"\u003e \u003c/div\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"or tablet, etc. \u003cem\u003eGalleries\u003c/em\u003e allow both buying and favoriting and \u003cem\u003erequire\u003c/em\u003e an internet connection to \u003cem\u003eaccess\u003c/em\u003e and view. In the","result_type":"article"},{"id":360062280593,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360062280593.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360062280593-ShootProof-FAQs","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":true,"position":0,"vote_sum":-6,"vote_count":14,"section_id":34735311573655,"created_at":"2021-01-22T18:12:23Z","updated_at":"2026-08-26T19:48:02Z","name":"ShootProof FAQs","title":"ShootProof FAQs","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-26T19:48:02Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["sales","watermarks","Gallery","order","pricing","watermark","FAQ","gallery","email","orders","download","downloads","galleries","emails"],"body":"\u003cp\u003eWe've compiled a list of the most-asked questions that we hear from ShootProof studios. \u003c/p\u003e\u003ch2 id=\"h_01GZKRNXGHH2E8EFJYTBT5K37F\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGetting Started\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow does the free trial work?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eWhen you sign up for a free trial, you'll have 14 days to experience all the ways your business can thrive with ShootProof. No credit card is required, and you can cancel at any time!\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow do your photo plans work?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eChoose the plan that's right for your growing business and upgrade at any time! The photo count in each plan is the total number of photos you can have online in your ShootProof account at any given time. You can have these photos spread across an unlimited number of galleries. Upload new photos and you’ll begin using that space. Delete photos and you’ll free space up!\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOur plan structure is changing on September 23rd, 2026. \u003c/strong\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/42846503437591\"\u003e\u003cstrong\u003eYou can learn more about that here.\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow can I make money with ShootProof?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp id=\"h_01EZ84ZCTYZPPTXM1FWW78H7FG\"\u003eKeep every penny of profit with every plan! From session fees gathered from our\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010071687\" target=\"_self\"\u003e invoicing tool\u003c/a\u003e to printed products and digital files sold through your galleries, earn as much as you want - ShootProof will never take a commission. Make sure to set up a \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322208\"\u003epayment gateway\u003c/a\u003e to collect client payments!\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eWhat payment methods do you accept?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cspan data-sheets-value='{\"1\":2,\"2\":\"Pay for your ShootProof subscription with any major credit card (not required during your free trial). Once you set up a payment processor through ShootProof, clients can pay for prints, digitals, and invoices via credit card. If you live in the US, clients may also pay with Apple Pay and Google Pay.\"}' data-sheets-userformat='{\"2\":6915,\"3\":{\"1\":0},\"4\":{\"1\":2,\"2\":16777215},\"11\":4,\"12\":0,\"14\":{\"1\":2,\"2\":0},\"15\":\"Arial\"}'\u003ePay for your ShootProof subscription with any major credit card (not required during your free trial). Once you set up a payment processor through ShootProof, clients can pay for prints, digitals, and invoices via credit card. If you live in the U.S. and are using ShootProof Pay, clients may also pay with Apple Pay and Google Pay.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eDo I need my own website?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eYou don’t need a website to use ShootProof. In fact, if you don’t have a website yet, your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009619388\" target=\"_self\"\u003eShootProof Portfolio Website\u003c/a\u003e is the perfect solution to showcase your images, tell prospects a little about yourself, and even collect leads through a contact form. If you already have a website, you can optionally integrate your ShootProof galleries \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009451107\" target=\"_self\"\u003eby easily setting up a custom subdomain.\u003c/a\u003e\u003c/p\u003e\u003ch2 id=\"h_01K4DM1F2S7G6SYJKE8ZSCPW4R\"\u003e\n\u003cbr\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eDownloads\u003c/strong\u003e\u003c/span\u003e\u003cspan class=\"wysiwyg-underline\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I limit free downloads to one specific person, and can I limit the number they can download?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYes, you can allow only the \u003c/span\u003e\u003cstrong\u003eLinked Contact\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e to download digital images. You can also limit the number of downloads that the Linked Contact may have.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFirst, you’ll need to \u003c/span\u003e\u003cstrong\u003eset a Linked Contact to the Gallery\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e. This is one person who you correspond with most. For instance, for a family session, a parent might be the Linked Contact, but for a wedding, you may choose to link the bride. There can only be one Linked Contact for each gallery.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAfter linking the contact, \u003c/span\u003e\u003cstrong\u003edefine Free Digitals\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e for the contact. You can allow them to download all of the gallery images, or limit the number. If they are assigned limited downloads, they’ll see a countdown of remaining downloads. If a client downloads the same image more than once, it will only count as one download. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow do I give gallery visitors a limited number of downloads and then upsell additional files?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eA popular business model involves giving clients a certain number of digital downloads for “free”, while upselling additional files, prints, and products. There are two ways to give clients a limited number of digital downloads: Set up a download permission or create a discount code. For most cases, creating a download permission is the easiest, most intuitive way for clients to download a limited number of free digitals. However, some photographers prefer their clients go through the shopping cart for free downloads, since they know their clients will be purchasing extra items anyway. \u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e\u003cem\u003e\u003cstrong\u003eOption 1: Create a digital download permission*\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eShootProof identifies gallery visitors by their email addresses. By creating a \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010605607\" target=\"_self\"\u003e\u003cstrong\u003eGallery Level rule with limited downloads\u003c/strong\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e, each visitor will only be able to download the number of files you specify. If they want additional files, they’d need to add them to a shopping cart. In this workflow, you need to have individual digital downloads included on your price list.  \u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e\u003cem\u003e\u003cstrong\u003eOption 2: Create a Discount for free digital downloads\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf clients will likely make additional purchases, create an \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360054006693\" target=\"_self\"\u003e\u003cstrong\u003eItem Discount Promo Code\u003c/strong\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e for a certain number of digital downloads. To ensure that they only use the code one time, make it a single-use code. Once they’ve added all of their items (including the digitals) to their cart, they’ll enter the promo code and the price will adjust accordingly. \u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e*Item Discounts are not compatible with Packages, so if your price sheet contains a Package, use digital permissions rather than promo codes to limit free downloads.\u003c/span\u003e\u003cbr\u003e \u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I allow only specific images to be downloaded?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you want to make some specific images available to download free, you would need to put those images in an album within the gallery and create an album-level free digital rule. Album-level downloads can be set to have a download limit but can NOT be tied to a Linked Contact. It's not possible to release specific individual files for free download. The image would need to be put into an album alone and an album-level free digital rule would have to be created for that album.\u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-indent3\"\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I tell if my client has downloaded images?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYes, you can tell if, and when, your client has downloaded their images. If the images were downloaded using the Free Digitals settings in the gallery, check \u003c/span\u003e\u003cstrong\u003eVisitor Activity\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e. Not only can you see when they downloaded, but you can also click the blue number for a list of the file names they downloaded.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf the files were purchased through the gallery, check the email status. If the order email indicates that a link was clicked, the client has clicked the download link contained in the email.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01EZ84ZMQNZV8P4MD5RMV03M91\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eWatermarks\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I add or remove watermarks without re-uploading the entire gallery?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYes, if you’ve uploaded a gallery and realized you need to add or remove a watermark, there’s no need to re-upload the gallery*. Simply use the \u003c/span\u003e\u003cstrong\u003eRefresh Watermark\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e tool. You can find that by clicking the \u003c/span\u003e\u003cspan style=\"font-weight: 400;\" data-slate-fragment=\"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\"\u003eMore Actions drop-down menu in the top right corner of the gallery.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e The watermark is added or removed from the whole gallery at once.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e*You are not able to refresh current galleries with the new watermarks with AI protection. You can only apply watermarks with AI protection to new galleries. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eDo watermarks stay on the images when my client downloads or orders prints?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen your clients purchase prints or digital downloads, ShootProof always removes watermarks that have been applied within your ShootProof gallery.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you allow free downloads, you can indicate whether you’d like for the watermark to remain on photos when downloaded. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01EZ84ZWNVS05M7DKB0S464S7X\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eOrders\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eWhen I approve an order for lab fulfillment, I see a charge for shipping. Why am I charged for shipping when my client was supposed to pay for it?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen you choose to pass lab shipping costs on to your clients, they will pay a shipping fee at checkout, which reimburses you for the lab's shipping costs. This means that while you see a line item for shipping, you're not coming out of pocket for any shipping costs - you’re simply passing along the funds that you’ve collected from your client to the lab.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eWhat do I do if my client doesn't receive their order, or it arrives damaged?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOne of the great perks of lab fulfilling orders through ShootProof is the service you’ll receive in the unlikely event that an issue arises with your order. If an order is lost or damaged during shipment, or if an order arrives and is incorrect, let ShootProof’s team of Support Specialists resolve that matter on your behalf! Email \u003c/span\u003e\u003ca href=\"mailto:support@shootproof.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003esupport@shootproof.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e and include the order number, well-lit photos of the prints, and the reason for the client’s dissatisfaction.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBefore printing with any of our partner labs, we strongly encourage you to order test prints. You can contact the lab directly to request samples of various paper types, or you can print your own images through ShootProof, using \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010243468-How-do-I-place-an-order-for-my-studio-at-cost-\" target=\"_self\"\u003e\u003cstrong\u003eStudio Ordering\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e All labs suggest calibrating your monitor and adjusting brightness for the most accurate results.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01EZ8505MB4MB7S42W9SR5B6Z3\"\u003e\n\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eSales and Pricing\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eWill my clients see the lab's pricing when they receive their order?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYour client’s order will arrive white-labeled, meaning there will be no indicators as to where the order was printed or how much the prints cost you. Labs may include a packing slip, but it will never show the lab cost.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eWhy does my client see multiple pending charges from ShootProof on their bank statement?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDuring checkout, your client may enter some incorrect information, such as billing zip code or CVV, and the charge will be declined. If they eventually enter the correct information and complete the checkout, they may see multiple transactions on their statement. Some card companies will put the declined amount on “hold”. Once the transaction settles, the line item will be removed from the statement.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I bundle items to sell as a \"Collection\" or \"Package\"?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBundling prints and digitals into a \u003c/span\u003e\u003cstrong\u003eCollection or Package\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e can be a convenient and profitable way to sell. ShootProof gives you the ability to build Packages within a price sheet. You’ll have the option to sell items a la carte or limit purchasing to packages only. For a more in-depth look at Package strategies, watch our\u003c/span\u003e \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360047490114--Sell-More-with-ShootProof-Packages\" target=\"_self\" rel=\"undefined\"\u003eon-demand webinar here\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I sell bundles of digital files?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can sell bundles of digital files by creating \u003c/span\u003e\u003cstrong\u003ePackages\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e. For example, you may wish to sell 5, 10, 15, or all gallery downloads. Simply create a Package for each scenario. When your client chooses the package, they will select the images they’d like included. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01EZ851CD1QG18MXFNT0FD65HB\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eEmails\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow do I know which email template type to use when I create a new template?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eEmail templates are super convenient. Create a template once, then use it again and again, saving you time! Because templates are specific to where they’re used within ShootProof, you’ll need to pay special attention to the type of email template you use. For example, if you’re crafting a template to use when sending a gallery link to clients, choose Email Gallery Link. For a complete list of templates and where they can be used, \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008308727\" target=\"_self\" rel=\"undefined\"\u003eclick here\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eCan I tell if my clients have received an email I sent through ShootProof?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll emails that you send through ShootProof are tracked. This makes it convenient for you to see who has received your emails, when they were opened, and even if links within the email were clicked.  Click Studio, Email, then select the Activity tab to see your email history.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you see many dropped emails, there may be a few things to consider.\u003c/span\u003e \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360026159573\" target=\"_self\" rel=\"undefined\"\u003eRead here\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e for a few reasons why your clients may not receive your emails.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01EZ851KH8X7B2PF4N3FGBPPFM\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGalleries\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eIs my gallery Public or Private?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can choose to make your galleries \u003c/span\u003e\u003cstrong\u003ePublic or Private\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e, depending on your security needs. \u003cstrong\u003ePublic galleries \u003c/strong\u003eshow on your ShootProof Portfolio Website, while \u003cstrong\u003ePrivate galleries\u003c/strong\u003e can only be accessed through a direct link that you will need to share with your clients. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can check your gallery’s accessibility status in Gallery Settings, under the General tab. We recommend making most galleries Private and using a hard-to-guess password (not the client or gallery name!).\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eWhat is my ShootProof Portfolio Website?\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYour \u003cstrong\u003eShootProof Portfolio Website \u003c/strong\u003eis a landing page where people can go to see all of your Public galleries and view information about you and your studio. Within your ShootProof Portfolio Website, you can use \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009451027\" target=\"_self\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCategories\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e to organize Public galleries to make it easier for clients to find the content they’re looking for.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow do I add my ShootProof galleries to my existing website?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThere are a few ways to integrate your ShootProof galleries with your business website. You can simply add a link on your website, pointing to ShootProof, and can even create a custom domain, removing ShootProof from the URL. \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009451107\" target=\"_self\" rel=\"undefined\"\u003eCheck out this article\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e to explore your options and setup details.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eHow do I know what my client will see when I send them their gallery?\u003c/strong\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBefore sending a gallery to your client, it’s always best to check it out from their perspective. Within the gallery, click Preview Gallery to see exactly what they will see. Click around and be sure all the settings are correct, then send the gallery with confidence!\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"your \u003cem\u003egallery\u003c/em\u003e’s \u003cem\u003eaccessibility\u003c/em\u003e status in \u003cem\u003eGallery\u003c/em\u003e Settings, under the General tab. We recommend making most \u003cem\u003egalleries\u003c/em\u003e Private","result_type":"article"},{"id":115008308727,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115008308727.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115008308727-Where-can-my-email-templates-be-used","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-6,"vote_count":28,"section_id":115002408388,"created_at":"2017-06-08T17:20:17Z","updated_at":"2024-03-04T15:59:59Z","name":"Where can my email templates be used?","title":"Where can my email templates be used?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-03-04T15:59:58Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["template","email","type"],"body":"\u003cdiv class=\"hg-article-body\"\u003e\n\u003cp\u003eEach email template can only be used in a specific place within your account, so it's important to know which kind of template to create! \u003c/p\u003e\n\u003cp\u003e\u003cbr\u003eTemplates can be used to build an email campaign. Learn how to \u003ca title=\"How do I send automated emails to my gallery visitors?\" href=\"https://help.shootproof.com/hc/en-us/articles/115008308607-How-do-I-send-automated-emails-to-my-gallery-visitors-\" target=\"_blank\" rel=\"noopener\"\u003eset up an email campaign here\u003c/a\u003e.\u003cbr\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ctable style=\"border-color: #2a5969; margin-left: auto; margin-right: auto; height: 2669px;\" border=\"2\" cellpadding=\"8\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 44px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eTEMPLATE TYPE\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 44px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eUSES\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 44px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eWHERE TO USE IT\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 213px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 213px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eEmail Gallery Link\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 213px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend a gallery link to a client.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 213px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom Galleries Page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Share Gallery \u0026gt; Choose recipient(s)\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e \u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eFrom within a gallery\u003c/strong\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt; Select gallery \u0026gt; Share Gallery \u0026gt; \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose recipient(s)\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 205px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 205px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eEmail Mobile App Link\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 205px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend a link to a client to download a mobile app.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 205px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom Mobile Apps Page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; Mobile Apps \u0026gt; Actions \u0026gt; Share \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003eFrom within a mobile app\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; Mobile Apps \u0026gt; App \u0026gt; Share\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 73px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 73px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eGallery Expiring Notice\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 73px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWarn a client or gallery visitors that a gallery is about to expire.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 73px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt; Gallery Visitors \u0026gt; Email \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 110px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 110px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eGallery Released to Linked Contact\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 110px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAnnounce to \u003cem\u003elinked contact\u003c/em\u003e on a pre-released gallery that the gallery is now live.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 110px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt;  Actions \u0026gt; Release Gallery \u0026gt; Choose \"Release gallery and email visitors\"\u003c/span\u003e \u0026gt; \u003cspan style=\"font-weight: 400;\"\u003eChoose Email \u003cbr\u003e(Linked Contact)\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 110px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 110px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eGallery Released to Visitors\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 110px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAnnounce to \u003cem\u003egallery visitors \u003c/em\u003eon a pre-released gallery that the gallery is now live.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 110px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt;  Actions \u0026gt; Release Gallery \u0026gt; Choose \"Release gallery and email visitors\" \u0026gt; Choose Email \u003cbr\u003eGallery Visitors\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 66px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eGallery Visitor Message\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eMake an announcement to the visitors of a gallery (for example, a sale or a reminder).\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt;  Gallery Visitors \u0026gt; Email \u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 198px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eInvoice Final Payment Due Reminder\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend in an email campaign to remind a client that the final invoice payment is due.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Email \u0026gt; Campaigns \u0026gt; New Email Campaign \u0026gt; Custom Trigger-Based Email Campaign\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eLearn more about sending invoice campaigns \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008459548-How-do-I-send-email-campaigns-to-clients-regarding-Invoices-\" target=\"_blank\" rel=\"noopener\"\u003ehere\u003c/a\u003e.\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 198px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eInvoice Message\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eA general message about a \u003cem\u003ecompleted\u003c/em\u003e invoice with a link to view the invoice. \u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom the Invoices page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Invoices \u0026gt; Actions \u0026gt; Email Client\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003eFrom within an Invoice\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Invoices \u0026gt; Select an Invoice \u0026gt; Email Client\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 198px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eInvoice Past Due Notice\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend in an email campaign to remind a client that their invoice hasn't yet been paid.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Email \u0026gt; Campaigns \u0026gt; New Email Campaign \u0026gt; Custom Trigger-Based Email Campaign\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eLearn more about sending invoice campaigns \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008459548-How-do-I-send-email-campaigns-to-clients-regarding-Invoices-\" target=\"_blank\" rel=\"noopener\"\u003ehere\u003c/a\u003e.\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 198px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eInvoice Ready\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend an invoice to a client or send an email about an \u003cem\u003eunpaid, partially paid, or overdue\u003c/em\u003e invoice. \u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom the Invoices page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Invoices \u0026gt;  Actions \u0026gt; Email Client\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003eFrom within an Invoice\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Invoices \u0026gt; Select an Invoice \u0026gt; Email Client\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 66px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eGallery Upload Complete\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eInternal message for your use only. This will send if you have notifications set up on your Account \u0026gt; Integrations page. \u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAccount \u0026gt; Integrations \u0026gt; Email Templates \u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 198px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eContract Ready\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend a contract to a client.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 198px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom the Contracts page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Contracts \u0026gt; Actions \u0026gt; Email Client\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003eFrom within a Contract\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Contracts \u0026gt; Select a Contract \u0026gt; Email Client\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 440px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 440px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eDocuments Ready\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 440px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend a \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008309067\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan style=\"font-weight: 400;\"\u003elinked contract and invoice\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e out to a client. This template can only be used from the contract or invoice that has been linked.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 440px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom the Contracts page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Contracts \u0026gt; Actions \u0026gt; Send Documents\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003eFrom within a Contract\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Contracts \u0026gt; Select a Contract \u0026gt; [...] (this is the more actions button) \u0026gt; Send Documents\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003e\u003cbr\u003eFrom the Invoices page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Invoices \u0026gt; Actions \u0026gt; \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend Documents\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eor\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003eFrom within an Invoice\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio \u0026gt; Invoices \u0026gt; Select an Invoice \u0026gt; \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend Documents\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 44px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 44px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eEmail Gallery Album Link\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 44px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSend a client a link to a specific album in a gallery.\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 44px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt; Gallery \u0026gt; Album \u0026gt; Share\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 242px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 242px; width: 154px;\"\u003e\n\u003cp\u003e \u003cstrong\u003eEmail Admin Access URL to Linked Contact\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 242px; width: 256px;\"\u003e\n\u003cp\u003e Deliver an early access link to a gallery in Pre-release to the Linked Contact. \u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 242px; width: 256px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrom Galleries Page\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eGalleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Share Gallery \u0026gt; Email \"Linked Contact's Name\"\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eOr\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e \u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eFrom within a gallery\u003cbr\u003e\u003c/strong\u003e\u003c/span\u003eGalleries \u0026gt; All Galleries \u0026gt; Gallery \u0026gt; Share Gallery \u0026gt; Email \"Linked Contact's Name\" \u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 66px;\"\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 154px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eOrder Status Notice\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTell a client that you've changed the status of their order (for example, from \"pending\" to \"shipped\").\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"height: 66px; width: 256px;\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eStore \u0026gt; Orders \u0026gt; Order \u0026gt; Change the status drop-down menu\u003c/span\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003e   \u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"hg-article-footer\"\u003e \u003c/div\u003e","user_segment_ids":[],"snippet":"Email \u003cem\u003eGallery\u003c/em\u003e Link Send a \u003cem\u003egallery\u003c/em\u003e link to a client. From \u003cem\u003eGalleries\u003c/em\u003e Page \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; All \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; Actions","result_type":"article"},{"id":360052217934,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360052217934.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360052217934-How-do-I-Upload-Images-to-a-Gallery-Using-the-ShootProof-Lightroom-Plugin","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":50,"vote_count":74,"section_id":360009588214,"created_at":"2020-08-13T15:21:21Z","updated_at":"2024-03-19T20:13:41Z","name":"How do I Upload Images to a Gallery Using the ShootProof Lightroom Plugin?","title":"How do I Upload Images to a Gallery Using the ShootProof Lightroom Plugin?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-03-19T20:13:39Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["lightroom","upload","plugin","publish","gallery","collection"],"body":"\u003cp\u003e\u003cem\u003e\u003cstrong\u003e* ShootProof enables some third-party plugins, such as the Adobe Lightroom Plugin, which are developed outside of our platform but may help studios accomplish specific tasks. While we enable access to these select third-party plugins, we cannot always guarantee their reliability because they are not directly controlled by our team and processes. * \u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you haven’t already downloaded and installed the ShootProof Lightroom Plugin version 2.10, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360052216814\" target=\"_blank\" rel=\"noopener\"\u003efind out how here\u003c/a\u003e. You’ll need to complete those steps before proceeding. \u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe following instructions are for uploading a gallery containing no albums. If you need to upload a Gallery with albums using the ShootProof Lightroom Plugin, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360052274354\" target=\"_blank\" rel=\"noopener\"\u003eclick here for instructions\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e1. In Lightroom, right-click on the ShootProof Plugin and click Create Gallery / Album.\u003c/strong\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085362773\" alt=\"Screen_Shot_2020-08-11_at_4.04.54_PM.png\"\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e2. In the Name field, enter the name of the Gallery and click Create\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBe sure the Set field value is None. Choose the ShootProof Brand where the Gallery should upload to, and the Gallery Preset you’d like to use.\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085885633\" alt=\"Screen_Shot_2020-08-14_at_1.17.29_PM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e2. Right-click on the Gallery Name and click Create Photo Collection. The Photo Collection is where your Gallery images will reside.\u003c/strong\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085362893\" alt=\"Screen_Shot_2020-08-11_at_4.07.10_PM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360084179834\" alt=\"Screen_Shot_2020-08-11_at_4.07.25_PM.png\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e3. Drag and drop the images you’d like to include in your ShootProof Gallery into the Photo Collection. \u003c/strong\u003e The number beside the Photo Collection indicates how many images are currently in the Collection. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003eImages to be published into ShootProof must always be in a nested Photo Collection. \u003c/span\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085363073\" alt=\"Screen_Shot_2020-08-11_at_4.19.43_PM.png\"\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Click Publish beside the Import button at the bottom of your Library panel.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360084901274\" alt=\"Screen_Shot_2020-08-18_at_10.17.45_AM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnce the Publish begins, you’ll see a status bar at the top right indicating that Lightroom is Updating the Published Collections. When the status bar is complete, your images are finished publishing to ShootProof!\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360084182494\" alt=\"Screen_Shot_2020-08-11_at_4.23.35_PM.png\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"where the \u003cem\u003eGallery\u003c/em\u003e should upload to, and the \u003cem\u003eGallery\u003c/em\u003e Preset you’d like to use. 2. Right-click on the \u003cem\u003eGallery\u003c/em\u003e Name and","result_type":"article"},{"id":115009989807,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009989807.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009989807-What-is-Pre-Release","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":38,"vote_count":42,"section_id":115002655468,"created_at":"2017-07-06T19:32:26Z","updated_at":"2026-03-12T18:02:33Z","name":"What is Pre-Release?","title":"What is Pre-Release?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-12T18:02:33Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":["01HQ63Y2YSET5CCJRFMBA4HK34"],"label_names":["admin preregister URL","preregistration URL","admin URL","private access","linked contact","Pre-Release","email address","access code","pre release","prerelease","admin pre-registration URL","pre-registration URL"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003ePre-Release is a gallery setting that lets you collect visitors' email addresses prior to a gallery being made active. When viewing a gallery in Pre-Release mode, your clients are taken to a registration page to capture their email address so you can easily notify them when the gallery is ready. If you add a Linked Contact to a Pre-Release gallery, you can give them access to the gallery before it's released.\u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"01GSG8W5J5RWA4JW94K4P5W14G\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eTurn on Pre-Release\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e50ca0b45a9dd5103451d8b8425a57413\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Go to Galleries \u0026gt; All Galleries\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ef1764cd8c53f9b84817303764e44a42b\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Click Actions \u0026gt; Settings on the specific gallery you wish to work with\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"eba8e7e4329fe8c77d3babbb339bc3edc\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e In the General tab select Pre-Released in the Gallery Access section\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"01GSG8WDXXNVN5JZ2E6DAR8P2Z\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eGive a Linked Contact Gallery Access in Pre-Release\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"eb8ab8d618106cabeb4a5b5f931145c73\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Set the gallery to Pre-Released\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"eacf42c140a9202091ecaea78f794aa00\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\" target=\"_self\" rel=\"undefined\"\u003eAssign a Linked Contact to the gallery\u003c/a\u003e\u003cul\u003e\u003cli data-list-item-id=\"e8468b2607251f9e216468784dd0e528c\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eIf you want the Linked Contact to be able to \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989987\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehide\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e and/or \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151928\"\u003e\u003cspan style=\"font-weight: 400;\"\u003elabel\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e photos, set an Access Code and enable those features when adding the Linked Contact\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e5577d09a5ef1e47d02e517fbc1ea724d\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo to Studio \u0026gt; Email and create an email template using the Email Admin Access URL to Linked Client type \u003c/span\u003e\u003cbr\u003e \u003cul\u003e\u003cli data-list-item-id=\"e97db4cd0a7bb2846d66c9e4588ef3a66\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eThis template type includes the private access link for the Linked Contact\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e6c629f5fea09906d901446759a2a5370\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo back to Galleries \u0026gt; All Galleries\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e2a17e0ce521c3333e0179ea91df3dab2\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick Share Gallery and select Email (Linked Contact)\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee8bdd7d857b8c84e3082714bc0b6b1c3\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eUse the Email Admin Access template you've made \u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe Linked Contact will have full access to the gallery by using this URL, but all other visitors will see the registration page.\u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"01GSG8WQQ22RCXFCFKCGKRM7VR\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eRelease a Gallery Automatically \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eSet a date for the gallery to automatically become live for viewing.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eGallery visitors will not be notified that the gallery is live. \u003c/strong\u003e\u003c/span\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eIf you'd like to notify the clients who've registered that the gallery is live, you'll want to \u003c/strong\u003e\u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008308607\" target=\"_self\" rel=\"undefined\"\u003e\u003cstrong\u003eset up an Email Campaign.\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e3afd25ef71d83c392a13d9ad00681b68\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Go to Galleries \u0026gt; All Galleries\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e1be68062f253d6590ef1bca6f954c54e\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Go to Actions \u0026gt; Settings on the specific gallery\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e90a3f68a9546fe4b038aa8616c94d8f8\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e Set a \"Release Date” that is in the future\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"01GSG8WXBS1CWNZ5YXD11GGW8J\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eRelease a Gallery Manually and Email Registered Guests\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ef4aad65771dfec421e1216e36a3f26d1\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Go to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Release Gallery\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee2de3101aed51e06efe8b0826de8f744\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Select Release Gallery and Email Visitors\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee734fbd40f681399c4b49b033e9ac294\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e Customize your message (or select a template) and click Release\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"01GSG8X6RFCVNEEW10A57FRGS6\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eRelease a Gallery Manually without Emailing Registered Guests\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"efd0c671dd2c88c20490a348eb1d96f1a\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e Go to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Release Gallery\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e6ddc86ab857da8b49e3a8c442ea87096\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e Select Release Gallery Without Emailing Visitors\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"Pre-Released in the \u003cem\u003eGallery\u003c/em\u003e \u003cem\u003eAccess\u003c/em\u003e section Give a Linked Contact \u003cem\u003eGallery\u003c/em\u003e \u003cem\u003eAccess\u003c/em\u003e in Pre-Release Set the \u003cem\u003egallery\u003c/em\u003e to Pre-Released","result_type":"article"},{"id":115010071847,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010071847.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010071847-Can-an-Invoice-be-paid-automatically-Setting-up-AutoPay","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":9,"vote_sum":6,"vote_count":14,"section_id":115002755607,"created_at":"2017-07-07T15:02:50Z","updated_at":"2025-12-17T22:14:04Z","name":"Can an Invoice be paid automatically? (Setting up AutoPay)","title":"Can an Invoice be paid automatically? (Setting up AutoPay)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-12-17T22:14:04Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["automatic","payment","invoice","paid","auto pay"],"body":"\u003cp\u003eYour clients can opt to enroll in AutoPay for an invoice, which means a credit card is stored safely and securely and charged automatically on the due dates of each installment for the invoice.\u003c/p\u003e\u003cp\u003eAutoPay payments are processed directly after midnight on the due date. For example, if an installment is due on June 1st, the card on file will actually be officially charged on June 2nd at 00: 00:01 AM.\u003c/p\u003e\u003cp\u003eKeep in mind that if your client enrolls in AutoPay after missing an installment due date, any late installments will be charged at that time. For example,  if your client missed their June 1st installment and enrolled in AutoPay on June 2nd, regardless of when the next installment is due, any previously missed payment(s) will process immediately upon enrollment in AutoPay. The amount due will display at the top right of the document for your client.\u003c/p\u003e\u003ch2 id=\"h_01KCQ60VNWZWCCS7X86NKFD0V0\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eIndividuals with a credit card enrolled in AutoPay will automatically receive emails notifying them when:\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e2675736b930965fb1d5d2eb13a6ddda7\"\u003eA payment is going to be made (7 days before the due date)\u003c/li\u003e\n\u003cli data-list-item-id=\"e0bbe723aa259d207b4d5ef5f17f84c2e\"\u003eThe credit card has been declined\u003c/li\u003e\n\u003cli data-list-item-id=\"e8c74bc19f0c938269b7c6eaf0e5c4d4a\"\u003eA payment has been processed successfully (receipt)\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"01FXNMESS64ZK9D95Q4F4SQ0P1\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eYour studio will be sent an email automatically when:\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e81942897a9a51cc2402e3d4b7c0e7b7d\"\u003eA card enrolled in AutoPay has been declined\u003c/li\u003e\n\u003cli data-list-item-id=\"e64dcd217944e47eb818bbb1b50cce5ce\"\u003eA card enrolled in AutoPay has failed (the system has tried several times and the card was declined each time) \u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"01FXNMESS6GDPMPWA4ZBQTTQ77\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eInstructions for your clients to enroll in AutoPay:\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eAutoPay ensures that your invoice is paid on time! Enrolling in AutoPay saves your client's credit card information securely to then automatically charge it on future installment dates. \u003c/p\u003e\u003cp\u003eWhen a client pays their first invoice installment, they will see the option to enroll in AutoPay for their remaining invoice payments. \u003c/p\u003e\u003cfigure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 60.73%;\"\u003e\u003cimg style=\"aspect-ratio: 1028/1804;\" src=\"https://help.shootproof.com/hc/article_attachments/37103985271575\" width=\"1028\" height=\"1804\"\u003e\u003c/figure\u003e","user_segment_ids":[],"snippet":"them when: A \u003cem\u003epayment\u003c/em\u003e is going to be made (7 days \u003cem\u003ebefore\u003c/em\u003e the due date) The credit card has been declined A \u003cem\u003epayment\u003c/em\u003e has been processed","result_type":"article"},{"id":115008322248,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115008322248.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115008322248-How-do-I-accept-payments-outside-of-ShootProof","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":16,"section_id":115002373908,"created_at":"2017-06-06T13:32:18Z","updated_at":"2024-03-04T13:15:23Z","name":"How do I accept payments outside of ShootProof?","title":"How do I accept payments outside of ShootProof?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-29T21:05:58Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["pay later","processor","credit card","gateway"],"body":"\u003cp\u003eYou can accept payments outside of ShootProof, either by not enabling a payment gateway, or by enabling the 'Pay Later' option. Offline payments are great for photographers who wish to accept cash or checks from their clients, or who would like to use a payment gateway that is not currently supported by ShootProof.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTo turn on Pay Later for a gallery:\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; \u003cspan style=\"color: #333333;\"\u003e\u003cspan style=\"font-size: 14px;\"\u003eActions on the specific gallery \u0026gt; Settings \u003c/span\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003eClick into the Shopping Cart tab\u003c/li\u003e\n\u003cli\u003eTurn on the Enable Pay Later option\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eYou can also include an optional message for those clients who wish to pay later.\u003c/p\u003e\n\u003cp\u003e\u003cu\u003eNote:\u003c/u\u003e If you allow your clients to bypass payment using either of the above options, your credit card will be charged for lab costs if an order is processed through one of ShootProof's partner labs. Learn more about \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010244048-How-is-the-lab-paid-\"\u003ehow the lab is paid here\u003c/a\u003e.\u003c/p\u003e","user_segment_ids":[],"snippet":"to \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; All \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; Actions on the specific \u003cem\u003egallery\u003c/em\u003e \u0026gt; Settings Click into the Shopping Cart tab Turn","result_type":"article"},{"id":115010243468,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010243468.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010243468-How-do-I-place-an-order-for-my-studio-at-cost","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":14,"vote_sum":11,"vote_count":37,"section_id":115002760008,"created_at":"2017-07-07T18:54:15Z","updated_at":"2024-03-04T13:00:00Z","name":"How do I place an order for my studio at cost?","title":"How do I place an order for my studio at cost?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-03-01T20:52:15Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["sample prints","gift print","lab","order","studio","sample","cost"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eStudio Orders allow you to order prints and products through your preferred partner lab at cost, without paying the markup you charge your clients. Studio Orders are an easy way to:\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eOrder \u003cstrong\u003estudio samples\u003c/strong\u003e, to show your clients the size and quality of the items you offer\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"font-weight: 400;\"\u003eAdd \u003cstrong\u003egift prints\u003c/strong\u003e to client orders, before sending the order to the lab\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eOrder prints of your own photos, for \u003cstrong\u003epersonal use\u003c/strong\u003e \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp class=\"wysiwyg-text-align-left\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you use ShootProof Pay and you have available funds in your account, we'll use those funds to cover the lab costs. If you have no available funds, we'll charge your credit card on file when you submit the order to the lab.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-left\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you are a non-US studio using another payment processor, we'll charge your credit card on file for lab costs when you submit the order to the lab.\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e\n\u003ch2 id=\"01GSTW64KV3J6ZSEDX9AH7N7EZ\" class=\"wysiwyg-text-align-left\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eTo place a Studio Order:\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\n\u003c/h2\u003e\n\u003col\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eGo to Galleries \u0026gt; All Galleries\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick on a gallery\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick to select the images that you would like to purchase. \u003cbr\u003e\u003cem\u003eIf you select multiple images, \"Buy Selected Photos\" will allow you to purchase the same product and quantity of that product for the selected images. \u003c/em\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose either:\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/span\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eCreate a New Order \u003c/span\u003e\u003c/li\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis will create a brand new order on your orders page.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eChoose with which lab you want this order to be printed. No need to have a price sheet created with that lab - you’ll have access to their full range of products through this process.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/ul\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003cstrong\u003eOR\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAdd to Existing Order \u003c/span\u003e\u003c/li\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis allows you to add additional items to an existing order, either as a gift print, or to add items on behalf of a client.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eSince your client already paid for their order, \u003cstrong\u003ea\u003c/strong\u003e\u003cem\u003e\u003cstrong\u003edding items to an existing client order will not charge them.\u003c/strong\u003e If you need to collect additional funds to cover the cost, consider using our\u003c/em\u003e\u003c/span\u003e\u003cem\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010071687-How-do-I-create-a-new-Invoice-\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e Invoice feature\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/em\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003eSelect which items and quantities you want to add to your order. If you have selected multiple images, the quantity you choose will apply to all of the images.\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor example, if you select images DSC_01.jpg, DSC_02.jpg and DSC_03.jpg, and then choose to add one 5x7 print, 3 items will be added to the order: 1 item for each file selected.\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eSelect Review to check your selections, then Add to Order. \u003cbr\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick View Order to view and approve the order.\u003cbr\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e*If you are using Auto-Approval, orders created within your account will never be automatically submitted to the lab. Only orders created by a client will be eligible for auto-approval. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"To place a Studio Order: Go to \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; All \u003cem\u003eGalleries\u003c/em\u003e Click on a \u003cem\u003egallery\u003c/em\u003e Click to select the images that you","result_type":"article"},{"id":115010772848,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115010772848.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115010772848-How-do-I-set-up-digital-download-sales","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":191,"vote_count":285,"section_id":4801369601175,"created_at":"2017-07-25T17:47:21Z","updated_at":"2026-04-06T21:15:57Z","name":"How do I set up digital download sales? 🎦","title":"How do I set up digital download sales? 🎦","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-06T21:15:57Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":["01HQBDW09S69FZ051D5WZ11PPW"],"label_names":["low resolution","custom size","digital sales","sell digitals","pricing","price sheet","digital download","ShootProof-fulfilled digitals","self-fulfilled digitals"],"body":"\u003cp\u003eWith ShootProof, you can sell two types of digitals: ShootProof-Fulfilled digitals and Self-Fulfilled digitals. \u003c/p\u003e\u003cp\u003eIf you want to offer free digital downloads to your clients, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010605607-How-do-I-set-up-free-digital-downloads-\"\u003eread more about setting that up here\u003c/a\u003e.\u003c/p\u003e\u003ciframe width=\"750\" height=\"422\" src=\"https://www.youtube.com/embed/xRnbwvQsh9s?si=rMyYQxYqQJr6YjVA\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003ch2 id=\"01GSDV0W95SPDWKDESAJTZG3F0\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eShootProof-Fulfilled Digitals\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eSave time when you sell ShootProof-Fulfilled digitals! We automatically send ShootProof-Fulfilled digitals to your client as soon as they pay for their order.\u003c/p\u003e\u003cp\u003eYou can \u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eoffer resized digitals and ShootProof automatically resizes the images for you - no need to upload multiple copies of the same image.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eWhen your clients purchase ShootProof-Fulfilled digitals, any watermarks applied in ShootProof are removed before the files are sent. \u003c/p\u003e\u003cp\u003ePrint releases can be added for ShootProof-fulled digitals in your Gallery Settings, under Shopping Cart. The downloadable release will be included in the email containing the purchased images.\u003c/p\u003e\u003cp\u003eUse ShootProof-fulfilled Digitals in conjunction with \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010605607\"\u003eFree Digital Rules\u003c/a\u003e to set up an easy workflow for providing some digital files for free while taking advantage of the opportunity to upsell additional files for optimal gallery sales.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePlease Note: \u003c/strong\u003eShootProof-Fulfilled digitals are sent to the client as soon as they pay for their order, so there is no way to edit or replace the file before they are sent. The client will receive the file that was in the gallery at the time of purchase. If you need to make edits to files before they are sent, \u003ca href=\"#01GSDV1XAXBRDWEHSNDY9RACJS\"\u003eyou will need to set up Self-Fulfilled digitals in the price sheet\u003c/a\u003e. \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSet Up ShootProof-Fulfilled Digitals\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e1d53f6bbb1b6a8b0a627f202cb75a689\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo to Store \u0026gt; Price Sheets\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e0f77fe2743eb1898be55cc67284d12cd\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick on the Price Sheet you'd like to use (or \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234008-How-do-I-add-and-edit-a-price-sheet-\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ecreate a new one\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e)\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee1186c206d197fa6f686a9ceb803663a\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick on the Digitals category\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ee9a724a131c038081fcfe6a69c3e4c45\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eToggle on the types of Full Resolution* digital downloads you'd like to sell\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e \u003c/span\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e34b7b4172161f29c352822421246b5a0\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eIndividual Photos\u003c/strong\u003e lets clients purchase single photos\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"edf8d11a1fda55a368dce3f892d7a035b\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eAll\u003c/strong\u003e \u003cstrong\u003ePhotos in an Album \u003c/strong\u003elets clients buy all the photos in an album by adding this item to their cart\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e97a9345118847dfee25a8d1cf97fa6ba\"\u003e\n\u003cstrong\u003eAll Photos in the Gallery\u003c/strong\u003e lets clients buy all of the photos in the gallery with one click\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e413e8cd2289b976edb32388d999735c5\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eSet a price for each type of digital download you've chosen to sell\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eYou can also offer \u003cstrong\u003ecustom-sized ShootProof-fulfilled digitals\u003c/strong\u003e. ShootProof will automatically resize the images being sent to your client.\u003c/p\u003e\u003cp\u003eTo add custom-sized digitals in the Digitals category:\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e8f432a6fd142a7e3d0ac15a23212b28b\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick Add Products and select Add ShootProof-Fulfilled\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e18df130d010b9d762f79af2732b2cb74\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eName your digital download and set the number of pixels each file should be on the longest side \u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ed2cbda3d703b2ea002a3f4b88a3e4455\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eToggle on the types of digital downloads you'd like to sell (individual photos, all photos in an Album, or all photos in a Gallery) and s\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eet a price for each type\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e82708e0ce2f67490939b1b56caf654e3\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eApply\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eIf you need to c\u003cspan style=\"font-weight: 400;\"\u003ehange the name of an item or add a description, click the blue Edit button (the pencil) in the right corner. Remember that the item name is client-facing, so give it a descriptive name your client will understand.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eReceiving ShootProof-Fulfilled Digitals\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWhen your client places an order containing ShootProof-fulfilled digitals, they first receive a confirmation email for the entire order. ShootProof-fulfilled digitals are then bundled into a zip file and emailed to your client shortly after. \u003c/p\u003e\u003cp\u003eRemind your clients to open the zip file on a computer - not a mobile device, as most are not compatible with zip files.\u003c/p\u003e\u003ch2 id=\"01GSDV1XAXBRDWEHSNDY9RACJS\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eSelf-Fulfilled Digitals\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eIf you need time to edit your photos or want to send files at a later time, you will need to set up the Self-Fulfilled Digitals option instead. With this option, you will need to send those files to the client when you are ready. \u003c/p\u003e\u003cp id=\"01GSDZJ8EX77RVVP8BX8XZV652\"\u003e\u003cstrong\u003eSetting Up Self-Fulfilled Digitals\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e93f5c430bf49208328963f240c28f1ca\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eGo to Store \u0026gt; Price Sheets\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ec55b493fe16da5833307d5b4f7d9a416\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick on the Price Sheet you'd like to use (or \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234008-How-do-I-add-and-edit-a-price-sheet-\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ecreate a new one\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e)\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"efc04830d65980c376b65ade00fb7c3c4\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick on the Digitals category\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ea5883ea508992a9850b669901f2d420c\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eClick the Add Self-Fulfilled Item button\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e0be53d670188f1d7348e1fccf17b66eb\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eName your digital downloads and set a price\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003ePlease Note: \u003c/strong\u003eShootProof does not deliver these files to your client. Items in this category will need to be delivered to your client outside of ShootProof.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"are removed \u003cem\u003ebefore\u003c/em\u003e the files are sent. Print releases can be added for ShootProof-fulled digitals in your \u003cem\u003eGallery\u003c/em\u003e Settings","result_type":"article"},{"id":360063338133,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360063338133.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360063338133-ShootProof-Pay-FAQs","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":43,"vote_count":125,"section_id":360012551873,"created_at":"2021-02-23T21:00:10Z","updated_at":"2026-07-08T18:16:01Z","name":"ShootProof Pay FAQs","title":"ShootProof Pay FAQs","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-08T17:21:39Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["processor","FAQ","invoice","card","profits","ShootProof Pay","client","payout","fees","debit card","withdraw","instant","SSN","EIN","Stripe","social security","decline"],"body":"\u003cp\u003e\u003cstrong\u003eQ. What is ShootProof Pay and what are the fees?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eShootProof Pay is a payment processor available to all U.S.-based studios. Use ShootProof Pay to collect Order and Invoice payments from clients quickly, safely, and professionally. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe payment processing fee for ShootProof Pay is  2.9% + $0.30 per transaction. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ.  I already have a Stripe account, why can’t I use that one?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCreating a ShootProof Pay account establishes your financial relationship with ShootProof, rather than with Stripe. This allows ShootProof to process funds, mitigate risk, and handle disputes on your behalf.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Do I have to get rid of my existing payment processor?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYes. In order to connect ShootProof Pay, you must first disconnect your existing payment processor, as each ShootProof account can only have one active processor at a time. But don't worry, your records and reports will stay intact.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eQ. If I get rid of my existing payment processor, can I go back?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOnce you switch to the new, improved ShootProof Pay, you will no longer have access to other payment processors.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Why is two-factor authentication required for ShootProof Pay? \u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe security of your ShootProof account and your funds are important to us. We require two-factor authentication to reinforce the security of your account and protect your financial assets.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp id=\"h_01G7WGFD7ERN5MBR6RS2PTK2A8\"\u003e\u003cstrong\u003eQ. What payment methods can my clients pay with when I use ShootProof Pay?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWhen you use ShootProof Pay, your clients have the option to pay with any major credit card, Google Pay, or Apple Pay. To use Google Pay or Apple Pay, they will need to have one of those options enabled on the device they're ordering from.\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. How do I receive my payouts?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen setting up ShootProof Pay, you’ll be asked to select a Payment Schedule and connect a bank account. Payouts of all available funds will automatically occur at \u003cstrong\u003e00:00:00 UTC (8pm ET)\u003c/strong\u003e, according to your selection:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e0b0484459b831318f7c9fb8edb9515d2\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eDaily - payouts of available funds occur daily\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"eb8d69db6b5168fd27e4abc7931b3d428\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eWeekly - payouts of available funds occur every Monday\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e56d81c283ad6a71776b826e165f5f4e3\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMonthly - payouts of available funds occur on the 1st of each month\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you are eligible for Instant Payouts, you can request a manual instant payout of available funds in the Payments tab. There is a 1.5% processing fee for instant payouts and the funds are sent to the debit card on file. You must have a debit card on file in order to receive instant payouts. \u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Why do you need a debit card for Instant Payouts?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBecause banks rely on time-consuming ACH transfers for transferring money, instant payouts are sent to a debit card instead. Most of the time, you’ll see the funds posted on your debit card within 30 minutes of the payout request.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Why is the amount I’m able to withdraw limited with Instant Payouts?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you are eligible for Instant Payouts, your daily and weekly Instant Payout amount is limited. This allows our team to monitor transactions and proactively identify fraudulent activity that could potentially be harmful to your business.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. When will my profits become available?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe’re committed to keeping your business safe! Delaying the availability of funds by 2-3 days helps ensure security for you and your clients. As you process more payments, your profits will become available sooner. Some reasons for a longer delay may include:\u003c/span\u003e\u003cbr\u003e \u003c/p\u003e\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-list-item-id=\"e773f704503f91bee8bb59c3eedf62e53\"\u003eThe payment you received may be considered unusual for your selling pattern.\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-list-item-id=\"e535cfb60deed2a755ae4732c44a55782\"\u003eYour account was inactive for a while.\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-list-item-id=\"e2d6498c6e6586e52a390b050d48ec6a4\"\u003eOur system noticed you only started using payments recently, so your history with us is short.\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eQ. I am eligible for Instant Payouts, so why is there still a hold time on some of my funds?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you’re eligible for Instant Payouts, you can only request a payout from your available funds. With Instant Payouts, funds generally become available 2 days earlier than they would with automatic payouts. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eQ. How do I get access to Instant Payouts?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAll studios in a paid ShootProof plan have access to Instant Payouts. Studios still in their 14-day trial period or in our Free Plan* are not eligible for Instant Payouts.\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e*If you downgrade from a paid plan to a Free Plan, you will lose access to Instant Payouts. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Why am I being asked for my social security number?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you register for ShootProof Pay as an individual rather than a business, you’ll be required to provide a social security number for identification purposes. This is required by financial regulators to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Can I use my EIN number instead?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYes! If you register for ShootProof Pay as a Partnership, LLC, or Corporation, you’ll have the opportunity to use an EIN rather than a social security number.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. What happens when my payment account goes negative?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSome events may result in a negative balance in your ShootProof Pay account. For example, if you refund a client after transferring the funds to your bank account, or if the client’s order total is greater than the funds you collected at checkout, your balance may fall below zero. If this occurs, ShootProof Pay will withdraw funds from your connected bank account the next day to bring your ShootProof Pay account to $0.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eQ. Is there a minimum order amount when using ShootProof Pay?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eStripe requires a $.50 minimum order amount. If your client's cart total is less than $.50, they'll be notified that they've not reached the order minimum. They'll have the opportunity to edit their cart (remove Promo Code and/or add additional items) to satisfy the minimum order requirement.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eQ. When will my client’s card be charged?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf an order has \u003c/span\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003eany\u003c/span\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003e lab-fulfilled items in it, your client’s card will be not be charged until you approve the order to go to the lab. After your client finishes the checkout process, they’ll receive an order confirmation email notifying them that their card will be charged when you, the photographer, approve the order.\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf an order \u003c/span\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003edoes not \u003c/span\u003e\u003c/em\u003e\u003cspan style=\"font-weight: 400;\"\u003ehave any lab-fulfilled items or your client is paying an invoice, your client’s card will be charged at checkout or when the payment is submitted.   \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQ. Why was my client's card declined?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThere are many reasons that a client's card may be declined at checkout. Most commonly, clients enter their billing information or CVC incorrectly. You can see the reason a client's charge was declined by going into your ShootProof Pay portal (Account \u0026gt; Accept Credit Cards \u0026gt; View Account) and hovering over the Failed label or by clicking the See Details button.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/8926649445655\" alt=\"Failed_Message_in_SPP_.png\" width=\"281\" height=\"447\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://stripe.com/docs/declines/codes\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eSee this Stripe article\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e for a comprehensive listing of decline codes, descriptions, and next steps.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eQ. What happens to my open invoices when I switch to ShootProof Pay?\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you have a client enrolled in AutoPay, their credit card will be removed when you switch to ShootProof Pay. Your client will need to re-enroll in order to take advantage of AutoPay after you switch payment processors. If your client manually pays their invoice, they will continue to enter their credit card each time they make a payment.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"will no longer have \u003cem\u003eaccess\u003c/em\u003e to other \u003cem\u003epayment\u003c/em\u003e processors. Q. Why is two-factor authentication \u003cem\u003erequired\u003c/em\u003e for ShootProof Pay","result_type":"article"},{"id":115009987027,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/115009987027.json","html_url":"https://help.shootproof.com/hc/en-us/articles/115009987027-How-do-I-customize-a-gallery-s-access-and-privacy-settings","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":1,"vote_count":17,"section_id":4757679617047,"created_at":"2017-07-06T18:52:56Z","updated_at":"2026-05-21T19:32:43Z","name":"How do I customize a gallery's access and privacy settings?","title":"How do I customize a gallery's access and privacy settings?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-17T20:06:19Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["homepage","studio homepage","private","privacy","access","gallery"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou want your clients to feel safe and secure when it comes to sharing their images. \u003c/span\u003eWith ShootProof, you have full control over gallery status and accessibility in your Gallery Settings. In the \u003cstrong\u003eAccess \u0026amp; Privacy\u003c/strong\u003e tab in the Gallery Settings, you can set the gallery status, the gallery access, and optional password requirements.\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThere are 3 gallery statuses to choose from:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ec53576e8bdfb34281a2f02a93b9ac479\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eActive\u003c/strong\u003e - Clients can access and view the gallery.\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"efa4cf9877479a83e60673c32bc6523f1\"\u003e\n\u003cstrong\u003eInactive\u003c/strong\u003e - Clients can’t access or view the gallery.\u003c/li\u003e\n\u003cli data-list-item-id=\"e498f76385ed64db73908eff63b56223a\"\u003e\n\u003cstrong\u003ePre-Release\u003c/strong\u003e - Allows gallery visitors to enter an email address to be notified when the gallery is active, while the gallery is still inactive. \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989807\"\u003eYou can learn about using the Pre-Release setting here.\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eUnder Gallery Access, you can choose the gallery access and set the password and email requirements.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe two options for gallery access are:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e944c57c2225428a050614991bf9561fc\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003ePublic\u003c/strong\u003e - These galleries are visible to anyone who visits your ShootProof Portfolio Website. Public galleries can still be password-protected so that they are not accessible to everyone who visits your ShootProof Portfolio Website. In a Public gallery, the brand name link in the top left corner of the gallery goes to ShootProof Portfolio Website. \u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e12514c51de391b6890e6c74baaa25502\"\u003e\n\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003ePrivate \u003c/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e- These galleries are accessible only by the direct link that you provide your client. In a Private gallery, \u003c/span\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-weight: 400;\"\u003ethe brand name link in the top left corner of the gallery does not go ShootProof Portfolio Website and will go to the Photos section of the gallery. \u003c/span\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eI\u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003endividual galleries are not searchable via search engines, regardless of whether they are set to Public or Private. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can add another layer of security by \u003cstrong\u003erequiring a password\u003c/strong\u003e to access the gallery. We recommend that you set a strong password that does not reference the gallery name in any way. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eRequiring an email address to enter the gallery is a good idea as it allows you to see who has accessed the gallery, and when. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you don’t require an email address up front, visitors will still be required to enter an email address later, if they take action in the gallery, such as favoriting or downloading images. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAlways be sure to click Save in the top right corner of the page after you’ve made changes to your settings.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"control over \u003cem\u003egallery\u003c/em\u003e status and \u003cem\u003eaccessibility\u003c/em\u003e in your \u003cem\u003eGallery\u003c/em\u003e Settings. In the \u003cem\u003eAccess\u003c/em\u003e \u0026amp; Privacy tab in the \u003cem\u003eGallery\u003c/em\u003e Settings","result_type":"article"},{"id":1500009323842,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/1500009323842.json","html_url":"https://help.shootproof.com/hc/en-us/articles/1500009323842-How-to-use-Favorites-Notification","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":22,"vote_count":28,"section_id":115002655468,"created_at":"2021-05-04T23:24:00Z","updated_at":"2026-03-24T19:52:27Z","name":"How to use Favorites Notification","title":"How to use Favorites Notification","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-24T19:52:27Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["client","favorite","notify","notification","Favorites notification"],"body":"\u003cp\u003eDo your clients already use the Favorites feature? Now your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\" target=\"_self\"\u003eLinked Contacts\u003c/a\u003e can easily send you an email when they've finished making their selections, eliminating back-and-forth emails. Save time and improve your customer experience using the Favorites Notification feature!\u003c/p\u003e\u003ch2 id=\"h_01HPSEZWKTYJXW5EEE8EE165PF\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eEnable Favorites Notification for your Linked Contact\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ed46f8d388b9e29af17440f049b7d0867\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Open the Gallery\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e34aa5836a74469246de5f2e282246cb6\"\u003eIf you don't already have a \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360016485034\" target=\"_self\"\u003eLinked Contact\u003c/a\u003e, click Add Contact, then enter the Contact's information\u003cul\u003e\u003cli data-list-item-id=\"eebf6a90e5c8c58560d2d92eea1690ea5\"\u003eIf the Gallery already has a Linked Contact, click the Linked Contact's name, then click Edit\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e46b964a718e66302304f15a22af8252f\"\u003eOn the Edit Contact Privileges page, toggle on Allow Contact to send Favorites, then click Save\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e2aa64f069a3cb1c5387911b00aacf12d\"\u003eIf you'd like to give your Linked Contact \u003cem\u003eoptional\u003c/em\u003e additional privileges, like \u003ca style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\" href=\"https://help.shootproof.com/hc/en-us/articles/360016485034\" target=\"_self\"\u003eHiding and Labeling\u003c/a\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e, enter an Access Code and define those settings\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cfigure class=\"wysiwyg-image\"\u003e\u003cimg style=\"aspect-ratio: 1054/968;\" src=\"https://help.shootproof.com/hc/article_attachments/39268663613079\" width=\"1054\" height=\"968\"\u003e\u003c/figure\u003e\u003cp class=\"wysiwyg-indent4\"\u003e \u003c/p\u003e\u003cp\u003eOptionally save this setting as a Privilege Preset for use on Linked Contacts in the future by clicking \u003cstrong\u003eSave and Create Preset\u003c/strong\u003e.\u003c/p\u003e\u003ch2 id=\"h_01HPSEZG6JFJCQG2H8Y85Y9A66\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eHow clients use Favorites Notification \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eWhen your Linked Contact is finished selecting their Favorites, they'll click Favorites in the top navigation of their Gallery to see a filtered view of their Favorites. \u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014451581\" alt=\"Screen_Shot_2021-05-04_at_6.51.37_PM.png\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eIn the filtered view, clients click Send Favorites at the top right and will choose to send their Favorites to you or share them with someone else, like a friend or family member.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014181002\" alt=\"Screen_Shot_2021-05-04_at_6.57.58_PM.png\" width=\"591\" height=\"418\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eOnce they select the recipient, your client can optionally write a note before clicking Send.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014455081\" alt=\"Screen_Shot_2021-05-04_at_6.58.52_PM.png\" width=\"592\" height=\"422\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eYou'll receive a notification on your ShootProof Dashboard, as well as an email notification, sent to the ShootProof account owner email's address, letting you know your client has finished making their selections.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014455381\" alt=\"Screen_Shot_2021-05-04_at_6.59.23_PM.png\" width=\"586\" height=\"563\"\u003e\u003c/p\u003e\u003cp\u003eIn the email, click View Favorites to open the Linked Contact's Favorites. Here you can send the files to your client, create a Mobile App, or download the images to your computer.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/1500014199842\" alt=\"Screen_Shot_2021-05-04_at_6.59.40_PM.png\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"Notification for your Linked Contact Go to \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; All \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; Open the \u003cem\u003eGallery\u003c/em\u003e If you don't already have a Linked","result_type":"article"},{"id":360052274354,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360052274354.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360052274354-How-do-I-Upload-Images-to-Albums-Using-the-ShootProof-Lightroom-Plugin","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":4,"vote_sum":7,"vote_count":13,"section_id":360009588214,"created_at":"2020-08-14T17:52:19Z","updated_at":"2024-03-19T20:13:21Z","name":"How do I Upload Images to Albums Using the ShootProof Lightroom Plugin?","title":"How do I Upload Images to Albums Using the ShootProof Lightroom Plugin?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-03-19T20:13:18Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["lightroom","upload","plugin","album","publish","collection"],"body":"\u003cp\u003e\u003cem\u003e\u003cstrong\u003e* ShootProof enables some third-party plugins, such as the Adobe Lightroom Plugin, which are developed outside of our platform but may help studios accomplish specific tasks. While we enable access to these select third-party plugins, we cannot always guarantee their reliability because they are not directly controlled by our team and processes. * \u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you haven’t already downloaded and installed the ShootProof Lightroom Plugin version 2.10, \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360052216814\" target=\"_blank\" rel=\"noopener\"\u003efind out how here\u003c/a\u003e. You’ll need to complete those steps before proceeding. \u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can create an Album structure within the Lightroom Plugin which will automatically create and populate Albums within your ShootProof Gallery upon Publishing. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you don't use Albums in your Galleries, you can find instructions on creating and publishing a Gallery without Albums \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360052217934\" target=\"_blank\" rel=\"noopener\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003ePRO TIP:\u003c/strong\u003e Save time by \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/360053154693\" target=\"_blank\" rel=\"noopener\"\u003eduplicating the Album structure\u003c/a\u003e of an existing Gallery that was previously published through the ShootProof Lightroom Plugin. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. In the ShootProof Lightroom Plugin, right-click on the Plugin and click Create Gallery/Album.\u003c/strong\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085555813\" alt=\"Screen_Shot_2020-08-11_at_4.04.54_PM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e2. In the Name field, enter the name of the Gallery and click Create.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBe sure the Set field value is None. Choose the ShootProof Brand where the Gallery should upload to, and the Gallery Preset you’d like to use.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085561673\" alt=\"Screen_Shot_2020-08-14_at_1.17.29_PM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3. Right-click on the Gallery Name and click Create Gallery/Album to create your first Album. \u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085565453\" alt=\"Screen_Shot_2020-08-14_at_1.17.48_PM.png\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003eMake sure the value of the Set is the name of the gallery where you'd like the album to be nested.\u003c/p\u003e\n\u003cp\u003eWhen creating albums underneath the gallery, the Brand and Preset values are ignored - so don't worry if they differ from the values specified on the gallery above.\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085563033\" alt=\"Screen_Shot_2020-08-14_at_1.18.11_PM.png\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo create additional Albums, right-click on the Gallery Name and click Create Gallery/Album making sure to select the appropriate Set each time. Repeat this process to create as many nested Albums as you need. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e4. Right-click on each Album and select Create Photo Collection. \u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eEach Album must have a nested Photo Collection. This is where your Album images will reside. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360085565673\" alt=\"Screen_Shot_2020-08-14_at_1.20.12_PM.png\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e5. Drag and drop the images you’d like to include in each Album into its respective Photo Collection. \u003c/strong\u003e \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe number beside the Photo Collection indicates how many images reside in the Album. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eThis is the hierarchy you should see:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360084388894\" alt=\"Screen_Shot_2020-08-14_at_2.00.29_PM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e Images to be published to ShootProof must always be in a nested Photo Collection. \u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e6. Click Publish beside the Import button at the bottom of your Library panel.\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360084901394\" alt=\"Screen_Shot_2020-08-18_at_10.13.20_AM.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou’ll see a status bar at the top right indicating that Lightroom is Updating the Published Collections.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/360084387754\" alt=\"Screen_Shot_2020-08-11_at_4.23.35_PM.png\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen the status bar is complete, your images are finished publishing to ShootProof!\u003c/span\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"where the \u003cem\u003eGallery\u003c/em\u003e should upload to, and the \u003cem\u003eGallery\u003c/em\u003e Preset you’d like to use. 3. Right-click on the \u003cem\u003eGallery\u003c/em\u003e Name and","result_type":"article"},{"id":360009310294,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360009310294.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360009310294-How-do-I-use-Gallery-Intro-Messages","author_id":360243659128,"comments_disabled":true,"draft":false,"promoted":false,"position":8,"vote_sum":14,"vote_count":18,"section_id":4757679617047,"created_at":"2018-09-17T20:27:04Z","updated_at":"2026-05-21T19:32:43Z","name":"How do I use Gallery Intro Messages?","title":"How do I use Gallery Intro Messages?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-29T21:01:43Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["layout","video","gallery","intro message","text","youtube","vimeo","video intro"],"body":"\u003cp id=\"h_01HMS380XKYMS0Q10E41YFFSHP\"\u003eEnhance your clients' gallery experiences with a brief intro message or video clip.\u003c/p\u003e\n\u003cp\u003eWhen enabled, a Gallery Visitor message appears before clients see their gallery images, as well as in the About tab in the gallery. It's a great way to provide important information, a personalized message, or ordering instructions. If you are offering prints and products for sale, use this message as a chance to offer a promo code! \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010234108-Can-I-offer-my-clients-discounts-or-promo-codes-\" target=\"_blank\" rel=\"noopener\"\u003eRead more about discounts here.\u003c/a\u003e\u003c/p\u003e\n\u003ch2 id=\"h_01HMS388FZ8JFFDQQZH2EXQHC1\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAdd an Intro Message\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003eHead over to Galleries \u0026gt; All Galleries\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eClick Actions on a gallery and select Settings\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eGo to the Layout tab\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eScroll to the bottom of the page and select to add a text or video message from the drop-down menu\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eAdd a required Headline \u003cbr\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eThis gives your message a brief title. Try, \"Welcome to your Gallery\" or \"An Important Message!\"\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eAdd your message!\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp id=\"h_01HMS380XMRANBMJDSPR2M7SGT\"\u003eIf you plan to use the same message on each gallery or type of gallery you upload, add a Gallery Intro Message to your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990287-How-do-I-use-gallery-presets-\" target=\"_blank\" rel=\"noopener\"\u003eGallery Presets\u003c/a\u003e. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch2 id=\"h_01HNNSVRX0JPEHVXVJ03S9HMKR\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eAdd a Video to your Intro Message\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003eEnhance your clients' gallery experience with a brief video displayed as they enter to view their images.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eHead over to Galleries \u0026gt; All Galleries\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eClick Actions on a gallery and select Settings\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eGo to the Layout tab\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eScroll to the bottom of the page and select Video message from the drop-down menu under \u003cstrong\u003eGallery Intro Message\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eAdd a required Headline \u003cbr\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eThis gives your message a brief title. Try, \"Welcome to your Gallery\" or \"An Important Message!\"\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eCopy the URL for your video from the browser or share option (see GIFs below)\u003cbr\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eYour video must be hosted on\u003cstrong\u003e Vimeo or YouTube \u003c/strong\u003eto use this feature.\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eMake sure that the \u003cstrong\u003eembed\u003c/strong\u003e option is activated in your video settings. \u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWe do not support custom URLs created through Vimeo. \u003c/strong\u003eIf you have a custom URL, please use the URL from your browser. \u003cbr\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003ePaste the video's URL in the dialog box\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eClick \u003cstrong class=\"ph b\"\u003eSave \u003c/strong\u003eto save your settings\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003eVimeo Link\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/21082383077655\" alt=\"VimeoLink1.gif\" width=\"800\" height=\"450\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp id=\"01HNNT20NNC7MSV8FRMFVECT5K\"\u003e\u003cstrong\u003eYouTube Link\u003c/strong\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/21082383087255\" alt=\"YouTubeGif1.gif\" width=\"800\" height=\"450\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"same message on each \u003cem\u003egallery\u003c/em\u003e or type of \u003cem\u003egallery\u003c/em\u003e you upload, add a \u003cem\u003eGallery\u003c/em\u003e Intro Message to your \u003cem\u003eGallery\u003c/em\u003e Presets. Add","result_type":"article"},{"id":360051209934,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/360051209934.json","html_url":"https://help.shootproof.com/hc/en-us/articles/360051209934-How-do-I-view-and-track-gallery-visitor-activity","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":-3,"vote_count":13,"section_id":115002655468,"created_at":"2020-07-17T18:10:50Z","updated_at":"2026-03-24T19:51:57Z","name":"How do I view and track gallery visitor activity?","title":"How do I view and track gallery visitor activity?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-24T19:51:57Z","user_segment_id":null,"permission_group_id":3747754,"content_tag_ids":[],"label_names":["labels","track","gallery visitor","favorites","hiding","activity","email","download"],"body":"\u003cp\u003eTracking activity such as favorites, downloads, labeling, hiding, orders, and abandoned carts helps you stay proactive with your client communications.\u003c/p\u003e\u003cp\u003eYou can also track emails you send through ShootProof, gaining peace of mind knowing that your emails have been received and opened. \u003c/p\u003e\u003ch2 id=\"01GSG6JSCFK68YWHB3J19CR9EG\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eTrack Gallery Visitor Activity\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eYou can view the activity for all of your galleries by going to Galleries \u0026gt; Gallery Visitors. As more people visit your galleries, this report will populate with valuable information.\u003c/p\u003e\u003cp\u003eHere you can see favorited photos, Free Digitals downloaded, items in the cart, and orders for all of your gallery visitors. Text in Blue can be clicked, showing you more detailed information.\u003c/p\u003e\u003cp\u003eIf you want this report to show every visitor that comes to your galleries, remember to enable the\u003cstrong\u003e Require visitors to enter an email address \u003c/strong\u003eoption in the Access \u0026amp; Privacy tab of the Gallery Settings.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/21405051392663\" alt=\"Gallery Visitors Report.gif\"\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eTo see Gallery Visitor Information within a particular gallery, go to Galleries \u0026gt; All Galleries. Open the gallery and click to expand Visitor Activity. \u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/39268608070423\" alt=\"GVR.gif\" width=\"1000\" height=\"696\"\u003e\u003cbr\u003e \u003c/p\u003e\u003ch2 id=\"01GSG7YN613N0YRRVJ9FNC7JR3\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eTrack Emails \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eTo track emails you send through ShootProof, go to Studio \u0026gt; Email \u0026gt; Activity.\u003c/p\u003e\u003cp\u003eClick View Email to preview the email content.\u003c/p\u003e\u003cp\u003eYou can click View History to see the full history of the email: When it was sent, received, opened, and clicked. This is a great way to ensure that your clients have clicked the download link in the email they received when they downloaded their images. Clients appreciate proactive communication, and this is a great tool to use to ensure you’ve closed the loop on your client experience.  \u003c/p\u003e\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"Track \u003cem\u003eGallery\u003c/em\u003e Visitor Activity You can view the activity for all of your \u003cem\u003egalleries\u003c/em\u003e by going to \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; \u003cem\u003eGallery\u003c/em\u003e Visitors","result_type":"article"},{"id":8528769170967,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/8528769170967.json","html_url":"https://help.shootproof.com/hc/en-us/articles/8528769170967-How-do-I-turn-on-the-Abandoned-Cart-Email","author_id":367125501714,"comments_disabled":true,"draft":false,"promoted":false,"position":5,"vote_sum":4,"vote_count":4,"section_id":4757679617047,"created_at":"2022-08-30T16:03:22Z","updated_at":"2026-05-21T19:32:43Z","name":"How do I turn on the Abandoned Cart Email?","title":"How do I turn on the Abandoned Cart Email?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-02-28T21:07:46Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["email","abandoned cart","abandoned"],"body":"\u003cp\u003eSend automatic follow-up emails to clients who have left items in their carts by enabling the Abandoned Cart Email feature. You'll find this option by going to Gallery Settings \u0026gt; Shopping Cart. \u003c/p\u003e\n\u003cp\u003eEnabling this feature sends a reminder email to your clients 24 hours after they add an item to their cart if they don't check out. \u003c/p\u003e\n\u003cp\u003eThe email subject line reads, \"\u003cem\u003eIt looks like you left something behind…\u003c/em\u003e\" and comes from the email address listed in your Contact Info.\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003eThe body of the email reads:\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cem\u003eHead back to your gallery to finish checking out.\u003c/em\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-indent3\"\u003e\u003cem\u003eFeel free to reach out with questions or if you need help placing an order.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center wysiwyg-indent1\"\u003e\u003cimg src=\"https://help.shootproof.com/hc/article_attachments/18086479244311\" alt=\"New Abandoned Cart.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003eThe Finish Checking Out button takes your client back to their gallery.\u003c/p\u003e\n\u003cp\u003eWe recommend using the \u003cstrong\u003e\u003cspan\u003eRequire visitors to enter an email address \u003c/span\u003e\u003c/strong\u003e\u003cspan\u003eoption if you use the Abandoned Cart email. This ensures that clients enter their email upon gallery entry and will immediately see the items in their cart. \u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e\n\u003ch2 id=\"01GBTQPZV9DB8MWHX6N0A72WYX\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eHow to enable the Abandoned Cart email\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003eTo turn it on for a gallery:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eGo to Galleries \u0026gt; All Galleries\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eClick the Actions button on the specific gallery and go to Settings\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003eGo to the Shopping Cart tab and toggle on the Use Shopping Cart option\u003c/li\u003e\n\u003cli\u003eToggle on the button next to \u003cstrong\u003eEnable Abandoned Cart Email\u003c/strong\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eTo enable this for multiple existing galleries, use Bulk Actions:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eGo to Galleries \u0026gt; All Galleries\u003c/li\u003e\n\u003cli\u003eSelect the Galleries where you'd like to enable the Abandoned Cart Email (or Select All)\u003c/li\u003e\n\u003cli\u003eClick Actions \u0026gt; Bulk Actions\u003c/li\u003e\n\u003cli\u003eChoose Enable from the Abandoned Cart Email drop-down menu\u003c/li\u003e\n\u003cli\u003eClick Apply Changes\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eNote: \u003c/strong\u003eEmails will only be sent to carts that have been abandoned less than 48 hours before the setting is enabled.\u003c/p\u003e\n\u003cp\u003eIf you'd like to send Abandoned Cart emails automatically for all future galleries, update the settings in your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990287\" target=\"_self\"\u003eGallery Presets\u003c/a\u003e. Go to Galleries \u0026gt; All Galleries \u0026gt; Gallery Presets. \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cinput id=\"hippowiz-ass-injected\" type=\"hidden\" value=\"true\"\u003e\u003cinput id=\"hvmessage-toextension-listener\" type=\"hidden\" value=\"none\"\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"all future \u003cem\u003egalleries\u003c/em\u003e, update the settings in your \u003cem\u003eGallery\u003c/em\u003e Presets. Go to \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; All \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; \u003cem\u003eGallery\u003c/em\u003e Presets. ","result_type":"article"},{"id":1500008380182,"url":"https://shootproof.zendesk.com/api/v2/help_center/en-us/articles/1500008380182.json","html_url":"https://help.shootproof.com/hc/en-us/articles/1500008380182-Client-Gallery-Security-Best-Practices","author_id":8954944068,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":7,"section_id":4758266047383,"created_at":"2021-04-26T17:04:35Z","updated_at":"2026-03-24T19:52:27Z","name":"Client Gallery Security Best Practices","title":"Client Gallery Security Best Practices","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-24T19:52:27Z","user_segment_id":null,"permission_group_id":256788,"content_tag_ids":[],"label_names":["Gallery","password","album","Security","Best Practices","Private","2FA","Linked Contact","2-Factor Authentication","Authentication"],"body":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eShootProof provides several tools to help protect your client photos, and it’s important to know how these tools work together to provide multiple layers of security. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSecure online client galleries:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"ef5103f3c93e3a998efb791e86aa96a0f\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eare \u003cstrong\u003ePrivate\u003c/strong\u003e and accessible only by a direct gallery URL \u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e804a328df2ee4d85af951080505c584f\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eare \u003cstrong\u003epassword-protected\u003c/strong\u003e with a strong Password\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e96e1e1b987270f1404587fb71629c796\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003erequire visitors to enter an email address\u003c/strong\u003e to view images\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"ed37f987ad72a19b3c5ca3d9308fc263f\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eare \u003cstrong\u003eshared directly with a Linked Contact\u003c/strong\u003e with unique download permissions\u003c/span\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003e \u003c/strong\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eIn this article:\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01FVABTPB958RXW61ACW99JJHS\" target=\"_self\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-underline\"\u003ePrivate Gallery URLs\u003c/span\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01FVABV4ANFCRS9D31X6EBRY9S\" target=\"_self\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-underline\"\u003ePassword protection\u003c/span\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01FVABVGM8DN760VY3CZRDF6DC\" target=\"_self\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-underline\"\u003eGallery Visitor tracking\u003c/span\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01FVABVRT8JZ23YJ2J3DBG7KNJ\" target=\"_self\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-underline\"\u003eLinked Contact privileges\u003c/span\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#h_01FVABQBV1J7YA4XNQFBDBGM9Z\"\u003e\u003cstrong\u003e\u003cspan class=\"wysiwyg-underline\"\u003e2-Factor Authentication\u003c/span\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003ch2 id=\"h_01FVABTPB958RXW61ACW99JJHS\"\u003ePrivate Gallery URLs\u003c/h2\u003e\u003cp\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009987027\" target=\"_self\"\u003e\u003cstrong\u003ePrivate Galleries\u003c/strong\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e are accessible only by the direct link that you share with your client. Private galleries will not appear on your \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009619388\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eShootProof Portfolio Website\u003c/strong\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. If your galleries contain sensitive images, like Schools or Boudoir, they should be Private and password-protected.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e47f1638d6788f48e72cdef65f9dd9fb8\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eTo make a Gallery Private, go to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Settings \u0026gt; Access \u0026amp; Privacy \u0026gt; Private\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e3e3120c85e9c75fe6006aa45e996eba5\"\u003eTo make multiple Galleries Private, go to Galleries \u0026gt; All Galleries \u0026gt; select the Galleries you'd like to make Private \u0026gt; Actions \u0026gt; Bulk Actions \u0026gt; Gallery Access \u0026gt; Private\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e40cf5c86f2a925385f0c7d999563de73\"\u003eTo ensure \u003cstrong\u003eall future galleries are Private\u003c/strong\u003e, update your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990287\"\u003e\u003cstrong\u003eGallery Preset\u003c/strong\u003e\u003c/a\u003e settings. \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009987027\"\u003e\u003cstrong\u003ePublic Galleries\u003c/strong\u003e\u003c/a\u003e appear on your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009619388\"\u003e\u003cstrong\u003ePortfolio Website\u003c/strong\u003e\u003c/a\u003e, and are accessible to anyone on the internet. If you want your galleries to appear on your Portfolio Website, you can still limit access by password-protecting them. \u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ed9b419459baf3253f0ec128083e5775c\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eTo make a Gallery Public, go to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Settings \u0026gt; Access \u0026amp; Privacy \u0026gt; Public\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ec4e12f77f22a8867fe63f47a79794600\"\u003eTo make multiple Galleries Public, go to Galleries \u0026gt; All Galleries \u0026gt; select the Galleries you'd like to make Public \u0026gt; Actions \u0026gt; Bulk Actions \u0026gt; Gallery Access \u0026gt; Public\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e0911149cb6081d21de1ffaecd5285a74\"\u003eTo ensure \u003cstrong\u003eall future galleries are Public\u003c/strong\u003e, update your \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009990287\"\u003e\u003cstrong\u003eGallery Preset\u003c/strong\u003e\u003c/a\u003e settings. \u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01FVABV4ANFCRS9D31X6EBRY9S\"\u003ePassword Protection\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003ePasswords \u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003eare an essential tool for protecting your client’s images. While it creates an extra step to access a Gallery, clients appreciate that you take serious measures to protect their images, and you can even use it as a value-add in your client communication:\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003e\"Your gallery is password-protected because your memories deserve \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eVIP treatment - I take extra steps to ensure your photos stay private and secure, just like the precious moments they capture.\"\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eUsing a password-generator, like \u003c/span\u003e\u003ca href=\"https://1password.com/password-generator\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003ethis one from 1Password\u003c/strong\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e, makes your job easy, but if you prefer to create your own password, ensure it's a strong one, using these best practices:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e64728d749c557b122a12d9396b6ab456\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ePasswords should \u003cstrong\u003enot include client or session details\u003c/strong\u003e. Avoid using client names, dates, and references to session type, such as \"boudoir\".\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e9ff8e870e2a6a1797d6799dc0309dba6\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ePasswords should be at least \u003cstrong\u003e12 characters long\u003c/strong\u003e. The longer your password is, the better.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e3b69b07dc89b35aacf2c72ba54a92222\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ePasswords should use a \u003cstrong\u003ecombination of uppercase and lowercase letters, numbers, and special symbols\u003c/strong\u003e. \u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e4b01248816d7f089243f01ddb62598ef\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ePasswords \u003cstrong\u003eshould not contain memorable keyboard paths\u003c/strong\u003e, like 1234.\u003c/span\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: 400;\" aria-level=\"1\" data-list-item-id=\"e4dd7d39b70a2546d383aa6c84cdb04de\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ePasswords \u003cstrong\u003eshould be unique for each gallery\u003c/strong\u003e. If individual albums contain sensitive data, create a strong password for each Album.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo add a password to your Gallery, \u003cstrong\u003ego to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Settings \u0026gt; Access \u0026amp; Privacy \u0026gt; Turn on Password-Protect and enter a strong password.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you use an \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115009989627\" target=\"_self\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eAlbum structure\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e for volume photography, where each client receives a link to their own Album within a Gallery, you can manually create your own password for each Album, or use our random password generator. \u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo manually create an album password:\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click on the specific gallery.\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e7b6403abd57a7fc693f5de7608fa5fd4\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick \u003cstrong\u003eManage Albums\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e4951419cde3402855690b5c7b0865cbd\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick the Actions icon on the bottom right of the album \u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e6d83397ec2ee95700bc8549c655b9920\"\u003eChoose \u003cstrong\u003eEdit Settings\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e19aca82ae75afd152736441b7186ae1e\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eToggle on \u003cstrong\u003ePassword-protect this album\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ee5378821ae54c9119df6af66405a1bf7\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eEnter a strong password\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e89dc5f26af021672f0ac3940dc392692\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick Save\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cem style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"\u003eTo apply random auto-generated passwords to albums:\u003c/em\u003e\u003cbr\u003e \u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; click on the specific gallery.\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ec1f77ed1215d8de3c0781860409eea24\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick on \u003cstrong\u003eManage Albums\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e2494db29423610b9cd5f3398bdf4e3d0\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick \u003cstrong\u003eSelect All \u003c/strong\u003e(top right) or select specific albums by clicking on the Select circle\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e1316cf00ec8121f6c38476acdb266f66\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eClick \u003cstrong\u003eGenerate Passwords\u003c/strong\u003e in the menu bar across the bottom of the page\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01FVABVGM8DN760VY3CZRDF6DC\"\u003eGallery Visitor Tracking\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eRequire an email address\u003c/strong\u003e\u003cspan style=\"font-weight: 400;\"\u003e to enter a gallery to monitor for suspicious visitors.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eGo to Galleries \u0026gt; All Galleries \u0026gt; Actions \u0026gt; Settings \u0026gt; Access \u0026amp; Privacy \u0026gt; Require Visitors to Enter an Email Address\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo monitor your Gallery Visitor Report, \u003cstrong\u003ego to Gallery \u0026gt; Gallery Visitors.\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eIf you see suspicious activity in your Gallery Visitor Report, change passwords immediately. \u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhile it's expected that you may not recognize every email address (especially if your client shares the gallery with friends and family), if you see a pattern of bogus email addresses accessing galleries, or other suspicious behavior, change your passwords right away. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen galleries contain especially sensitive images, such as boudoir galleries, it’s best to share the Private, password-protected Gallery directly with a \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115008322868\" target=\"_self\"\u003e\u003cstrong\u003eLinked Contact\u003c/strong\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01FVABVRT8JZ23YJ2J3DBG7KNJ\"\u003eLinked Contact Privileges\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGive your client \u003c/span\u003eunique \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/1500006237061\" target=\"_self\"\u003e\u003cstrong\u003eLinked Contact privileges\u003c/strong\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e like digital download permissions, hiding, and \u003c/span\u003e\u003ca href=\"https://help.shootproof.com/hc/en-us/articles/115010151928\" target=\"_self\"\u003e\u003cspan style=\"font-weight: 400;\"\u003elabeling\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. Access to these privileges is controlled by entering the client’s email address, adding an extra layer of security. \u003c/span\u003e\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01FVABQBV1J7YA4XNQFBDBGM9Z\"\u003e2-Factor Authentication\u003c/h2\u003e\u003cp\u003eThe first step in keeping your galleries secure is to secure your ShootProof Account. \u003ca href=\"https://help.shootproof.com/hc/en-us/articles/4415125331991\" target=\"_self\"\u003e2-Factor Authentication\u003c/a\u003e allows you to require an extra login credential, in addition to your username and password, shared through a secure message to your cellphone or a designated app. This feature helps to ensure that only you and your users can gain access to your ShootProof account.  Any time you log in to ShootProof from a new device, you'll be required to enter an authorization code.\u003c/p\u003e\u003cp\u003eWe require two-factor authentication (2FA) for all users. By default, email authentication is required to log into your ShootProof account. You can update your authentication method for your username by going to \u003ca href=\"https://studio.shootproof.com/v2/account/user/\"\u003eUsers \u0026amp; Permissions\u003c/a\u003e and clicking your username. Click the blue ‘Enable Two-Factor Authentication’ button at the bottom of that page.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"To make a \u003cem\u003eGallery\u003c/em\u003e Private, go to \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; All \u003cem\u003eGalleries\u003c/em\u003e \u0026gt; Actions \u0026gt; Settings \u0026gt; \u003cem\u003eAccess\u003c/em\u003e \u0026amp; Privacy","result_type":"article"}]}