How do I set up a Custom Subdomain?

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Setting up a custom domain is one of the most common questions a studio asks when opening an account with ShootProof. It's a little tricky, and requires some work with your domain registrar. (If this sounds like a foreign language to you, and you do not know how to access your DNS Settings within your own website, you'll likely want to have your web designer make these changes for you, or contact the support team at your domain registrar and ask them to assist you.)

You do not need to set up a custom domain in order to use ShootProof!  

What is a custom domain?
For the ultimate professional website appearance, you can create a custom subdomain of your own website. When your clients access their galleries, instead of seeing as the website url, your clients will see something like or Your ShootProof galleries and Portfolio Website will look as though they are a part of your regular website.

* Please note that we are unable to integrate your top level domain (ex: with ShootProof at this time.

How do I set up my custom domain?


In your domain registrar:

1.  Log in to your account on your registrar's website.

2.  Go to the area where you can create and manage CNAME records. This may be in a section called DNS Management or Name Server Management. (Note that it's possible that you will have to enable advanced settings to create a CNAME record.)

3.  Decide on the CNAME you'd like to use.  This can be something like "clients" or "proofs" or "photos." (Your custom domain will look like or or

4.  Delete any existing CNAME entries for the address you want to use with your custom domain, if there are any. If you plan to transfer an existing web address to ShootProof, you may want to copy any content currently at that address elsewhere first, before deleting anything.

5.  If your service requires you to select a type of record to enter, select CNAME record.

6.  In the field 'host name' or 'alias' field, you'll enter the subdomain you've selected. For example, if you picked as your address, enter only the word clients here.  If you chose to be your custom domain, enter only the word proofs here. 

7.  In the 'value', 'destination', or 'points to' field, enter  IMPORTANT: Regardless of what you've set your subdomain to be in your DNS settings, you will always enter here. 

8.  Save!


In your ShootProof account:

1.  Click Studio at the top of your screen and navigate to the Portfolio Website tab.  

2.  In the Custom Subdomain section, enter the new custom domain you created (for example, or in the text box called I set up a CNAME with my registrar. 

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