How do I add items to an existing order?

  • Updated

*This feature is not available in all plans. To see the different plans or make changes to your plan, go to the Plan & Billing tab in your account.

Note that when adding items to an existing client order, only the lab cost is affected. Your client will not automatically be charged for the additional items. If the items you add to an order exceed the amount collected at check out, your credit card on file will be charged for the remaining lab cost balance when the order is approved. If you are using ShootProof Pay and have available profit greater than the amount owed on the order, these funds will be used to cover the lab cost instead of your credit card.


To duplicate an item on an order:

  1. Click Commerce > Orders

  2. Click into an order

  3. Select Edit below the item

  4. Adjust the quantity

  5. Save

 

To add new items to an order:

  1. Click Photos > Galleries

  2. Click into a gallery

  3. Left-click the photo(s) you would like to add to the order. 
    *If you want to order all of the photos skip this step - not selecting an image or images will add your entire gallery of photos to your order.*


  4. Use More Actions to select Buy Photo (this will say Buy Photos if you’ve selected multiple images, or chosen to bypass the selection.)

  5. Choose to Add to Existing Order
    Adding items to an order will not charge your client. If you will need to collect additional funds, consider using the invoice feature.

  6. Choose which items and quantities you want to add to your order. If you have selected multiple images, your selections will apply to all of those images. 
    *Selecting images DSC_0001.jpg, DSC_0002.jpg and DSC_0003.jpg and then choosing to add one 5x7 glossy print will add 3 5x7s to the order. 

  7. Select Add to Order to complete these changes.

  8. View changes on the Commerce > Orders page by clicking to view the order details.

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