Print Store Order Fulfillment and Support

Article author
Karen
  • Updated

 

Print Store Order Fulfillment and Notifications

Orders placed through the Print Store are fulfilled through Collage's partner labs throughout the United States. 

Clients receive an email confirmation from Collage when an order is processed, and another when their order ships. They may also receive emails from Collage if they abandon their project or cart, incentivizing them to complete their purchase.

If clients order items as gifts, the message they included at checkout will be sent via email to the gift recipient, letting them know their gift is on the way.

 

Print Store Order Support

If you have questions about your gallery, how to set up Print Store in your account, or payouts through ShootProof Pay, please contact support@shootproof.com.

If your client has any questions about their order, please direct them to support@collage.com

 

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