You can copy and paste the instructions below to help your clients install their Mobile Apps to a phone or tablet:
iOS & Apple Devices
1. Open the email sent by your photographer on your mobile device.
2. Click the link in the email.
3. Follow the on-screen instructions to open the link and add it to your home screen.
Android Devices
1. Open the email sent by your photographer on your mobile device.
2. Click the link in the email.
3. Follow the on-screen instructions to click the menu button and add the App to your home screen.
Troubleshooting
- If your client is having trouble locating the option to bookmark, make sure that when they are opening the link to download the Mobile App on their device that the link is opening in the native browser.
- Apple users must open the link in Safari
- Android users must open the link in Chrome