Mpix Shipping & Turnaround Times

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*This feature is not available in all plans. To see the different plans or make changes to your plan, go to the Plan & Billing tab in your account.



Mpix offers several shipping options through ShootProof, which can be seen below. The shipping rates below are flat rates, meaning that even if an order contains canvases or metal prints, the shipping cost to your studio does not increase for the order. 

Orders from our partner labs are shipped white-label, so your clients do not see any lab branding or costs with their order. 

Please note that shipping time does not include in-lab production time.

 

In this article, you can learn about:

Shipping to the United States

Turnaround Times

Shipping to the United States (available to clients of U.S.-based studios)

FLAT RATE for all Mpix orders:

$7.99 USD for Economy Shipping (Prints only, 16x20 and smaller): 5-10 days in transit 

$11.99 USD for Standard Shipping (Items 16x20 and smaller): 2-5 days in transit 

$24.99 USD for Expedited Shipping (All items over 16x20): 1 business day in transit  

 

Learn about your options for charging your clients for shipping in your price sheets, which is independent of what the lab will charge you for shipping. 

Shipping multiple orders to the same address? Learn how to combine orders prior to lab submission to save your studio on shipping costs.

You can always change the shipping from what the client chose at checkout and the shipping address when you are approving the order to go to the lab (more on approving orders here).

 

Turnaround Times

Please note that delivery times are not guaranteed and do not include holidays or transit times.

Product Turnaround Time
Prints, Mounted Prints, Buttons, Magnets 1-2 business days
Gallery Wraps, Metal Prints 2-3 business days

ShootProof handles the customer service for all orders submitted through ShootProof to Mpix. If it has been longer than the stated delivery times and you want to check on the order, please email us at support@shootproof.com. Just include the ShootProof order number in your email and we'll take care of the rest!

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