What is the Order Summary?

  • Updated

*This feature is not available in all plans. To see the different plans or make changes to your plan, go to the Plan & Billing tab in your account.

The Order Summary provides you with the payment and profit breakdown of an individual order. 


To access the Order Summary:

1. Go to Commerce > Orders

2. Click into the order that you would like to view

3. Click Order Summary on the right-hand side of the page

Understanding the Order Summary:

  • Customer Delivery Info - This shows if the client chose to have the order shipped to their address or your studio address, and the shipping method selected.

  • Digital Download - If the order included digital downloads, view and access the download link sent to your client. Also, view whether your client has accessed this download link.

  • Redeemed Discounts - Displays which discounts, if any, were applied to this order.

  • Payment Breakdown - Breakdown of totals may include:

    • Client Owes - total amount that the client owes for the order
    • Collected at Checkout - total amount that was charged to the client's card (if you are allowing your clients to pay later via cash or check, this will be $0.00) 
    • Credit Card Processing - for studios using ShootProof Pay, this is the 2.9% + $0.30 processing fee applied to the amount that your client was charged
    • Lab Item Cost - total cost of the lab fulfilled items ordered
    • Lab Shipping - total cost of dropshipping the order
    • Lab VAT - total VAT collected from the lab for this order
    • Profit - total amount remaining after the above deductions. This total includes any tax collected from your client at check out.


Was this article helpful?

51 out of 72 found this helpful

Have more questions? Submit a request