What is the Orders Report?

  • Updated

The Orders Report gives you information about the orders placed by clients through your ShootProof account. You can view the Orders Report by going to Reports > Orders. 

 

Understanding the Orders Report 

  • Filters
    • Use the drop-down menu to filter the results by year or gallery. Be sure to select the Filter button to display those results.
  • Download as CSV
    • Click this button to download a .CSV file of your orders.
  • Columns
    • Order Date - The date your client's order was placed
    • Order ID - The order number
    • Gallery - The gallery name associated with the order
    • Album- If applicable, the album associated with the order
    • Total sales - Your client's order total
    • Client sales tax - The amount of sales tax paid by the client
    • Client shipping - The amount of shipping the client was charged
    • Lab product costs - The amount you paid the lab for prints and products
    • Lab add-on costs - The amount you paid the lab for add-ons, such as mounting, texture, color correction, boutique packaging, etc.
    • Lab shipping - The amount you paid the lab for shipping
    • Payment processing sale - The total amount processed through ShootProof Pay
    • Payment processing voids/refunds - Any amount refunded to the client through ShootProof Pay
    • ShootProof Pay Processing Fees - Credit card processing fee collected from payments received through ShootProof Pay
    • Lab Cost Processing Fees - Credit card processing fee collected from any lab costs charged to the credit card on file
  • Totals
    • Each column is totaled at the bottom of the report.
    • If your report has multiple pages, the totals shown are inclusive of all pages.