How to use Favorites Notification

Do your clients already use the Favorites feature? Now your Linked Contacts can easily send you an email when they've finished making their selections, eliminating back-and-forth emails. Save time and improve your customer experience using the Favorites Notification feature!

Enable Favorites Notification for your Linked Contact

1. Go to Galleries > All Galleries > Open the Gallery
   
   
2. If you don't already have a Linked Contact, click Add Contact, then enter the Contact's information
   
   
   • If the Gallery already has a Linked Contact, click the Linked Contact's name, then click Edit
     
     
3. On the Edit Contact Privileges page, toggle on Allow Contact to send Favorites, then click Save
   
   
4. If you'd like to give your Linked Contact optional additional privileges, like Hiding and Labeling, enter an Access Code and define those settings

Optionally save this setting as a Privilege Preset for use on Linked Contacts in the future by toggling on Save these settings as a Privilege Preset.

How clients use Favorites Notification 

When your Linked Contact is finished selecting their Favorites, they'll click Favorites in the top navigation of their Gallery to see a filtered view of their Favorites. 

In the filtered view, clients click Send Favorites at the top right and will choose to send their Favorites to you or share them with someone else, like a friend or family member.

Once they select the recipient, your client can optionally write a note before clicking Send.

You'll receive a notification on your ShootProof Dashboard, as well as an email notification, sent to the ShootProof account owner email's address, letting you know your client has finished making their selections.

In the email, click View Favorites to open the Linked Contact's Favorites. Here you can send the files to your client, create a Mobile App, or download the images to your computer.