WHCC offers several shipping options through ShootProof, which can be seen below. The shipping rates below are flat rates, meaning that even if an order contains canvases or metal prints, the shipping cost to your studio does not increase for the order.
Orders from our partner labs are shipped white-label, so your clients do not see any lab branding or costs with their order.
Please note that shipping time does not include in-lab production time.
In this article, you can learn about:
Shipping to the United States (available to clients of US and Canada-based studios)
$11.99 for Standard Shipping for only print orders 8x12 and smaller (USPS - trackable to destination) - Up to 10 business days
$12.99 for Standard Shipping for orders containing only cards (USPS - trackable to destination) - Up to 10 business days
$19.99 for Standard Shipping for print orders larger than 8x12, orders containing cards and additional items, and orders containing fine art prints, canvases, metals, framed prints, and other products (Ground - trackable to destination) - Up to 10 business days
$29.99 for Standard Overnight Shipping (next business day)
$35.99 for Priority Overnight Shipping (next business day)
Shipping to Canada (available to clients of US and Canada-based studios)
$27.99 Ground Shipping to Canada
* WHCC does not ship to the Northwest Territories, the Yukon or Nunavut. For all other orders to Canada, WHCC will currently cover additional shipping fees (tax and duty) so at no time should the customer be responsible for any additional shipping fees on their end.
Learn about your options for charging your clients for shipping in your price sheets, which are independent of what the lab will charge you for shipping.
Shipping multiple orders to the same address? Learn how to combine orders prior to lab submission to save your studio on shipping costs.
You can always change the shipping from what the client chose at checkout and the shipping address when you are approving the order to go to the lab (more on approving orders here).
Below you will find the expected turnaround times for items ordered through ShootProof with WHCC.
Please note that delivery times are not guaranteed and do not include holidays or transit times.
|Product Type||Time in Production|
|Prints||2-5 Business Days|
|Fine Art Prints||3-5 Business Days|
|Cards||1-3 Business Days|
|Canvases||4-6 Business Days|
|Metal Prints||3-5 Business Days|
|Acrylic Blocks||2-4 Business Days|
|Framed Prints||5-7 Business Days|
ShootProof handles the customer service for all orders submitted through ShootProof to WHCC. If it has been longer than the stated production times listed above and you want to check on the order, please email us at email@example.com. Just include the ShootProof order number in your email and we'll take care of the rest!