Troubleshooting

Studio Panel

• How do I adjust the time zone in my account?
• Browser Support - Studio panel

Collecting Payment

• My payment gateway is no longer set up. Why?

Galleries

• Why does my logo look small?
• There's an incorrect translation in my galleries or emails
• I'm seeing a 403 Forbidden page when trying to view a Gallery
• Why are my galleries not showing on my ShootProof Homepage?
• Browser Support - Client Galleries

Digital Downloads

• Why can't my customers download digitals on a mobile device?
• My client hasn't received his or her digital downloads

Lightroom

• Lightroom: ShootProof API returned an error message

Still Need Help? Contact Us!

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